Compaq Armada M700Series of Personal ComputersMaintenance and Service Guide
Product Description 1-1chapter 1PRODUCT DESCRIPTION1.1 Computer Features and ModelsThe Compaq Armada M700 Series of Personal Computers offers adva
Removal and Replacement Procedures 5-257. Lift the switch cover straight up (Figure 5-23).Figure 5-23. Removing the Switch CoverReverse the above
5-26 Removal and Replacement Procedures5.15 Display AssemblyNOTE: To prevent the computer from tipping over during removal of the displayassembly
Removal and Replacement Procedures 5-277. Position the computer so the rear panel faces forward.8. Remove the two screws that secure the display
5-28 Removal and Replacement Procedures9. Lift the display assembly straight up (Figure 5-26).Figure 5-26. Removing the Display AssemblyReverse th
Removal and Replacement Procedures 5-295.16 Top Cover1. Prepare the computer for disassembly (Section 5.5).2. Remove the keyboard (Section 5.12).3
5-30 Removal and Replacement Procedures8. Remove the four screws securing the top cover to the computer base (Figure 5-28).Figure 5-28. Removing t
Removal and Replacement Procedures 5-319. Disconnect the pointing device button cable ➊ (Figure 5-29).10. Disconnect the right ➋ and left ➌ speake
5-32 Removal and Replacement ProceduresThe top cover must be removed before the LED board can be removed.1. Remove the two screws ➊ securing the LE
Removal and Replacement Procedures 5-335.17 USB Board1. Prepare the computer for disassembly (Section 5.5).2. Remove the keyboard (Section 5.12).3
5-34 Removal and Replacement Procedures5.18 Voltage Converter Board1. Prepare the computer for disassembly (Section 5.5).2. Remove the keyboard (S
1-2 Product DescriptionModelsThe Armada M700 models are shown in Table 1-1. The computer model designation iscomposed of a group of characters that
Removal and Replacement Procedures 5-355.19 Infrared Board1. Prepare the computer for disassembly (Section 5.5).2. Remove the keyboard (Section 5.
5-36 Removal and Replacement Procedures5.20 System Board1. Prepare the computer for disassembly (Section 5.5).2. Remove the modem/combo card (Sect
Removal and Replacement Procedures 5-3713. Disconnect the memory bracket/connector by lifting up on the leftside ➊ (Figure 5-35).14. Remove the scr
5-38 Removal and Replacement Procedures16. Remove the two screws that secure the PC Card assembly to the base assembly(Figure 5-36).Figure 5-36. R
Removal and Replacement Procedures 5-3917. Lift straight up on the system board to remove it from the base assembly(Figure 5-37).Figure 5-37. Remo
5-40 Removal and Replacement Procedures5.21 Fan1. Prepare the computer for disassembly (Section 5.5).2. Remove the modem/combo card (Section 5.10)
Removal and Replacement Procedures 5-4112. Remove the screw ➊ that secures the fan to the system board (Figure 5-39).13. Remove the fan ➋.Figure 5-
5-42 Removal and Replacement Procedures
Specifications 6-1chapter 6SPECIFICATIONS6.1 Physical and EnvironmentalTable 6-1ComputerU.S. MetricDimensionsHeightDepthWidth 1.1 in. 9.8 in.12.
