Compaq 100eu - All-in-One PC Specifications

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Summary of Contents

Page 1 - Compaq 100eu All-in-One

Maintenance & Service GuideCompaq 315eu MicrotowerCompaq 100eu Small Form FactorCompaq 100eu All-in-One

Page 2

Microphone ... 191

Page 3 - About This Book

Removing a Hard DriveNOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive sothat you can transfer the data

Page 4

6. Slide the hard drive back then pull it away from the chassis to remove it.Figure 7-13 Removing the Hard Drive7. Disconnect the power cable (1) and

Page 5 - Table of contents

Expansion CardsDescription Spare part numberExpansion card not sparedThe computer has one standard low-profile PCI Express x1 expansion slot.Figure 7-

Page 6

5. On the rear of the computer, a slot cover retainer secures the expansion card bracket in place.Remove the screw from the slot cover retainer (1) th

Page 7

b. If you are removing an expansion card, hold the card at each end and carefully rock it backand forth until the connectors pull free from the socket

Page 8

9. To install a new expansion card, hold the card just above the expansion socket on the systemboard then move the card toward the rear of the chassis

Page 9

11. Replace the screw that secures the slot cover retainer in place.Figure 7-21 Replacing the Slot Cover Retainer Screw12. Connect external cables to

Page 10

5. Disconnect the front USB cable from the yellow system board connector (F_AUDIO) and the I/Ocable from the white system board connector (USB2).6. Re

Page 11 - Software

Card ReaderDescription Spare part numberCard reader 622193-001The card reader is housed in a bracket, and the assembly secured to the front of the com

Page 12

8. If you need to remove the card reader board from the bracket, remove the two Torx screws (1)that secure the board to the bracket, and then slide th

Page 13 - Protecting the Software

1 Installing and Customizing theSoftwareIf your computer was not shipped with a Microsoft operating system, some portions of thisdocumentation do not

Page 14 - Utilities

7. To remove the power button assembly, perform the following steps simultaneously:a. Squeeze the tabs on both sides on the assembly (1).b. While pres

Page 15 - Computer Setup—Main

When installing the assembly, insert the bottom tabs into the associated slots in the chassis (1), andthen rotate the assembly upward until the side t

Page 16

Chassis FanDescription Spare part numberFan 622195-001The chassis fan is mounted to the back inner wall of the computer chassis. The fan is secured wi

Page 17 - Computer Setup—Advanced

System BoardDescription Spare part numberSystem board (includes processor and replacement thermal material) 616662-001The system board is secured with

Page 18 - Computer Setup—Boot

When installing a system board, make sure the connectors are correctly aligned with the rear I/Opanel.Figure 7-31 Rear I/O PanelNOTE: When replacing

Page 19 - Computer Setup—Exit

6. To release the battery from its holder, squeeze the metal clamp that extends above one edge ofthe battery. When the battery pops up, lift it out (1

Page 20

8 Removal and Replacement ProceduresAll-in One (AIO) ChassisThe following sections provide information about disassembling various components of the a

Page 21

Memory/Optical Drive CoverDescription Spare part numberMemory/optical drive cover 623382-001The memory/optical drive cover allows access to memory, th

Page 22

Memory ModuleDescription Spare part numberMemory module, 1-GB, PC2 6400 626897-001SODIMM memory is located on the right side (view from the rear) of t

Page 23

4. Open both latches of the memory module socket (1), and remove the memory module from thesocket (2).Figure 8-3 Removing the memory moduleNOTE: If y

Page 24

Downloading Microsoft Windows Updates1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions onthe scree

Page 25

Optical DriveDescription Spare part numberDVD±RW drive 623387-001The optical drive is located on the left side of the computer (view from the rear) un

Page 26

StandDescription Spare part numberStand 625595-001The stand is mounted in a fixed position on the back of the computer. It is secured with two screws.

