Compaq 370698-002 User Manual

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Reference Guide
Compaq Notebook Series
Document Part Number: 370698-002
April 2005
This guide explains how to set up, operate, maintain, and
troubleshoot your notebook. It also provides information on
battery pack and power management, external device
connections, and modem and network connections. The last
chapter provides additional reference material on modem
commands, safety, and regulatory information.
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Summary of Contents

Page 1 - Reference Guide

bReference GuideCompaq Notebook SeriesDocument Part Number: 370698-002April 2005This guide explains how to set up, operate, maintain, and troubleshoot

Page 2 - First Edition June 2004

1–4 Reference GuideGetting Started with Your NotebookBottom Panel Components ÄCAUTION: To prevent an unresponsive system and the display of a warning

Page 3 - Contents

Index–4 Reference GuideIndexopen/close latch 1–2Operating System CDreinstall 6–31repair 6–30Pparallel connection, troubleshooting 6–19parts of the not

Page 4

IndexReference Guide Index–5securityattaching a cable 2–14locking the hard drive 2–15locking your notebook 2–13protecting data 2–17setting up a passwo

Page 5 - 6 Troubleshooting

Index–6 Reference GuideIndexturning onnotebook 1–10, 2–2wireless network connection 4–8Uupdatingdrivers 6–28software 6–28USB portslocation 1–3troubles

Page 6

Getting Started with Your NotebookReference Guide 1–5Status LightsThe notebook includes a number of status lights that report power and battery status

Page 7 - Notebook

1–6 Reference GuideGetting Started with Your NotebookThe keyboard status lights, located above the keyboard, indicate the states of the keyboard locks

Page 8

Getting Started with Your NotebookReference Guide 1–7Setting Up Your NotebookÅWARNING: To reduce the risk of serious injury, read the Safety & Com

Page 9

1–8 Reference GuideGetting Started with Your NotebookStep 2: Connect AC Power ÄCAUTION: Use only the AC adapter included with your notebook (or other

Page 10 - Bottom Panel Components

Getting Started with Your NotebookReference Guide 1–9Step 3: Connect a Phone Line1. Make sure the telephone line is an analog line, sometimes called a

Page 11

1–10 Reference GuideGetting Started with Your NotebookStep 4: Turn On the NotebookPress the power button above the left side of the keyboard. The note

Page 12

Getting Started with Your NotebookReference Guide 1–11Step 5: Set Up WindowsYour notebook has the Microsoft Windows operating system preinstalled on i

Page 13 - Setting Up Your Notebook

Reference Guide 2–12Basic OperationOperating Your NotebookYou can start and stop your notebook by using the power button. However, alternative methods

Page 14 - Step 2: Connect AC Power

2–2 Reference GuideBasic OperationDefault Power SettingsYou can also customize the way these power modes work. See the “Battery Packs and Power Manage

Page 15 - Step 3: Connect a Phone Line

© Copyright 2004, 2005 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. The inf

Page 16 - Step 4: Turn On the Notebook

Basic OperationReference Guide 2–3To Reset the NotebookOccasionally, Windows or the notebook may stop responding and you will not be able to turn off

Page 17 - Step 5: Set Up Windows

2–4 Reference GuideBasic OperationTo Use the TouchPadThe TouchPad includes an on-off button so you can turn off the TouchPad to avoid moving the point

Page 18 - Basic Operation

Basic OperationReference Guide 2–5To Use the Tap to Click Function of the TouchPadThe Tap to Click function of your TouchPad is enabled by default. To

Page 19 - Default Power Settings

2–6 Reference GuideBasic OperationTo Use the Function Hot KeysThe combination of the Fn key plus another key creates a hot key—a shortcut key sequence

Page 20 - To Change the Boot Device

Basic OperationReference Guide 2–7To Use the One-Touch ButtonsYour notebook includes 5 One-Touch buttons that can start any application or open a docu

Page 21 - To Use the TouchPad

2–8 Reference GuideBasic OperationTo Use the Windows and Applications KeysThe Windows key brings up the Windows Start menu. This is the same as select

Page 22 - TouchPad

Basic OperationReference Guide 2–9To Type Alternate Graphics Using the ALT GR KeyNon-U.S. keyboards have an ALT GR key to the right of the spacebar an

Page 23 - To Use the Function Hot Keys

2–10 Reference GuideBasic OperationUsing CDs or DVDsTo Insert or Remove a CD or DVDÄCAUTION: Do not remove a CD or DVD while the notebook is reading i

Page 24 - To Use the One-Touch Buttons

Basic OperationReference Guide 2–11To Play DVD MoviesIf your notebook is equipped with a DVD or other DVD-readable drive, it also includes DVD player