6-2 Specifications6.2 DisplaysTable 6-214.1-inch XGA, CTFT DisplayU.S. MetricDimensionsHeightWidthDiagonal 8.46 in.11.22 in.14.10 in.21.50 cm28.5
Product Description 1-3Table 1-2Models and Model Naming ConventionCompaq Armada M700 Series of Personal Computers12345-67-910111213-14151617-1920-2
Specifications 6-36.3 Hard DrivesTable 6-4Hard Drives6.4 GB 10.0 GB 12.0 GB 20.0 GB 30.0 GBUser capacity perdrive16.4 GB 10.0 GB 12.0 GB 20.0 GB 3
6-4 Specifications6.4 Diskette DriveTable 6-5Diskette DriveDiskette SizeHigh DensityLow Density3.5 in.1.44 MB/1.2 MB720 KBLight NoneHeight 0.50 in
Specifications 6-56.5 CD-ROM DriveTable 6-6CD-ROM DriveApplicable Disc CD-ROM (Mode 1, 2, and 3)CD-XA ready (Mode 2, Form 1 and 2)CD-I ready (Mode
6-6 Specifications6.6 DVD-ROM DriveTable 6-7DVD-ROM SpecificationsApplicable Disc DVD-5, DVD-9, DVD-10CD-ROM mode 1, mode 2CD-Digital AudioCD-XA m
Specifications 6-76.7 LS-120 DriveTable 6-8LS-120 Drive1.68 MB DMF 1.44 MB 1.2 MB 1.2 MB 720 KBFormatted capacity (bytes)1,720,320 1,474,560 1,261
6-8 Specifications6.8 Battery PackTable 6-9Lithium Ion Battery PackU.S. MetricDimensionsHeightLengthWeight0.57 in.4.55 in.3.93 in. 1.44 cm11.50 c
Specifications 6-96.10 System InterruptsTable 6-11System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 Casca
6-10 Specifications6.11 System I/O AddressesTable 6-12System I/O AddressesI/O Address (Hex) System Function (Shipping Configuration)000 - 00F DMA
Specifications 6-11Table 6-12 continuedI/O Address (Hex) System Function (Shipping Configuration)201 Joystick (Decoded in ESS1688)202 - 21F Unused
6-12 Specifications6.12 System Memory MapTable 6-13System Memory MapSize Memory Address System Function640 K00000000 - 0009FFFF Base Memory128 K 0
1-4 Product DescriptionTable 1-2 continued12345-67-910111213-14151617-1920-21222324 SKU#A M 7 P3 650 T 4 X 6 D 0 64 58 S 205857-XX2A M 7 P3 650 T
Connector Pin Assignments A-1appendix ACONNECTOR PIN ASSIGNMENTSTable A-1RJ-11Connector Pin Signal6543217812345678NC_J3ANC_J3BTIPRINGNC_J3CNC_J3DUn
A-2 Connector Pin AssignmentsTable A-4Stereo Speaker/Headphone JackConnector Pin Signal1212Audio outGroundTable A-5Stereo Line-in JackConnector Pin
Connector Pin Assignments A-3Table A-7Docking Connector3161911120906030Pin Signal Pin Signal 1 EBOXL 34 XA1/R OUT 2 AGND 35 GND 3 EBOXS1 36 GND
A-4 Connector Pin AssignmentsTable A-7 ContinuedPin Signal Pin Signal 67 PDATA6 LD14 105 AD[16] 68 PDATA7 LD15 106 GND 69 GND 107 AD[15] 70 ER
Connector Pin Assignments A-5Table A-7 ContinuedPin Signal Pin Signal143 VBATT 160 CBE3144 AD[23] 161 CBE2145 GND 162 IRDY146 AD[21] 163 DEVSEL147
A-6 Connector Pin AssignmentsTable A-9External Monitor Connector1623874510KEY1112131415Pin Signal Pin Signal1 Red Analog 9 NC2 Green Analog 10 Gr
Power Cord Set Requirements B-1appendixBPOWER CORD SET REQUIREMENTS3-Conductor Power Cord SetThe wide range input feature of the Compaq Armada M700
B-2 Power Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set Requirements—By CountryCountry Accredited Agency Applicable
Index I-1IndexAAC Adapter, spare partnumber, 3-7Aircraft Power Adapter, 1-11cablespare part number, 3-12airflow vent, illustrated, 1-14,1-15Asset Mana
I-2 IndexGgrounding methods, 4-5Hhard drivebayillustrated, 1-12bezel, 5-9illustrated, 3-2, 3-11inserting into hard drive bay,5-10inserting into Mult
Product Description 1-5Table 1-2 continued12345-67-910111213-14151617-1920-21222324 SKU#A M 7 P2 400 T 4 X 10 V 0 64 95 S 400326-XX21A M 7 P2 400
Index I-3Ppackaging precautions, 4-3parallel connectorillustrated, 1-13pinout, A-2password clearing, 2-3PC Card, 5-14inserting, 5-16removing, 5-15slot
I-4 IndexUuniversal serial bus (USB)boardillustrated, 3-2removal, 5-33spare part number, 3-3portillustrated, 1-13USBboardremoval, 5-33utilities, Com
