Compaq Notebook Series Reference Guide
Getting Started with Your Notebook Reference Guide 11
Troubleshooting and Maintenance Troubleshooting Your Computer If the modem causes an ERROR message • A string of AT commands may contain an incor
Troubleshooting and Maintenance Troubleshooting Your Computer If an I/O card stops communicating properly • The card may have been reset if the compu
Troubleshooting and Maintenance Troubleshooting Your Computer If the computer stops responding • Press CTRL+ALT+DEL and use Task Manager to end t
Troubleshooting and Maintenance Troubleshooting Your Computer Power and Battery Problems If the computer turns off immediately after it turns on • Ba
Troubleshooting and Maintenance Troubleshooting Your Computer • PC card use can affect battery operating time. • Microsoft Plus! for Windows XP
Troubleshooting and Maintenance Troubleshooting Your Computer Printing Problems Hint You will usually be able to solve most printing problems by using
Troubleshooting and Maintenance Troubleshooting Your Computer Serial, Parallel, and USB Problems If a serial mouse doesn’t work • Make sure you f
Troubleshooting and Maintenance Troubleshooting Your Computer If the serial or parallel port is not working • Make sure the port connection is secure
Troubleshooting and Maintenance Troubleshooting Your Computer If the computer won’t boot from the floppy disk drive Make sure the floppy disk driv
Troubleshooting and Maintenance Troubleshooting Your Computer • When you log on to an 802.11 network via an access point, if your computer cannot con
Getting Started with Your Notebook Taking Inventory Taking Inventory Congratulations! Your notebook computer sets a new standard in personal computing
Troubleshooting and Maintenance Troubleshooting Your Computer If your computer cannot detect any Bluetooth devices • Make sure the wireless indic
Troubleshooting and Maintenance Testing the Hardware Testing the Hardware The e-Diagtools hardware diagnostic program included with your computer prov
Troubleshooting and Maintenance Testing the Hardware 10. After each run, press F2 to return to the advanced test screen, or press F4 to view the
Troubleshooting and Maintenance Configuring the Computer Configuring the Computer The BIOS Setup utility helps you configure your computer’s operation
Troubleshooting and Maintenance Configuring the Computer Main Menu Setting Description Default BIOS Revision Shows the current BIOS version. Dete
Troubleshooting and Maintenance Configuring the Computer System Devices Menu Setting Description Default Video Display Device Sets whether the built-
Troubleshooting and Maintenance Configuring the Computer Boot Menu Setting Description Default Hard Drive +Removable Devices CD-ROM Drive Built-in
Troubleshooting and Maintenance Reinstalling and Updating Software Reinstalling and Updating Software You can use the QuickRestore System Recovery CD
Troubleshooting and Maintenance Reinstalling and Updating Software 6. Select the CD or DVD drive as the boot device. 7. When the QuickRestore Sys
Troubleshooting and Maintenance Reinstalling and Updating Software 5. Connect any cables or equipment needed to connect to the Internet. 6. Click St
Getting Started with Your Notebook Taking Inventory To buy accessories You can buy accessories for your computer online. For the latest accessories
Support and Service Reference Guide 125
Support and Service Getting Assistance for Your Computer Getting Assistance for Your Computer To get help from the Web Get e-mail and telephone suppor
Support and Service Getting Assistance for Your Computer To get support by telephone, refer to the phone number list below. If your notebook produc
Support and Service Getting Assistance for Your Computer To receive repair service If the notebook product is not normally sold by Compaq or HP in the
Support and Service Getting Assistance for Your Computer To prepare your computer for shipment See “To receive repair service” above to determine i
Support and Service Limited Warranty Statement Limited Warranty Statement 1. HP warrants to you, the end-user customer, that HP hardware, accessories
Support and Service Limited Warranty Statement 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EX
Reference Information Reference Guide 133
Reference Information Hardware Specifications Hardware Specifications Because we are constantly improving our products, the specifications shown below
Reference Information Hardware Specifications Keyboard and Pointing Devices 87/88-key touch-type QWERTY keyboard with 101/102 key emulation. Embedde
Getting Started with Your Notebook Identifying Parts of the Computer Identifying Parts of the Computer Front View 1. Computer open/close latch. 2.