Page 25

2–12 Reference GuideBasic OperationTo Create or Copy CDsIf your notebook is equipped with a DVD/CDRW Combo Drive, it also includes CD software that le

Page 26

Reference Guide iiiContents1 Getting Started with Your NotebookIdentifying Parts of the Notebook . . . . . . . . . . . . . . . . . . 1–1Front Panel

Page 27 - Using CDs or DVDs

Basic OperationReference Guide 2–13Securing Your NotebookTo Set Up Password ProtectionTo protect your notebook from access by another user, set up the

Page 28 - To Play DVD Movies

2–14 Reference GuideBasic OperationTo Attach an Optional Security CableYour notebook includes a built-in connector to secure the notebook with an opti

Page 29 - To Create or Copy CDs

Basic OperationReference Guide 2–15To Protect Against VirusesVirus-protection software can help protect the integrity of your data. This is especially

Page 30 - Securing Your Notebook

2–16 Reference GuideBasic OperationTaking Care of Your NotebookFollow these recommendations to maintain your notebook during everyday use and prevent

Page 31 - 2–14 Reference Guide

Basic OperationReference Guide 2–17To Safeguard Your Data Do not use a pointing device or activate any other device that interrupts operation while t

Page 32

Reference Guide 3–13Battery Packs and Power ManagementManaging Power ConsumptionWhen you are running your notebook on battery power, you can maximize

Page 33 - Taking Care of Your Notebook

3–2 Reference GuideBattery Packs and Power ManagementHow the Notebook Manages Power AutomaticallyYour notebook enters Hibernation and Standby automati

Page 34 - To Clean Your Notebook

Battery Packs and Power ManagementReference Guide 3–3To Change Timeout Settings and Create Power Schemes You can adjust the length of timeouts after w

Page 35 - Management

3–4 Reference GuideBattery Packs and Power ManagementUsing Battery PowerTo Check Battery StatusFrom the battery status light» Check the battery status

Page 36 - Automatically

Battery Packs and Power ManagementReference Guide 3–5To Respond to a Low-Battery WarningThe notebook automatically alerts you when the battery power d

Page 37 - Power Schemes

iv Reference GuideContentsUsing CDs or DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10To Insert or Remove a CD or DVD. . . . . . . .

Page 38 - Using Battery Power

3–6 Reference GuideBattery Packs and Power ManagementTo Get the Most from Your Battery PacksFollow these suggestions to make your battery power last a

Page 39 - To Recharge the Battery Pack

Battery Packs and Power ManagementReference Guide 3–7In addition, follow these suggestions to extend the life of your battery packs: Do not leave bat

Page 40

3–8 Reference GuideBattery Packs and Power ManagementDisposing of a Used Battery PackÅWARNING: There is a risk of fire and chemical burn if a battery

Page 41 - Reference Guide 3–7

Reference Guide 4–14Modem and Network ConnectionsUsing the ModemYou can connect your modem to a telephone line and communicate throughout the world. Y

Page 42

4–2 Reference GuideModem and Network ConnectionsTo Connect the ModemÄCAUTION: Your built-in modem may not work with multiple phone lines or a private

Page 43 - Connections

Modem and Network ConnectionsReference Guide 4–3Special Restrictions in Certain Countries Many countries impose a blackout period after a modem repea

Page 44 - To Connect the Modem

4–4 Reference GuideModem and Network ConnectionsTo Change Your Modem SettingsThe modem is already set up to be compatible with telephone systems and m

Page 45 - Reference Guide 4–3

Modem and Network ConnectionsReference Guide 4–5Connecting to a Local Area Network (LAN)You can connect to local area networks (LANs). LANs give you a

Page 46

4–6 Reference GuideModem and Network ConnectionsUsing a Wireless LAN Adapter (Select Models Only)Your notebook model may include a wireless local area

Page 47 - Connecting to a Local Area

Modem and Network ConnectionsReference Guide 4–7Making Wireless Network Connections (Select Models Only)If your notebook includes a wireless on-off bu

Page 48 - (Select Models Only)

ContentsReference Guide v4 Modem and Network ConnectionsUsing the Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1To Connect th

Page 49 - Making Wireless Network

4–8 Reference GuideModem and Network ConnectionsTo Turn Wireless Communication On and OffFor instructions to enable WLAN communications, refer to the

Page 50 - Connection

Modem and Network ConnectionsReference Guide 4–9Turning Off Communication and Ending a Connection1. Close any files that reside on other network noteb

Page 51

Reference Guide 5–15Add-On DevicesConnecting External DevicesTo Insert or Remove a PC CardThe notebook PC Card slot supports standard Type II and Type