1-6 Product DescriptionFeaturesThe computer has the following standard features: Intel Pentium III 1-GHz, 900-, 850-, 750-, 700-, 650-, 600- or 45
Product Description 1-7 Configuration Management—optimizes the computer by providing the latestdrivers, utilities, and software, which are availab
1-8 Product DescriptionFault ManagementFault Management features minimize downtime and data loss by monitoring systemperformance and generating the
Product Description 1-9Configuration ManagementConfiguration Management optimizes software upgrade and customer supportprocedures. Compaq provides
1-10 Product Description1.2 Computer ComponentsSystem Memory OptionsThe main memory subsystem supports a minimum standard 32 or 64 megabytes ofSyn
Notice 2001 Compaq Computer Corporation.COMPAQ, the Compaq logo, and ARMADA Registered in U. S. Patent and Trademark OfficeMicrosoft, Windows, and Wi
Product Description 1-11Power EquipmentThe following power options are available:" AC Adapter" Lithium ion battery pack" Automobile
1-12 Product Description1.3 Computer External ComponentsThe computer external components on the front, rear, left side, right side, top, andbottom
Product Description 1-13Rear ComponentsFigure 1-3 Rear ComponentsTable 1-6Rear ComponentsItem Component Function 1 Infrared port Provides wireles
1-14 Product DescriptionLeft Side ComponentsFigure 1-4 Left Side ComponentsTable 1-7Left Side ComponentsItem Component Function 1 Composite TV co
Product Description 1-15Right Side ComponentsFigure 1-5 Right Side ComponentsTable 1-8Right Side ComponentsItem Component Function 1 PC Card slot
1-16 Product DescriptionTop ComponentsFigure 1-6 Top Components
Product Description 1-17Table 1-9Top ComponentsItem Component/Icon Function 1 Display switch Turns off the display if the computer is closed while
1-18 Product DescriptionBottom ComponentsFigure 1-7 Bottom ComponentsTable 1-10Bottom ComponentsItem Component Function 1 Battery bay Holds the p
Product Description 1-19EasyPoint IV Pointing Stick Model ComponentsFigure 1-8 EasyPoint IV Pointing Stick Model ComponentsTable 1-11Keyboard Comp
1-20 Product DescriptionTouchPad ComponentsFigure 1-9 TouchPad ComponentsTable 1-12Keyboard ComponentsTouchPad ModelItem Component Function 1 Tou
Product Description 1-211.4 Design OverviewThis section presents a design overview of key parts and features of the computer. Forassembly/disassem
1-22 Product Description
Troubleshooting 2-1chapter 2TROUBLESHOOTINGFollow these basic steps when beginning the troubleshooting process:1. Complete the preliminary steps l
2-2 Troubleshooting2.1 Preliminary StepsIMPORTANT: Use AC power when running POST or Computer Setup. A low batterycondition could initiate Hibern
Troubleshooting 2-32.2 Clearing Passwords1. Turn off the computer.2. Disconnect the AC Adapter (refer to Section 5.3).3. Remove the battery pack (
2-4 Troubleshooting2.4 POST Error MessagesIf the system is not functioning well enough to run POST, or if the display is notfunctioning well enoug
Troubleshooting 2-5Table 2-1Warning MessagesMessage Description Recommended ActionCMOS checksum invalid, runSCUCMOS RAM informationhas been corrupt
2-6 TroubleshootingFatal errors emit a beep and may display a FATAL message. Fatal errors indicatesevere problems, such as a hardware failure. Fata
Troubleshooting 2-72.5 Compaq UtilitiesCompaq Utilities contain several functions that Determine if various computer devices are recognized by th
2-8 TroubleshootingUsing Computer SetupAll information and settings in Computer Setup are accessed from the File, Security, orAdvanced menus.NOTE:
Table of Contents vCONTENTSprefaceUSING THIS GUIDESymbols ...