Page 27

Hinge CoverDescription Spare part numberHinge cover 625121-001The hinge cover is located under the stand and secure with two screws. You must remove i

Page 28

Rear CoverDescription Spare part numberRear cover 623380-001The rear cover allows access to the power button board, volume board, and the rear metal c

Page 29

Webcam moduleDescription Spare part numberWebcam module 631756-001Webcam cable 631754-001The webcam module is mounted in a bracket located on the top

Page 30 - SATA Hard Drive Cables

8. If it is necessary to remove the webcam module from the bracket, remove the two PM 2.0x3.5screws that secure the module to the bracket, and then re

Page 31 - Hard Drive Capacities

Power Button BoardDescription Spare part numberPower button board 624580-001The power button board is located on the top/left of the computer (viewed

Page 32

Display BoardDescription Spare part numberDisplay board 624579-001The display board is located on the bottom/left of the computer (viewed from the bac

Page 33 - Chassis Designation

Rear Metal CoverDescription Spare part numberRear metal cover not sparedThe rear metal cover provides access to the hard drive, system board, fan sink

Page 34 - All-in One

7. Slide the cover toward the bottom of the computer to disengage it (1), lift the cover up about oneinch, slide the cover toward the bottom of the co

Page 35 - Generating Static

Protecting the SoftwareTo protect the software from loss or damage, keep a backup copy of all system software,applications, and related files stored o

Page 36 - Grounding the Work Area

Hard DriveDescription Spare part numberHard drive, 160 GB 619967-001The hard drive is secured with four screws, two on each side. The drive uses one c

Page 37 - Operating Guidelines

8. Remove the two screws from the right side of the hard drive.Figure 8-15 Removing the right hard drive screws9. Disconnect the combination hard dri

Page 38 - Routine Care

Driver BoardDescription Spare part numberDriver board PHB (for panel) 623388-001The driver board is mounted atop the optical drive cage. The board con

Page 39 - Service Considerations

Drive Cable AssemblyDescription Spare part numberHard drive/optical drive cable assembly 623375-001A single drive cable provides data and power to bot

Page 40 - Cables and Connectors

SpeakersDescription Spare part numberSpeakers 625119-001There are two separate speakers mounted to the bottom of the computer with four screws, two fo

Page 41 - Lithium Coin Cell Battery

Fan SinkDescription Spare part numberFan sink 623377-001The fan sink is secured to the system board with two screws.1. Prepare the computer for disass

Page 42 - 5 Illustrated parts catalog

Display CableDescription Spare part numberDisplay cable not sparedThe display cable connects to the system board and to a display panel connector just

Page 43

To install a display cable, reverse the removal procedures.System Board and I/O Board AssemblyDescription Spare part numberSystem board assembly with

Page 44

8. Remove the six silver Torx 3.0x7.0 screws that secure the system board assembly to thecomputer.NOTE: Two of the screws secure the system board brac

Page 45

11. Pull the boards apart.Figure 8-23 Removing the I/O board from the system boardTo replace the system board assembly, reverse the removal procedure

Page 46 - Computer major components

2 Computer Setup (F10) UtilityThe computer setup utility differs for the different models.Compaq 315eu MT Model – Computer Setup (F10)UtilitiesUse Com

Page 47

WLAN moduleDescription Spare part numberWLAN module xxxxxx-001Antenna cables 631755-001The WLAN module is located on the bottom of the system board an

Page 48

8. Disconnect the antenna cable from the connector on the module.Figure 8-26 Removing the WLAN antenna9. Remove the silver Torx 2.0x4.0 screw (1) tha

Page 49

Stand BracketDescription Spare part numberStand bracket not sparedThe stand bracket is secured to the computer using four screws.1. Prepare the comput

Page 50

Display PanelDescription Spare part numberDisplay panel (20 in; 508 mm) 623384-001The display panel is secured to the display enclosure by 13 tabs on

Page 51

●3 on the right side●2 on the left sideFigure 8-29 Display panel tabs11. Pull back on each clip to disengage the clip from the display enclosure.Figu

Page 52

Cable RoutingDescription Spare part numberDriving board cable 623378-001Power/LED cable 623379-001LVDS cable (15 inch; 380 mm) 623376-001FFC cable, 11

