Compaq 4000 User Manual download pdf (Page 62)

5–18 Getting Started

Help & Support

Mouse does not respond to

movement or is too slow.

Mouse connector is not

properly plugged into the

back of the computer.

Shut down your computer

using the keyboard:

1. Press the Ctrl and Esc

keys at the same time (or

press the Windows logo

key) to display the Start

menu.

2. Use the up or down

arrow key to select Turn

Off Computer, and then

press the Enter key.

3. Use the up or down

arrow key to select the

Turn Off option, and

then press the Enter key.

4. After the shutdown is

complete, plug the

mouse connector into the

back of your computer

(or the keyboard) and

restart your computer.

Program in use has stopped

responding to commands.

Shut down your computer

using the keyboard. Refer to

the preceding problem

“Mouse connector is not

properly plugged into the

back of the computer” for

details about shutting down

using the keyboard.

Keyboard and Scroll Mouse (Continued)

Symptom Problem Solution

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