Troubleshooting 2-9Security MenuBegin here To do thisSetup password Enter, change, or delete a setuppassword.Power-On password Enter, change, or de
2-10 TroubleshootingAdvanced MenuBegin here To do thisLanguage (or press F2)Change the Computer Setup language.Boot Options Enable/disable QuickBo
Troubleshooting 2-11Using Compaq Diagnostics for Windows1. Access Compaq Diagnostics for Windows by selectingStart!Settings!Control Panel!Compaq Di
2-12 TroubleshootingTable 2-5PortsSerial port 3F8, IRQ4Infrared port 2F8, IRQ9Parallel port 378, IRQ7Ethernet port 300, IRQ11Table 2-6PowerLow Batt
Troubleshooting 2-132.6 Troubleshooting Without DiagnosticsThis section provides information about how to identify and correct some commonhardware
2-14 TroubleshootingChecklist for Solving ProblemsIf you encounter a minor problem with the computer or software applications, gothrough the follow
Troubleshooting 2-15Table 2-8Solving Audio ProblemsProblem Possible Cause SolutionComputer does not beepafter the Power-On Self-Test (POST).System
2-16 TroubleshootingTable 2-9Solving Battery/Battery Gauge ProblemsProblem Possible Cause Solution Computer is beeping andbattery power light isb
Troubleshooting 2-17 Table 2-10Solving Compact Disc and DVD-ROM Problems Problem Possible Cause Solution Drive cannot read a disc Disc is not
2-18 TroubleshootingTable 2-12Solving Hard Drive ProblemsProblem Possible Cause SolutionAccessing information onthe hard drive is muchslower than u
vi Table of Contentschapter 2TROUBLESHOOTING2.1 Preliminary Steps...
Troubleshooting 2-19Table 2-13 continuedProblem Possible Cause SolutionCannot communicatewith another computer(continued).There is a conflict with
2-20 TroubleshootingTable 2-15Solving Modem ProblemsProblem Possible Cause SolutionModem loses connection. The cable connection fromthe phone line
Troubleshooting 2-21 Table 2-15 ContinuedProblem Possible Cause SolutionPhone line noise causinga disconnection.Hang-up Delay S Register(S10) se
2-22 TroubleshootingTable 2-15 ContinuedProblem Possible Cause SolutionModem does not connectat highest speed.Line conditions in your areaor in th
Troubleshooting 2-23Table 2-16Solving PC Card ProblemsProblem Possible Cause SolutionComputer does notbeep when a PC Cardis inserted.PC Card is not
2-24 TroubleshootingTable 2-17Solving Power ProblemsProblem Possible Cause SolutionComputer will not turn on. Battery is discharged andcomputer is
Troubleshooting 2-25Table 2-19Solving USB ProblemsProblem Possible Cause SolutionExternal device connectedto a USB connector doesnot work.The opera
2-26 Troubleshooting
Illustrated Parts Catalog 3-1chapter 3ILLUSTRATED PARTS CATALOGThis chapter provides an illustrated parts breakdown and a reference for spare partn
3-2 Illustrated Parts Catalog3.2 Computer System Major ComponentsFigure 3-2. Computer System Major Components
Table of Contents vii5.6 Battery Packs ...
Illustrated Parts Catalog 3-3Table 3-1Spare Parts: Computer System Major ComponentsItem Description Spare Part Number 1 Display assembly14.1-inch
3-4 Illustrated Parts CatalogComputer System Major Components (continued)
Illustrated Parts Catalog 3-5Table 3-1 continuedItem Description Spare Part NumberCable Kit, includes: 152605-001 8a 8bRAM boardReal time clock
3-6 Illustrated Parts CatalogComputer System Major Components (continued)
Illustrated Parts Catalog 3-7Table 3-1 continuedItem Description Spare Part Number12 System board (continued; includes processor assembly)supports
3-8 Illustrated Parts Catalog3.3 Plastics Kit ComponentsFigure 3-3. Plastics Kit Components
Illustrated Parts Catalog 3-9Table 3-2Plastics Kit ComponentsSpare Part Number 135230-001Item Description 1a Switch cover without Easy Access butt
3-10 Illustrated Parts Catalog3.4 Cable Kit ComponentsFigure 3-4. Cable Kit ComponentsTable 3-3Cable Kit ComponentsSpare Part Number 152605-001It
Illustrated Parts Catalog 3-113.5 Mass Storage DevicesFigure 3-5. Mass Storage DevicesTable 3-4Spare Parts: Mass Storage DevicesItem Description
3-12 Illustrated Parts Catalog3.6 MiscellaneousTable 3-5Spare Parts: Miscellaneous (not illustrated)Description Spare Part NumberArmada M700 Main
viii Table of Contentsappendix ACONNECTOR PIN ASSIGNMENTS...