Page 53 - Microtower (MT) Chassis

9 Restore and RecoveryMicrosoft System RestoreIf you have a problem that might be due to software that was installed on your computer, use SystemResto

Page 54 - Access Panel

NOTE: Some features might not be available on systems that are shipped without a version ofMicrosoft Windows.You must choose one of the following meth

Page 55 - Front Bezel

7. When the computer restarts, once again you see the Recovery Manager welcome screen. UnderI need help immediately, click System Recovery. If you are

Page 56 - DDR3-SDRAM DIMMs

3. If the computer works, click the Start button, click the Arrow button next to Shut Down, and thenclick Shut Down. Or, if the computer is not respon

Page 57 - Populating DIMM Sockets

Five menu headings appear on the Computer Setup Utility screen:●Main●Advanced●Power●Boot●ExitUse the arrow keys to select the appropriate heading, the

Page 58 - Installing Memory Modules

Creating Recovery DiscsTo create recovery discs:1. Close all open programs.2. Click the Start button, click All Programs, click Recovery Manager, and

Page 59

10 Computer Diagnostic FeaturesHewlett-Packard Vision DiagnosticsNOTE: HP Vision Diagnostics is included on CD with some computer models only.The Hewl

Page 60

NOTE: If the system does not boot to the CD in the optical drive, you may need to change theboot order in the Computer Setup utility.5. At the boot me

Page 61

Test TabThe Test tab allows you to choose various parts of the system to test. You can also choose the typeof test and testing mode.There are three ty

Page 62

The Status tab also shows:●The devices being tested●The test status (running, waiting, passed, or failed) of each device being tested●The overall test

Page 63

Help TabThe Help tab contains a Vision Help section, and a Test Components section. This tab includessearch and index features. You may also review th

Page 64 - Cable Management

7. Click the Diagnostic link.8. Click the Hewlett-Packard Vision Diagnostics link.9. Click the Download button.NOTE: The download includes instruction

Page 65 - Cable Connections

11 Troubleshooting Without DiagnosticsThis chapter provides information on how to identify and correct minor problems, such as diskettedrive, hard dri

Page 66 - Drive Positions

●Boot the computer to the Safe Mode to see if it will boot without all of the drivers loaded. Whenbooting the operating system, use “Last Known Config

Page 67 - Installing Additional Drives

●Wake the computer by pressing any key on the keyboard or pressing the power button. If thesystem remains in suspend mode, shut down the computer by p

Page 68 - 4 SATA3 not used orange

Table 2-1 Computer Setup—Main (continued)1st Drive2nd Drive3rd Drive4th DriveFor each, allows you to adjust or view:●Port Configuration - disable/ena

Page 69 - Removing an Optical Drive

Solving General ProblemsYou may be able to easily resolve the general problems described in this section. If a problempersists and you are unable to r

Page 70 - Removing the Hard Drive

Computer appears locked up and will not turn off when the power button is pressed.Cause SolutionSoftware control of the power switch is not functional

Page 71

Computer date and time display is incorrect.Cause SolutionRTC (real-time clock) battery may need to be replaced.NOTE: Connecting the computer to a liv

Page 72 - Front I/O Assembly

Poor performance is experienced.Cause SolutionToo many applications running. 1. Close unnecessary applications to free up memory.2. Add more memory. S

Page 73

Solving Diskette ProblemsCommon causes and solutions for diskette problems are listed in the following table.NOTE: Some computers do not support inter

Page 74

A problem has occurred with a disk transaction.Cause SolutionThe directory structure is bad, or there is a problem with afile.In Microsoft Windows Vis

Page 75 - Heat Sink

Solving Hard Drive ProblemsHard drive error occurs.Cause SolutionHard disk has bad sectors or has failed. 1. In Microsoft Windows Vista and Windows 7,

Page 76

Computer will not boot from hard drive.Cause SolutionBoot order is not correct. Run the Computer Setup utility and change the bootsequence.Hard drive

Page 77

Solving Media Card Reader ProblemsCAUTION: Do not insert or remove memory cards when the in-use light is flashing. To do so maycause data loss, or it