Page 52 - Add-On Devices

5–2 Reference GuideAdd-On DevicesRemoving a PC CardÄCAUTION: Before removing a PC Card, you must use the Eject Hardware or Safely Remove Hardware icon

Page 53 - Removing a PC Card

Add-On DevicesReference Guide 5–3To Connect an Audio DeviceYou can plug in an external microphone, external speakers, or headphones. CAUTION: The head

Page 54 - To Connect an Audio Device

5–4 Reference GuideAdd-On DevicesTo Connect a TV to Your Notebook (Select Models Only)1. Plug a standard 4-pin S-Video cable to the S-Video out jack o

Page 55

Add-On DevicesReference Guide 5–5Using Dual Display ModeYou can extend your desktop by connecting an external monitor to your notebook.1. Select Start

Page 56 - Using Dual Display Mode

5–6 Reference GuideAdd-On DevicesTo Connect a 1394 Device (Select Models Only)If your notebook has a 1394 port (also known as FireWire), you can use i

Page 57 - To Connect a 1394 Device

Add-On DevicesReference Guide 5–7Installing Additional RAM (Memory)The notebook has 2 slots that hold 2 RAM modules. At least one slot contains a RAM

Page 58

5–8 Reference GuideAdd-On Devices6. Match your notebook to the following illustration. Insert the RAM board into the connector at about a 30-degree an

Page 59 - 5–8 Reference Guide

vi Reference GuideContentsHeat Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6Keyboard and Pointing Device Problems . . . .

Page 60

Add-On DevicesReference Guide 5–9To Remove a RAM Expansion ModuleYou may want to remove a RAM module so you can install a larger one. You will need a

Page 61 - 5–10 Reference Guide

5–10 Reference GuideAdd-On Devices5. Turn the unit bottom-side up, loosen the screws holding the RAM cover, then remove the cover.6. Match your notebo

Page 62

Add-On DevicesReference Guide 5–11Replacing the Hard DriveTo Replace the Hard DriveYou will need a small Phillips screwdriver for this procedure. 1. S

Page 63 - 5–12 Reference Guide

5–12 Reference GuideAdd-On DevicesTo Replace the Hard Drive HolderIf you are installing a new hard drive that does not have a holder, you can remove t

Page 64

Add-On DevicesReference Guide 5–13To Prepare a New Hard DriveWhen you install a new hard drive, you also need to prepare it to be able to work with yo

Page 65 - Troubleshooting

Reference Guide 6–16TroubleshootingTroubleshooting Your NotebookThis chapter contains solutions to many types of problems you might have with your not

Page 66 - Audio Problems

6–2 Reference GuideTroubleshootingAudio ProblemsIf No Sound Is Audible If your model has a volume control, press the + (plus) button to increase the

Page 67 - CD-ROM and DVD Problems

TroubleshootingReference Guide 6–3CD-ROM and DVD ProblemsIf You Cannot Boot from a CD or DVD Make sure the CD or DVD is bootable. Make sure the CD-R

Page 68 - Display Problems

6–4 Reference GuideTroubleshootingIf the Notebook Cannot Read a CD or DVD For a single-sided CD or DVD, make sure the disc is placed in the drive wit

Page 69 - Hard Drive Problems

TroubleshootingReference Guide 6–5If an External Display Does Not Work Check the connections. The external monitor may not be detected. In the BIOS

Page 70 - Heat Problems

Reference Guide 1–11Getting Started with Your NotebookIdentifying Parts of the NotebookComponents included with the notebook may vary by geographical

Page 71 - You Type

6–6 Reference GuideTroubleshootingIf Files Are Corrupted Open My Computer, and the disk you want to scan. Select File > Properties. Select the Che

Page 72 - 6–8 Reference Guide

TroubleshootingReference Guide 6–7Keyboard and Pointing Device Problems✎Use these suggestions for built-in or external devices.If the Pointer Is Diffi

Page 73

6–8 Reference GuideTroubleshootingLocal Area Network (LAN) ProblemsIf the Built-In Network Adapter Does Not Connect to the LAN Check all cables and

Page 74 - Modem Problems

TroubleshootingReference Guide 6–9Memory ProblemsIf a Message Reports That You Are Out of Memory Make sure drive C is not running low on free space.

