Compaq 4000 User Manual

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Getting Started
Compaq Presario 4000, 6000, and 8000
Series Computers
Document Part Number: 274894-001
March 2002
This book helps you get acquainted with the features of your
computer and provides solutions to problems should they occur.
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Summary of Contents

Page 1 - Getting Started

bGetting StartedCompaq Presario 4000, 6000, and 8000 Series ComputersDocument Part Number: 274894-001March 2002This book helps you get acquainted with

Page 2

2–2 Getting StartedA Look at the ComputerFront Panel Components - 4000 Series1 Optical Drives Depending on your computer model, this may be a CD-ROM,

Page 3 - Contents

Getting Started 2–3A Look at the Computer6000 SeriesFront Panel Components - 6000 Series1 Optical Drives Depending on your computer model, this may be

Page 4 - 5 Help & Support

2–4 Getting StartedA Look at the Computer8000 Series8 Diskette Eject Button Ejects the diskette from the diskette drive.9 Power Button Turns on the co

Page 5

Getting Started 2–5A Look at the ComputerFront Panel Components - 8000 Series1 Optical Drives Depending on your computer model, this may be a CD-ROM,

Page 6

2–6 Getting StartedA Look at the ComputerRear Panel ComponentsThe components on the rear of your computer will vary depending on the model you purchas

Page 7 - Getting Started 1–3

Getting Started 2–7A Look at the ComputerRear Panel Components - 4000 Series1 Power Cord Connector Connects the computer’s power cord.2 Voltage Select

Page 8 - Using Compaq Advisor

2–8 Getting StartedA Look at the Computer6000 SeriesRear Panel Components - 6000 Series1 Voltage Select Switch (available on select models)Selects 230

Page 9

Getting Started 2–9A Look at the Computer4 USB (Universal Serial Bus) PortsConnects USB devices, such as a USB keyboard, mouse, or pointing device. Th

Page 10 - A Look at the Computer

2–10 Getting StartedA Look at the Computer8000 Series

Page 11

Getting Started 2–11A Look at the ComputerRear Panel Components - 8000 Series1 Power Cord Connector Connects the computer’s power cord.2 Voltage Selec

Page 12 - 8000 Series

© 2002 Compaq Information Technologies Group, L.P.Compaq, the Compaq logo, and Presario are trademarks of Compaq Information Technologies Group, L.P.

Page 13 - Getting Started 2–5

2–12 Getting StartedA Look at the ComputerMouse ComponentsYour computer includes a Scroll Mouse, a Wireless Wheel Mouse, or a USB Optical Mouse. The W

Page 14

Getting Started 2–13A Look at the ComputerInstalling the Wireless Wheel MouseFollow the instructions below to install your wireless wheel mouse (avail

Page 15 - Getting Started 2–7

2–14 Getting StartedA Look at the ComputerUsing the Scroll MouseThe mouse directs the cursor on the Windows desktop. Use the mouse to move quickly or

Page 16

Getting Started 2–15A Look at the ComputerUsing the USB Optical MouseThe USB optical mouse is available with select models. It provides the same funct

Page 17 - Getting Started 2–9

2–16 Getting StartedA Look at the ComputerKeyboard ComponentsYour computer includes a Compaq PS/2 Easy Access Keyboard or a Compaq USB Smart Card Keyb

Page 18

Getting Started 2–17A Look at the ComputerUsing the Easy Access ButtonsThe Easy Access Buttons make accessing your favorite Web sites, services, and a

Page 19 - Getting Started 2–11

2–18 Getting StartedA Look at the ComputerEasy Access Buttons1 Instant Internet Provides your daily starting point to the Internet. It connects you to

Page 20 - Mouse Components

Getting Started 2–19A Look at the ComputerCustomizing the Easy Access ButtonsAll Easy Access Buttons can be reprogrammed to open any software applicat

Page 21 - Getting Started 2–13

2–20 Getting StartedA Look at the ComputerSmart Card Keyboard ComponentsThe Compaq USB Smart Card Keyboard (available with select models in some regio