Page 78 - System Fan

Do not know how to remove a media card correctly.Cause SolutionThe computer’s software is used to safely eject the card. On the Windows desktop, open

Page 79 - Processor

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.WARNING! Setting items on thi

Page 80 - Power Supply

Solving Display ProblemsIf you encounter display problems, see the documentation that came with the monitor and to thecommon causes and solutions list

Page 81 - (continued)

Monitor does not function properly when used with energy saver features.Cause SolutionMonitor without energy saver capabilities is being used withener

Page 82

“No Connection, Check Signal Cable” displays on screen.Cause SolutionComputer is not turned on. Press the power button on the front of the monitor.Mon

Page 83

Solving Audio ProblemsIf the computer has audio features and you encounter audio problems, see the common causes andsolutions listed in the following

Page 84

Sound from headphones is not clear or muffled.Cause SolutionHeadphones are plugged into the rear audio outputconnector. The rear audio output connecto

Page 85 - Type 2 Battery Holder

Solving Printer ProblemsIf you encounter printer problems, see the documentation that came with the printer and to thecommon causes and solutions list

Page 86 - Type 3 Battery Holder

Solving Keyboard and Mouse ProblemsIf you encounter keyboard or mouse problems, see the documentation that came with the equipmentand to the common ca

Page 87 - Preparation for Disassembly

Mouse does not respond to movement or is too slow.Cause SolutionProgram in use has stopped responding to commands. Shut down the computer using the ke

Page 88

Cursor moves too fast or too slow.Cause SolutionCursor speed needs adjustment. Adjust the cursor speed:1. Click Start > Control Panel > Hardware

Page 89

Solving Hardware Installation ProblemsYou may need to reconfigure the computer when you add or remove hardware, such as an additionaldrive or expansio

Page 90

Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-3 Computer Setup—PowerO

Page 91

New device does not work.Cause SolutionYou may need to be logged in as the computer administratorto install or uninstall a device driver.To switch use

Page 92

Solving Network ProblemsSome common causes and solutions for network problems are listed in the following table. Theseguidelines do not discuss the pr

Page 93

Network status link light never flashes.NOTE: The network status light is supposed to flash when there is network activity.Cause SolutionNo active net

Page 94 - Installing SODIMMs

Network controller stopped working when an expansion board was added to the computer.Cause SolutionNetwork controller interrupt is shared with an expa

Page 95

Solving Memory ProblemsIf you encounter memory problems, some common causes and solutions are listed in the followingtable.CAUTION: Power may still be

Page 96 - Hard drive, 160 GB 619967-001

Solving CD-ROM and DVD ProblemsIf you encounter CD-ROM or DVD problems, see the common causes and solutions listed in thefollowing table or to the doc

Page 97

Cannot eject compact disc (tray-load unit).Cause SolutionDisc not properly seated in the drive. If the disc will not eject normally using the eject bu

Page 98

Recording or copying CDs is difficult or impossible.Cause SolutionMedia already has recorded content. When using a CD-R disc, make sure that it is bla

Page 99

Solving USB Flash Drive ProblemsIf you encounter USB flash drive problems, common causes and solutions are listed in the followingtable.USB flash driv

Page 100 - Removing a Hard Drive

Solving Front Panel Component ProblemsIf you encounter problems with devices connected to the front panel, refer to the common causes andsolutions lis

Page 101

Table 2-4 Computer Setup—Boot (continued) CD-ROM GroupBoot PrioritySpecifies boot device priority within CD/DVD drives. HDD Group BootPrioritySpeci

Page 102 - Expansion Cards

Solving Internet Access ProblemsIf you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to thecommon causes a

Page 103

Unable to connect to the Internet.Cause SolutionIP address is not configured properly. Contact your ISP for the correct IP address.Cookies are corrupt

Page 104

Internet takes too long to download Web sites.Cause SolutionModem is not set up properly. Verify that the modem is connected and communicatingproperly

Page 105

Solving Software ProblemsMost software problems occur as a result of the following:●The application was not installed or configured correctly.●There i

Page 106 - Front USB Panel

Contacting Customer SupportFor help and service, contact an authorized reseller or dealer. To locate a reseller or dealer near you,visit http://www.hp