Reference Information Hardware Specifications Expandability One 16-/32-bit PC Card slot, Type II or III, CardBus enabled. Optional port replicator (c
Reference Information Modem Reference Information Modem Reference Information You can customize the operation of the modem using AT commands and S-
Reference Information Modem Reference Information Command Function (Conexant) Mn Activate speaker: 0=off, 1=on during handshaking and off when receiv
Reference Information Modem Reference Information Command Function (Conexant) +ESA=a,b,c,d,e,f,g,h Controls operation of synchronous access mode:
Reference Information Modem Reference Information Command Function (Conexant) +VRID=n Report caller ID: 0=use formatted presentation, 1=use unformatt
Reference Information Modem Reference Information Command Function (Conexant) +MS=a,b,c,d,e,f Select modulation (b, c, d, e, and f are optional).
Reference Information Modem Reference Information Command Function (Conexant) +FMI Report modem manufacturer. +FMM Report modem model. +FMR Report mo
Reference Information Modem Reference Information S-Registers (Conexant) Register Function (Conexant) Range/units Default S0 Number of rings to a
Reference Information Safety Information Safety Information Power Cords The power cord supplied with the computer’s AC adapter should match the plug a
Reference Information Safety Information Ergonomics WARNING Improper use of keyboards and other input devices has been associated with ergonomic inj
Getting Started with Your Notebook Identifying Parts of the Computer Back View 13. AC adapter jack. 14. Two universal serial bus ports (USB). 15
Reference Information Safety Information Laser Safety The CD-ROM and DVD drives used with the computer are certified as a Class 1 laser devices accord
Reference Information Safety Information Mercury Safety This product contains mercury in the fluorescent lamp of the liquid-crystal display, and may
Reference Information Regulatory Information Regulatory Information This section presents information that shows how your computer complies with regul
Reference Information Regulatory Information Applicable certification jack USOC = RJ11C. A plug and jack used to connect this equipment to the premi
Reference Information Regulatory Information The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
Reference Information Regulatory Information Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables a
Reference Information Regulatory Information Netherlands: License required for outdoor installations. Check with reseller for procedure to follow. Ita
Reference Information Regulatory Information Japan Japan Telecommunications Approval Name of Equipment: AMC20493-KT5 TELEC approval number: D02-
Reference Information Regulatory Information New Zealand Conexant AMC20493-KT5 Data Fax Modem PTC 211/02/071 PTC200 General Warning The grant of a Te
Reference Information Regulatory Information Russia International Products sold internationally by the manufacturer and its authorized dealers me
Getting Started with Your Notebook Identifying Parts of the Computer Bottom View 28. Hard disk drive. 29. Battery latch. 30. RAM cover. 31. Reset
Reference Information Regulatory Information Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer’s Name: Manufacturer’
Index Battery Optimizer, 51 opening/closing, 14 A BIOS protecting, 41, 99 AC adapter password, 37 reinstalling Windows, 122 compatibility, 21, 84 u
files BIOS settings, 120 CD, 35 protecting, 40 brightness, 30, 33, 42, 50 DVD, 35 recovering, 122 dual display, 81 PC Card, 74 floppy disk drive dua
P Q video, 119 mini-PCI parallel device Quick Lock, 38 location, 16 QuickRestore System Recovery CD connecting, 78 modem parallel port diagnostics
selecting items, 29 sending faxes, 60 serial connections Bluetooth, 70 serial port connecting, 82 location, 15 troubleshooting, 111 setting up, 19 s
Getting Started with Your Notebook Identifying Parts of the Computer Status Lights The computer includes a number of status lights that report pow
Getting Started with Your Notebook Identifying Parts of the Computer The keyboard status lights, located above the keyboard, indicate the states of th
Getting Started with Your Notebook Setting Up Your Computer Setting Up Your Computer WARNING Improper use of keyboards and other input devices ha
Getting Started with Your Notebook Setting Up Your Computer To remove the battery 1. Before removing the battery, do one of the following: • Shut do
Notice © 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies
Getting Started with Your Notebook Setting Up Your Computer Step 2: Connect AC power CAUTION Use only the F4600, F4814, or 0950-4334 AC adapter in
Getting Started with Your Notebook Setting Up Your Computer Step 3: Connect a phone line 1. Make sure the telephone line is an analog line, sometimes
Getting Started with Your Notebook Setting Up Your Computer Step 4: Turn on the computer • Press the power button above the left side of the keyb
Getting Started with Your Notebook Setting Up Your Computer To connect to the Internet If you are connected to a wired or wireless LAN with Internet a
Basic Operation Reference Guide 25
Basic Operation Operating Your Computer Operating Your Computer You can start and stop your computer using its power button. However, at certain times
Basic Operation Operating Your Computer To reset the computer Occasionally, you may find that Windows or the computer has stopped responding, and w
Basic Operation Operating Your Computer To change the boot device The computer normally boots from its internal hard disk. You can also boot the compu
Basic Operation Operating Your Computer 1. Click buttons. These work like the left and right buttons on a standard mouse. 2. Touch pad (touch-sen
Basic Operation Operating Your Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequen
Important Safety Information CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the