Page 75 - If the Modem Is Not Detected

6–10 Reference GuideTroubleshootingModem ProblemsIf the Modem Seems Slow Excess static or noise on a line reduces the overall transmission speed of t

Page 76 - If the Modem Does Not Fax

TroubleshootingReference Guide 6–11If the Modem Dials Incorrectly Check the telephone number you entered, including any digits required for outside a

Page 77 - PC Card (PCMCIA) Problems

6–12 Reference GuideTroubleshootingIf the Modem Dials, But You Cannot Hear It If your model has an audio mute light, make sure it is turned off. If i

Page 78 - Performance Problems

TroubleshootingReference Guide 6–13If the Modem Clicks Repeatedly, But Does Not Connect Make sure you are using an analog telephone line (2, 3, or 4

Page 79 - If the Notebook Keeps Beeping

6–14 Reference GuideTroubleshootingIf a PC Card Modem Is Not WorkingDisable the internal modem: 1. Open the hardware Device Manager. Select Start >

Page 80 - 6–16 Reference Guide

TroubleshootingReference Guide 6–15If the Notebook Stops Responding Press ctrl+alt+del and use Task Manager to end the application that is not respon

Page 81

1–2 Reference GuideGetting Started with Your NotebookFront Panel and Right Panel Components1Main status lights (left to right): power mode, hard drive

Page 82 - 6–18 Reference Guide

6–16 Reference GuideTroubleshooting Make sure you are using only the AC adapter included with your notebook (or other approved adapter that meets the

Page 83

TroubleshootingReference Guide 6–17If the Notebook Does Not Enter Standby Mode as Expected If you have a connection to another computer, the notebook

Page 84 - Entering Standby

6–18 Reference GuideTroubleshootingSerial, Parallel and USB ProblemsIf a Serial Mouse Does Not Work Make sure you followed the manufacturer’s install

Page 85 - Wireless Problems

TroubleshootingReference Guide 6–19If the Serial or Parallel Port Is Not Working Make sure the port connection is secure. Check the port settings in

Page 86 - F5 to refresh the list of

6–20 Reference GuideTroubleshootingIf the Notebook Will Not Boot from the Diskette Drive Make sure the diskette drive is selected as the boot device.

Page 87

TroubleshootingReference Guide 6–21Wireless ProblemsIf You Have Problems with Wireless 802.11 Communication Make sure the wireless indicator light is

Page 88 - Main Menu

6–22 Reference GuideTroubleshootingIf You Have Trouble Connecting to Another Notebook in the Network Neighborhood or My Network Places Wait a few min

Page 89 - System Devices Menu

TroubleshootingReference Guide 6–23Configuring Your NotebookThe BIOS Setup utility helps you configure your notebook operation.To Run the BIOS Setup U

Page 90 - Security Menu

6–24 Reference GuideTroubleshootingThe following tables describe BIOS settings for the BIOS version at publication. If your BIOS is a different versio

Page 91 - Exit Menu

TroubleshootingReference Guide 6–25System Devices MenuSetting Description DefaultVideo Display DeviceSets whether the built-in display automatically s

Page 92 - 6–28 Reference Guide

Getting Started with Your NotebookReference Guide 1–3Left Panel and Back Panel Components 1AC adapter jack7RJ-11 jack: connects the modem cable2Univer

Page 93

6–26 Reference GuideTroubleshootingSecurity Menu Setting Description DefaultUser Password isShows if a user password is set.ClearAdministrator Passwor

Page 94 - ■ Appropriate service pack

TroubleshootingReference Guide 6–27 Boot MenuSetting Description DefaultHard Drive +Removable Devices CD-ROM Drive Built-in LAN Shows the order of boo

Page 95 - OS CD Reinstall

6–28 Reference GuideTroubleshootingUpdating Software and Drivers from the WebSoftware and driver updates for your notebook are available for download.

Page 96 - Reinstalling Drivers

TroubleshootingReference Guide 6–29Safeguarding Your DataSoftware or devices added to the notebook can cause your system to become unstable. To safegu

Page 97 - Reference Guide Index–1

6–30 Reference GuideTroubleshootingOperating System (OS) CD RepairTo repair the operating system without deleting your personal data, use the standard

Page 98

TroubleshootingReference Guide 6–31OS CD ReinstallIf other recovery efforts do not successfully repair the notebook, you can reinstall the operating s

Page 99 - Reference Guide Index–3

6–32 Reference GuideTroubleshooting11. Select Format the partition using the NTFS file system (Quick) and press enter. A caution is displayed that for

Page 100 - Index–4 Reference Guide

Reference Guide Index–1Index1394 portconnecting 5–6location 1–3AAC adapterconnecting 1–8jack location 1–3adjustingbrightness 2–6monitor resolution 5–4

Page 101

Index–2 Reference GuideIndexblackout periods, modem 4–3bottom panel components 1–4brightness, adjusting 2–6buttonsClick 1–2One-Touch 1–2, 2–7on-off (o

Page 102 - Index–6 Reference Guide

IndexReference Guide Index–3FFn keys 2–6function hot keys 2–6Hhard driveactivity status light 1–5holder replacement 5–12location 1–2, 1–4locking 2–15p

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