Page 107

12 POST Error MessagesThis appendix lists the error messages and the various audible sequences that you may encounterduring Power-On Self-Test (POST)

Page 108 - Card Reader

Table 12-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended actionHard disk failure is imminent. Please backu

Page 109 - Power Switch/LED Assembly

Table 12-2 Diagnostic Audible Codes (continued)Beep Definition Possible Cause Recommended Action2 short beeps and 1 long beepfollowed by long pauseGr

Page 110

13 Password Security and ResettingCMOSResetting the Password JumperThis computer supports two security password features, which can be established thr

Page 111

8. Plug in the computer and turn on power. Allow the operating system to start. This clears thecurrent passwords and disables the password features.9.

Page 112 - Chassis Fan

© Copyright 2010, 2011 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Windo

Page 113 - System Board

Compaq 100eu SFF Model – Computer Setup (F1)UtilitiesUse Computer Setup (F1) Utility to do the following:●Change factory default settings.●Set the sys

Page 114 - Replacing the Battery

NOTE: You will receive POST error messages after clearing CMOS and rebooting advisingyou that configuration changes have occurred. Use Computer Setup

Page 115

A Connector Pin AssignmentsThis appendix contains the pin assignments for many computer and workstation connectors. Someof these connectors may not be

Page 116 - All-in One (AIO) Chassis

HeadphoneConnector and Icon (1/8” miniphone) Pin Signal1231 (Tip)2 (Ring)3 (Shield)Audio_leftPower_RightGroundLine-in AudioConnector and Icon (1/8” mi

Page 117 - Memory/Optical Drive Cover

MonitorConnector and IconPin Signal Pin Signal1234Red AnalogGreen AnalogBlue AnalogNot used 9101112+5V (fused)GroundNot usedDDC Serial Data5678Groun

Page 118 - Memory Module

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin APin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345PRSNT1+12V+12VGNDJTAG2678910JTAG3J

Page 119

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin BPin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345+12V+12VRSVDGNDSMCLK678910SMDATGND

Page 120 - Optical Drive

B Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switchfeature on the computer permi

Page 121 - Stand 625595-001

Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

Page 122 - Hinge Cover

C SpecificationsMicrotower modelsTable C-1 SpecificationsDesktop DimensionsHeightWidthDepth14.68 in6.49 in14.37 in37.3 cm16.5 cm36.5 cmApproximate We

Page 123 - Rear Cover

Small form factor modelsTable C-2 SpecificationsDesktop DimensionsHeightWidthDepth9.21 in4.41 in10.54 in23.4 cm11.2 cm26.0 cmApproximate Weight9.6 lb

Page 124 - Webcam module

Computer Setup—MainNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-6 Computer Setup—MainOpt

Page 125

All-in One modelsTable C-3 SpecificationsDesktop DimensionsHeightWidthDepth19.06 in12.95 in2.25 in48.4 cm32.9 cm5.7 cmApproximate Weight22.4 lb 10.2

Page 126 - Power Button Board

IndexSymbols/Numerics24-pin power pinassignments 1934-pin power pin assignments 192Aaccess panel, locked 152access panel, MTremoval and replacement 44

Page 127 - Display Board

keyboard cleaning 29keyboard keys 29CD-ROM or DVD problems 175chassis fan, MTspare part number 33, 35chassis fan, SFFremoval and replacement 102spare

Page 128 - Rear Metal Cover

hard drive, MTremoval and replacement 60hard drive, SFFremoval and replacement 90hardware installationproblems 169headphone pin assignments 192heat si

Page 129

power button board, AIOremoval and replacement 116spare partnumber 40, 42, 116power cord set requirementscountry specific 197power supplyfan 30power s

Page 130 - Hard Drive

power switch/LEDassembly 99system board 103softwarebacking up 146problems 183servicing computer 30spare part numbertamper-resistent wrench 30Torx T-15

Page 131

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.WARNING! Setting items on thi

