Compaq NC3120 User's Guide download pdf (Page 8)

viii Compaq NC3120 Fast Ethernet Server Adapter User Guide

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Calling the Compaq Support Line

When you call the Compaq Support line, you must be at your server with your software running

and the product documentation at hand. The Compaq technician may ask for the following

information:

Your address and telephone number

The name and model number of the Compaq product you are calling about

The serial number of your Compaq product

The names and version numbers of the software you are using to operate the Compaq

product

The name and version number of the operating system you are using

The system type (manufacturer and model number)

The expansion boards or add-in cards in your server

The amount of memory in your server

North America

The Compaq Customer Support department for North America can be reached at

1-800-652-6672 (1-800-OKCOMPAQ). For continuous quality improvement, calls may be

monitored or recorded.

Europe, the Middle East, and Africa

In Europe, the Middle East, and Africa, contact your local Compaq authorized service provider.

Details of your local Compaq authorized service provider can be obtained from your Compaq

authorized reseller, dealer, or from the Compaq website at:

http:// www.compaq.com

Worldwide Access

Compaq has technical support centers worldwide. Many of the centers are staffed by technicians

who speak the local languages. For a list of Compaq support centers, go to:

http://www.compaq.com

From the Compaq Worldwide home page, select your country and click Go to find the nearest

Compaq office.

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Compaq NC3120 User's Guide Page 8