Removal and Replacement Preliminaries 4-1chapter 4REMOVAL AND REPLACEMENTPRELIMINARIESThis chapter provides essential information for proper and sa
4-2 Removal and Replacement PreliminariesCables and ConnectorsCables must be handled with extreme care to avoid damage. Apply only the tensionrequi
Removal and Replacement Preliminaries 4-34.4 Preventing Electrostatic DamageMany electronic components are sensitive to electrostatic discharge (E
4-4 Removal and Replacement PreliminariesWorkstation PrecautionsUse the following grounding precautions at workstations: Cover the workstation wit
Removal and Replacement Preliminaries 4-5Grounding Equipment and MethodsGrounding equipment must include either a wrist strap or a foot strap at a
4-6 Removal and Replacement PreliminariesElectrostatic Voltage Levels and Protective MaterialsTable 4-1 shows how humidity affects the electrostati
Removal and Replacement Procedures 5-1chapter 5REMOVAL AND REPLACEMENTPROCEDURES5.1 Serial NumberThe computer serial number should be reported to
5-2 Removal and Replacement Procedures5.2 Disassembly Sequence ChartUse the chart below to determine the section number to be referenced when remo
Removal and Replacement Procedures 5-35.3 Disconnecting the Computer1. Shut down the computer.2. Close the computer.3. Position the computer so th
5-4 Removal and Replacement Procedures5.4 Computer FeetThe computer feet are oval, adhesive-backed rubber pads. The computer feet areincluded in t
Preface ixprefaceUSING THIS GUIDEThis Maintenance and Service Guide is a troubleshooting reference that can be usedwhen servicing the Compaq Arm
Removal and Replacement Procedures 5-55.5 Preparing the Computer for Disassembly1. Shut down the computer.2. Disconnect the AC Adapter and all ext
5-6 Removal and Replacement Procedures5.6 Battery Packs!WARNING: To reduce the risk of injury or damage to the battery pack, do not crush,punctur
Removal and Replacement Procedures 5-7Inserting a Primary Battery Pack in the Battery BayCAUTION: To prevent damage to the computer, do not insert
5-8 Removal and Replacement Procedures5.7 Hard DrivesRemoving a Hard Drive from the Hard Drive BayBefore removing a hard drive, back up all inform
Removal and Replacement Procedures 5-94. Push down on the hard drive bezel on the front of the hard drive ➊ (Figure 5-8).5. Lift the bezel up 90 de
5-10 Removal and Replacement ProceduresInserting a Hard Drive into the Hard Drive Bay1. With the hard drive bezel pulled down, slide the hard drive
Removal and Replacement Procedures 5-115.8 MultiBay DevicesRemoving MultiBay Devices1. Save all work, exit all applications, and shut down the com
5-12 Removal and Replacement ProceduresInserting MultiBay Devices1. Remove the media (diskette, CD-ROM, etc.) from the drive to be inserted into th
Removal and Replacement Procedures 5-13Inserting a Hard Drive into the MultiBay AdapterBefore a hard drive can inserted into the MultiBay, it must
5-14 Removal and Replacement Procedures5.9 PC CardsThe procedure for removing PC Cards varies with the operating system being used andwith the kin
x Preface Serial NumberWhen requesting information or ordering spare parts, provide the computer serialnumber. The serial number is on the bottom
Removal and Replacement Procedures 5-15Removing a PC CardIf you are running Windows 95 or Windows 98, you do not need to turn off thecomputer or in
5-16 Removal and Replacement ProceduresInserting a PC Card1. Save all work, exit all applications, and turn off the computer.2. Open the PC Card do
Removal and Replacement Procedures 5-175.10 Modem/Combo CardThe computer can be equipped with a modem card, a network interface card (NIC), ora co
5-18 Removal and Replacement Procedures5. Lift the left side of the modem/combo card to disconnect it from the system board.Swing the card to the r
Removal and Replacement Procedures 5-195.11 RTC Battery1. Save all work, exit all applications, and shut down the computer.2. Remove the modem/com
5-20 Removal and Replacement Procedures5.12 Keyboard!WARNING: Failure to unplug the power cord and remove the battery pack beforeinstalling a mem
Removal and Replacement Procedures 5-215. Release the Zero Insertion Force (ZIF) connector to which the keyboard cable isconnected ➊ (Figure 5-19).
5-22 Removal and Replacement Procedures5.13 Memory ExpansionThe memory compartment is located underneath the keyboard and contains twomemory slots
Removal and Replacement Procedures 5-23Installing a Memory Expansion BoardAll memory expansion boards supported by the computer can be used in eith
5-24 Removal and Replacement Procedures5.14 Switch Cover1. Prepare the computer for disassembly (Section 5.5).2. Remove the keyboard (Section 5.12
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