Page 132 - Driver Board

Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-8 Computer Setup—PowerO

Page 133 - Drive Cable Assembly

Table 2-9 Computer Setup—Boot (continued) Floppy GroupBoot PrioritySpecifies boot device priority within removable devices.NOTE: This computer does

Page 134 - Speakers

Compaq 100eu All-in-One Model – Computer Setup (F1)UtilitiesUse Computer Setup (F1) Utility to do the following:●Change factory default settings.●Set

Page 135 - Fan Sink

Computer Setup—MainNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-11 Computer Setup—MainOp

Page 136 - Display Cable

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.WARNING! Setting items on thi

Page 137 - I/O board 623385-001

Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-13 Computer Setup—Power

Page 138

Table 2-14 Computer Setup—Boot (continued) Floppy GroupBoot PrioritySpecifies boot device priority within removable devices.NOTE: This computer does

Page 139

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

Page 140 - WLAN module

3 Serial ATA (SATA) Drive Guidelinesand FeaturesNOTE: HP only supports the use of SATA hard drives on these models of computer. No ParallelATA (PATA)

Page 141

SMART ATA DrivesThe Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP PersonalComputers have built-in drive failure pred

Page 142 - Stand Bracket

4 Identifying the Chassis, Routine Care,and Disassembly PreparationThis chapter provides general service information for the computer. Adherence to th

Page 143 - Display Panel

Chassis DesignationMicrotower, small form factor, and all-in one chassis are available.MicrotowerChassis Designation23

Page 144

Small Form FactorAll-in One24 Chapter 4 Identifying the Chassis, Routine Care, and Disassembly Preparation

Page 145 - Cable Routing

Electrostatic Discharge InformationA sudden discharge of static electricity from your finger or other conductor can destroy static-sensitive devices o

Page 146 - 9 Restore and Recovery

●Keep electrostatic sensitive parts in their containers until they arrive at static-free stations.●Place items on a grounded surface before removing t

Page 147 - System Recovery Options

Recommended Materials and EquipmentMaterials and equipment that are recommended for use in preventing static electricity include:●Antistatic tape●Anti

Page 148

●Do not stack computers on top of each other or place computers so near each other that theyare subject to each other’s re-circulated or preheated air

Page 149 - Recovery Discs

Cleaning the KeyboardFollow all safety precautions in General Cleaning Safety Precautions on page 28 before cleaning thekeyboard.To clean the tops of

Page 151

Power Supply FanThe power supply fan is a variable-speed fan based on the temperature in the power supply.CAUTION: The cooling fan is always on when t

Page 152 - Survey Tab

Hard DrivesHandle hard drives as delicate, precision components, avoiding all physical shock and vibration. Thisapplies to failed drives as well as re

Page 153 - Status Tab

5 Illustrated parts catalogThis chapter provides parts information for all three chassis.Microtower Chassis spare partsComputer major components32 Cha

Page 154 - Errors Tab

Item Description Spare part number(1) Front bezel 622203-001(2) Power supply, 180 W 619959-001(3) Heat sink, AMD class P (includes replacement thermal

Page 155 - Help Tab

Sequential part number listingSpare partnumberDescription537750-001 Mouse, USB537923-001 Keyboard, red, USB, for use in the United States537923-031 Ke

Page 156

Spare partnumberDescription622199-001 Bezel blank622200-001 Hard drive cable with latch, 6.5 inch (165 mm)622202-001 Chassis fan622203-001 Front bezel

Page 157 - Safety and Comfort

Small Form Factor Chassis spare partsComputer major componentsItem Description Spare part number(1) Front bezel 622198-001(2) Access panel 623386-001(

Page 158 - Helpful Hints

Item Description Spare part number(6) Power switch/LED assembly 628801-001(7) SATA cable (8.7 inch; 200 mm) 622196-001(8) SATA power cable 622197-001(

Page 159

Spare partnumberDescription537923-AR1 Keyboard, red, USB, for use with International English537923-BG1 Keyboard, red, USB, for use in Switzerland53792

Page 160 - Solving General Problems

All-in One Chassis spare partsComputer major componentsAll-in One Chassis spare parts39

Page 161

Table of contents1 Installing and Customizing the Software ...