Basic Operation Operating Your Computer To use the One-Touch buttons Your computer includes five One-Touch buttons that can start any application o
Basic Operation Operating Your Computer To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same a
Basic Operation Operating Your Computer To use the ALT GR key Non-U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift k
Basic Operation Operating Your Computer Using an external monitor If you want, you can attach an external monitor to your notebook computer—see “To us
Basic Operation Using CDs or DVDs Using CDs or DVDs To insert or remove a CD or DVD CAUTION Do not remove a CD or DVD while the computer is reading
Basic Operation Using CDs or DVDs To play DVD movies If your computer came with a DVD drive, it also includes DVD player software that lets you play D
Basic Operation Securing Your Computer Securing Your Computer To set up password protection You can protect your computer from access by another us
Basic Operation Securing Your Computer To lock your computer To protect against unauthorized access while your computer is running, lock the computer
Basic Operation Securing Your Computer 3. Insert the lock into the security connector on the left side of the computer and release the key. Store
Basic Operation Securing Your Computer To lock the hard disk drive The computer enables you to lock its internal hard disk drive to help keep your inf
Operating system and software applications by Microsoft are licensed to you under the Microsoft License Agreement contained in the Microsoft documenta
Basic Operation Taking Care of Your Computer Taking Care of Your Computer Use the following recommendations to maintain your computer during everyd
Basic Operation Taking Care of Your Computer To safeguard your data • Do not use a pointing device or activate any other device that interrupts opera
Basic Operation Taking Care of Your Computer To clean your computer • You can clean the computer with a soft cloth dampened with clean water or wi
Batteries and Power Management Reference Guide 45
Batteries and Power Management Managing Power Consumption Managing Power Consumption When you’re running your computer on battery power, you will want
Batteries and Power Management Managing Power Consumption The computer can also enter Hibernate mode if battery power reaches a critically low lev
Batteries and Power Management Managing Power Consumption To manage power manually In addition to allowing the computer to enter its power-saving mode
Batteries and Power Management Using Battery Power Using Battery Power To check battery status From the battery status light You computer has a bat
Batteries and Power Management Using Battery Power To respond to a low-battery warning The computer automatically alerts you when the battery power dr
Batteries and Power Management Using Battery Power • Put the computer in Standby mode whenever you are not using it for a short while: press the p
UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a sepa
Modem and Network Connections Reference Guide 53
Modem and Network Connections Using the Modem Using the Modem You can connect your modem to a telephone line and communicate with other computers thro
Modem and Network Connections Using the Modem To connect the modem CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecommunica
Modem and Network Connections Using the Modem Special restrictions in certain countries • Many countries impose a blackout period after a modem repea
Modem and Network Connections Using the Modem To disconnect from the Internet You remain connected to the Internet until you shut down the compute
Modem and Network Connections Using the Modem To change your modem settings The modem is already set up to be compatible with telephone systems and mo
Modem and Network Connections Using the Modem To send and receive e-mail Sending and receiving e-mail requires an e-mail account with an Internet
Modem and Network Connections Using the Modem To send and receive faxes Sending and receiving faxes requires just a telephone connection—you don’t nee
Modem and Network Connections Connecting to a LAN Connecting to a LAN You can connect to local area networks (LANs). LANs give you access to netwo
Modem and Network Connections Making Wireless Network Connections Making Wireless Network Connections If your computer includes a wireless on-off butt
Contents Getting Started with Your Notebook...11 Taking Inventory...
Modem and Network Connections Making Wireless Network Connections 5. If the wireless network uses standard encrypted communication, uncheck the a
Modem and Network Connections Making Wireless Network Connections To turn wireless communication on and off Important Wireless networks and cellular m
Modem and Network Connections Making Wireless Network Connections If you’re within range of your wireless network, your computer automatically
Modem and Network Connections Making Wireless Bluetooth Connections Making Wireless Bluetooth Connections If your computer includes Bluetooth wireless
Modem and Network Connections Making Wireless Bluetooth Connections Turning off Bluetooth communication Turning off communication ends any connec
Modem and Network Connections Making Wireless Bluetooth Connections To prepare for Bluetooth connections Before you use your computer to access other
Modem and Network Connections Making Wireless Bluetooth Connections To send or receive files using Bluetooth If your computer includes Bluetooth w
Modem and Network Connections Making Wireless Bluetooth Connections To connect to a Bluetooth printer or serial device You can connect your computer t
Modem and Network Connections Making Wireless Bluetooth Connections 10. Double-click the Bluetooth icon in the taskbar. 11. In the menu bar, click
Add-On Devices Reference Guide 73
Taking Care of Your Computer ...41 To protect your hard disk drive...