Page 22

Getting Started 2–21A Look at the ComputerUsing the Smart Card FeatureThe Smart Card feature makes it easy for you to purchase merchandise online.To a

Page 23 - Using the USB Optical Mouse

Getting Started iiiContents1 Getting Information and UpdatesLimited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 24 - Keyboard Components

2–22 Getting StartedA Look at the Computer

Page 25 - Using the Easy Access Buttons

Getting Started 3–13Using the ComputerInserting and Removing a DisketteThe diskette drive (also known as a floppy drive) uses a 3 1/2" diskette (

Page 26 - Easy Access Buttons

3–2 Getting StartedUsing the ComputerInserting and Removing a CD or DVD DiscYour computer may have a CD-ROM, CD-RW, DVD-ROM, and/or DVD-R/RW drive, de

Page 27 - Getting Started 2–19

Getting Started 3–3Using the Computer✎Make sure to store CD and DVD discs that are not in use in their protective cases.Installing Additional Software

Page 28

3–4 Getting StartedUsing the ComputerInstalling Software from the InternetIf you download software from a Web site, follow the installation instructio

Page 29 - Using the Smart Card Feature

Getting Started 3–5Using the ComputerCustomizing Your Computer InterfaceIf you have trouble reading the screen, hearing sounds, using the keyboard, or

Page 30 - 2–22 Getting Started

3–6 Getting StartedUsing the Computer

Page 31

Getting Started 4–14Internal Computer ComponentsAccessing Internal Computer ComponentsFollow the procedures listed below to access the internal compon

Page 32 - Inserting a CD or DVD disc

4–2 Getting StartedInternal Computer ComponentsÅWARNING: To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to d

Page 33 - Using the Computer

Getting Started 4–3Internal Computer Components6000 SeriesFollow the procedure below to access the internal components of your 6000 Series computer.ÄC

Page 34

iv Getting StartedContents3 Using the ComputerInserting and Removing a Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 35 - Getting Started 3–5

4–4 Getting StartedInternal Computer Components6. Remove the access panel by loosening the screw that secures the access panel to the computer chassis

Page 36

Getting Started 4–5Internal Computer ComponentsÅWARNING: To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to d

Page 37 - Internal Computer Components

4–6 Getting StartedInternal Computer ComponentsUpgrading or Replacing Computer MemoryComplete the following procedure to replace or add a memory modul

Page 38

Getting Started 4–7Internal Computer Components✎If you are adding a memory module, install the new module into the socket nearest the preinstalled mod

Page 39 - 6000 Series

4–8 Getting StartedInternal Computer Components

Page 40

Getting Started 5–15Help & SupportThis chapter provides information for identifying and solving common problems that may occur with your computer.

Page 41

5–2 Getting StartedHelp & Support Prevent unnecessary data loss: Protect your valuable data and system files from possible damage by utilizing th

Page 42 - 4–6 Getting Started

Getting Started 5–3Help & SupportOnline Service and SupportFor rapid access to accurate solutions, go to compaq.com/consumersupport. Whether you a

Page 43

5–4 Getting StartedHelp & Support Help installing new peripherals or software applications A resolution to a hardware or software problem or err

Page 44 - 4–8 Getting Started

Getting Started 5–5Help & SupportThe Symptom indicates the sign or warning message for the type of problem you are having. The Problem identifies

Page 45

Getting Started 1–11Getting Information and UpdatesInformation is available in several forms: printed documents, electronic documents on the CD that c

Page 46 - Help & Support

5–6 Getting StartedHelp & SupportCD-ROM, CD-RW, DVD-ROM, or DVD-R/RW DriveSymptom Problem SolutionCD-ROM, CD-RW, DVD-ROM, or DVD-R/RW drive cannot

Page 47

Getting Started 5–7Help & SupportWindows does not detect CD-ROM or DVD-ROM driver.1. On the Windows desktop, click Start then click Control Panel.