Page 162

Item Description Spare part number(1) Front bezel 623381-001(2) Stand 625595-001(3) Hinge cover 625121-001(4) Display panel (20 in; 508 mm) 623384-001

Page 163

Sequential part number listingSpare partnumberDescription537750-001 Mouse, USB537923-001 Keyboard, red, USB, for use in the United States537923-031 Ke

Page 164 - Solving Diskette Problems

Spare partnumberDescription623382-001 Cover, optical drive/memory623383-001 FFC cable, 11 inch (280 mm)623384-001 Display panel (20 in; 508 mm)623385-

Page 165

6 Removal and Replacement ProceduresMicrotower (MT) ChassisAdherence to the procedures and precautions described in this chapter is essential for prop

Page 166 - Solving Hard Drive Problems

Access PanelDescription Spare part numberAccess panel not sparedThe access panel is secured with one screw.1. Prepare the computer for disassembly (Pr

Page 167

Front BezelDescription Spare part numberFront bezel 622203-001Bezel blank 622199-001The front bezel is held onto the computer with three tabs.1. Prepa

Page 168

MemoryDescription Spare part number2-GB memory module (PC3-10600, 1333-MHz) 626898-0011-GB memory module (PC3-10600, 1333-MHz) 626899-001The computer

Page 169

●The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A isnot equal to the total memory capacity of the DIMMs in

Page 170 - Solving Display Problems

Table 6-1 DIMM Socket LocationsItem Description Socket Color Insertion Order1 XMM3 socket, Channel B Black 12 XMM4 socket, Channel A(populate first)B

Page 171

4. Open both latches of the memory module socket (1), and insert the memory module into thesocket (2).Figure 6-4 Installing a DIMMNOTE: A memory modu

Page 172

SMART ATA Drives ... 21Hard D

Page 173 - Solving Audio Problems

Expansion CardsDescription Spare part numberExpansion cards not sparedThe computer has two PCI Express x1 expansion slots. The expansion slots accommo

Page 174

4. On the rear of the computer, a slot cover lock secures the expansion card brackets in place.Remove the screw (1) from the slot cover lock then slid

Page 175 - Solving Printer Problems

b. If you are removing a standard PCI Express x1 card, hold the card at each end, andcarefully rock it back and forth until the connectors pull free f

Page 176

8. To install a new expansion card, hold the card just above the expansion socket on the systemboard then move the card toward the rear of the chassis

Page 177

12. Reconnect the power cord and any external devices, then turn on the computer.13. Lock any security devices that were disengaged when the access pa

Page 178

Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionP15

Page 179

DrivesDescription Spare part number750-GB hard drive 619964-001640-GB hard drive 619962-001500-GB hard drive 619963-001320-GB hard drive 619961-001160

Page 180

To verify the type, size, and capacity of the storage devices installed in the computer, run ComputerSetup.Installing Additional DrivesWhen installing

Page 181 - Solving Network Problems

System Board Drive ConnectionsRefer to the following illustrations and tables to identify the system board drive connectors.System Board Drive Connect

Page 182

Removing an Optical DriveCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.To remove an optical d

Page 183

Front Bezel ...

Page 184 - Solving Memory Problems

If installing a new optical drive in a previously unused drive bay, first remove the break-away EMFshield from the front of the PC.When inserting an o

Page 185

4. Remove the two screws (1) that secure the hard drive to the chassis, and then remove the harddrive from the computer (2).Figure 6-16 Removing the

Page 186

Front I/O AssemblyDescription Spare part numberFront I/O assembly with 6-in-1 card reader 619960-001The front I/O panel includes three USB connectors,

Page 187

8. Remove the two Torx screws (1) that secure the card reader to the front I/O assembly, and thelift the card reader from the assembly (2).To install

Page 188

Power Switch/LED AssemblyDescription Spare part numberPower switch/LED assembly 622204-001The power switch/LED assembly is secured with a tab and hook

Page 189

8. Press the tab on the top of the power switch (1) to disengage it from the chassis, lift the switchupward to disengage the tab at the bottom of the