Add-On Devices Connecting PC Cards Connecting PC Cards The computer’s PC Card slot is available for storing data and expanding the communication capab
Add-On Devices Connecting PC Cards Removing a PC Card CAUTION Before removing a PC Card, you must use the Eject Hardware or Safely Remove Hardware i
Add-On Devices Connecting External Devices Connecting External Devices To identify connectors for external devices The diagrams below show your comput
Add-On Devices Connecting External Devices 10. PC Card and CardBus slot. See “Connecting PC Cards” on page 74. 11. IEEE 1394 port (on certain models
Add-On Devices Connecting External Devices Note Before you connect any device, check its documentation to see if you need to make any settings or adju
Add-On Devices Connecting External Devices Note If you have problems making this connection, contact the device manufacturer and the Compaq Consumer
Add-On Devices Connecting External Devices To use an external monitor Connecting an external monitor 1. Click Start, Turn Off Computer, Turn Off. 2.
Add-On Devices Connecting External Devices Using dual display mode You can extend your desktop by connecting an external monitor to your computer. 1
Add-On Devices Connecting External Devices To activate the TV display • Click Start, All Programs, Utilities, Display Settings, then select the TV op
Add-On Devices Connecting External Devices To connect an infrared device If your model has an infrared port—a small, rectangular lens located on the
To connect a USB device...78 To connect an audio device...
Add-On Devices Connecting External Devices To use a port replicator A port replicator provides your computer with external connections that you can le
Add-On Devices Connecting External Devices 3. Align the computer with the locator posts on the port replicator. 4. Press the computer down until
Add-On Devices Connecting External Devices To undock from the port replicator 1. Press down the undock button on the right side of the port replicato
Add-On Devices Installing Additional RAM Installing Additional RAM The computer has no memory (RAM) built in but has two slots that hold two RAM mo
Add-On Devices Installing Additional RAM To remove a RAM expansion module You may want to remove a RAM module so you can install a larger one. You’ll
Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver
Add-On Devices Replacing the Hard Disk Drive To replace the hard disk drive holder If you are installing a new hard drive that does not have a holder,
Add-On Devices Replacing the Hard Disk Drive To prepare a new hard disk drive When you install a new hard disk drive, you also need to prepare it t
Troubleshooting and Maintenance Reference Guide 93
Troubleshooting and Maintenance Troubleshooting Your Computer Troubleshooting Your Computer This section contains solutions to a many types of problem
Support and Service ...125 Getting Assistance for Yo
Troubleshooting and Maintenance Troubleshooting Your Computer • Test the audio with the e-Diagtools diagnostics—see “Testing the Hardware” on pag
Troubleshooting and Maintenance Troubleshooting Your Computer If you get a Region Code error when playing a DVD movie • DVDs can have regional codes
Troubleshooting and Maintenance Troubleshooting Your Computer Display Problems If the computer is on, but the screen is blank • Move the mouse or
Troubleshooting and Maintenance Troubleshooting Your Computer If one or more display pixels look bad TFT display manufacturing is a highly precise but
Troubleshooting and Maintenance Troubleshooting Your Computer If files are corrupted • Open My Computer, select the disk you want to scan, click
Troubleshooting and Maintenance Troubleshooting Your Computer Keyboard and Pointing Device Problems Use these suggestions for built-in or external dev
Troubleshooting and Maintenance Troubleshooting Your Computer If the embedded numeric keypad doesn’t work • To type numbers, make sure Num Lock i
Troubleshooting and Maintenance Troubleshooting Your Computer If you can’t log in to Netware servers • If a Netware server is using IPX/SPX protocol,
Troubleshooting and Maintenance Troubleshooting Your Computer Modem Problems If the modem seems slow • Check for excess static or noise on a line
Troubleshooting and Maintenance Troubleshooting Your Computer • If you’re in a foreign country, the dial tone may not be recognized by the modem. In
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