Page 48 - Solving Minor Problems

5–8 Getting StartedHelp & SupportDiskette DriveSymptom Problem SolutionUnable to read the diskette. A non-formatted diskette has been inserted.To

Page 49 - Getting Started 5–5

Getting Started 5–9Help & SupportDiskette drive is damaged. Press the Help G button on the keyboard to access the Compaq Help & Support Center

Page 50 - 5–6 Getting Started

5–10 Getting StartedHelp & SupportDiskette drive cannot read a diskette.Diskette drive has failed. Press the Help G button on the keyboard to acce

Page 51

Getting Started 5–11Help & SupportHard DriveSymptom Problem SolutionComputer seems to be locked up.Program in use has stopped responding to comman

Page 52 - Diskette Drive

5–12 Getting StartedHelp & SupportScreen saver is enabled. Press any key or move the mouse to make the screen display visible again.Computer is in

Page 53 - Diskette Drive (Continued)

Getting Started 5–13Help & SupportWhen the system advised you of changes to the configuration, you did not accept them.Reboot the computer and fol

Page 54

5–14 Getting StartedHelp & SupportCannot automatically launch Internet programs.You must log in to your ISP before some programs will start.Log in

Page 55 - Display (Monitor)

Getting Started 5–15Help & SupportPowerSymptom Problem SolutionComputer will not turn on. Line voltage selection switch is not in the proper posit

Page 56 - Display (Monitor) (Continued)

1–2 Getting StartedGetting Information and UpdatesLimited WarrantyThe warranty details the Compaq commitment to repair or replace parts during the com

Page 57 - Internet Access

5–16 Getting StartedHelp & SupportComputer will not start. System files may have been damaged.Refer to your Compaq Restore Kit or your Limited War

Page 58 - Internet Access (Continued)

Getting Started 5–17Help & SupportKeyboard and Scroll MouseSymptom Problem SolutionKeyboard commands and typing are not recognized by the computer

Page 59 - Getting Started 5–15

5–18 Getting StartedHelp & SupportMouse does not respond to movement or is too slow.Mouse connector is not properly plugged into the back of the c

Page 60 - Power (Continued)

Getting Started 5–19Help & SupportMouse will only move vertically or horizontally.Mouse roller ball is dirty. Remove roller ball cover from bottom

Page 61 - Keyboard and Scroll Mouse

5–20 Getting StartedHelp & SupportPoor reception. Receiver too close to other electrical devices.Place the receiver at least 8 inches or 20 centim

Page 62 - 5–18 Getting Started

Getting Started 5–21Help & SupportMemorySymptom Problem SolutionInsufficient memory message is displayed.All memory in the computer is being used

Page 63

5–22 Getting StartedHelp & Support

Page 64 - USB Optical Mouse

Getting Started Index–11394 port 2–3, 2–5Aaccess panels4000 Series 4–26000 Series 4–48000 Series 4–5accessibility 3–5accessories 1–2application key 2–

Page 65 - Miscellaneous

Index–2 Getting StartedIndexfront panel components4000 Series 2–16000 Series 2–38000 Series 2–4function keys 2–16Hhard driveactivity light 2–2, 2–4, 2

Page 66 - 5–22 Getting Started

Getting Started Index–3IndexNNetwork Interface Card (NIC) connector2–7, 2–9, 2–11numeric keys 2–16Oonlinecommunity of users 5–3service and support 5–3

Page 67

Getting Started 1–3Getting Information and UpdatesUsing the Documentation Library CDThe Documentation Library CD included with your computer contains

Page 68 - Index–2 Getting Started

Index–4 Getting StartedIndexTroubleshooting Guide 1–3UUniversal Serial Bus (USB)external hub 2–20locating ports 2–2, 2–4, 2–5, 2–7, 2–9,2–11optical mo

Page 69

1–4 Getting StartedGetting Information and UpdatesLocating SoftPaq InformationYou can download original product drivers, the latest updates and softwa

Page 70

Getting Started 2–12A Look at the ComputerFront Panel ComponentsThe components on the front of your computer will vary depending on the model you purc

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