Page 190

7. Use the lever to maneuver the square clip on the opposite side on the heat sink (3) free from thetab on the heat sink bracket.8. Lift the heat sink

Page 191

9. If you need to remove the heat sink bracket, remove the four Torx screws (1) that secure thebracket to the system board, and then lift the bracket

Page 192

NOTE: When installing a new heat sink, remove protective plastic cover from thermal pad onbottom of the heat sink.When installing a heat sink, if suff

Page 193 - Solving Software Problems

ProcessorAll processors spare part kits include replacement thermal material.Description Spare part numberAMD Athlon II X2 215 processor (2.7-GHz, 2-M

Page 194 - Contacting Customer Support

Power Switch/LED Assembly ... 99Chassis Fan

Page 195 - 12 POST Error Messages

To install a new processor:1. Place the processor in its socket. Make sure the gold triangle on the processor is aligned withthe triangle on the socke

Page 196

Table 6-4 Power supply cable connections(continued)P3 Hard driveP4 Optical drive1. Prepare the computer for disassembly (Preparation for Disassembly

Page 197

Table 6-5 Country power supply settingsCountry VoltagesettingCountry VoltagesettingAustria 230W Mexico 115WAustralia 230W The Netherlands 230WArgenti

Page 198 - Resetting the Password Jumper

3. Lay the computer on its side with the rear facing toward you.4. Remove the front bezel (Front Bezel on page 45).5. Remove an expansion cards (Expan

Page 199

●When replacing the system board, you must change the chassis serial number in the BIOS.●After installing a new system board, always update the system

Page 200

Type 1 Battery Holder1. Lift the battery out of its holder.2. Slide the replacement battery into position, positive side up.3. The battery holder auto

Page 201 - A Connector Pin Assignments

4. Plug in the computer and turn on power to the computer.5. Reset the date and time, your passwords, and any special system setups, using ComputerSet

Page 202 - 4-Pin Power (for CPU)

7 Removal and Replacement ProceduresSmall Form Factor (SFF) ChassisAdherence to the procedures and precautions described in this chapter is essential

Page 203 - 24-Pin Power

Access PanelDescription Spare part numberAccess panel 623386-001The access panel is held in place with two screws.1. Prepare the computer for disassem

Page 204 - PCI Express

Front BezelDescription Spare part numberFront bezel 622198-001The front bezel is held in place with two tabs.1. Prepare the computer for disassembly (

Page 205

Survey Tab ... 142Test Tab ...

Page 206 - B Power Cord Set Requirements

Cable ManagementAlways follow good cable management practices when working inside the computer.●Keep cables away from major heat sources.●Do not jam c

Page 207 - Country-Specific Requirements

Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.System Board ConnectionsSystem Board Connecto

Page 208 - C Specifications

Memory ModuleDescription Spare part number1-GB memory module (PC2-6400) 626897-001The computer comes with double data rate 3 synchronous dynamic rando

Page 209 - Small form factor models

channel and the remainder is assigned to single channel. If one channel will have more memorythan the other, the larger amount should be assigned to c

Page 210 - All-in One models

Installing SODIMMsCAUTION: You must disconnect the power cord before adding or removing memory modules.Regardless of the power-on state, voltage is al

Page 211

5. Slide the new SODIMM into the socket at approximately a 30° angle (1) then press the SODIMMdown (2) so that the latches lock it in place.Figure 7-5

Page 212

DrivesDescription Spare part numberHard drive, 160 GB 619967-001CAUTION: To prevent loss of work and damage to the computer or drive:If you are insert

Page 213

Table 7-2 System Board Drive ConnectionsNo. System Board Connector Color1 SATA1 dark blue2 SATA2 whiteTable 7-3 PowerAdapter Cable ConnectorsDrive P

Page 214

5. Lift the optical drive cage straight up and out of the chassis.Figure 7-8 Removing the Optical Drive6. Disconnect the power cable and data cable f

Page 215

7. Remove the four screws that hold the drive in the drive cage.Figure 7-10 Removing the Optical Drive Cage Screws8. Lift the drive cage straight up

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