Compaq PRESARIO 6000 User Manual

bGetting StartedCompaq Presario6000 Series ComputerThis guide helps you get acquainted with the features of your computer and provides solutions to pr

2–4 Getting StartedUsing the ComputerSupport for Disc TypesYou can use several different types of optical discs with your CD or DVD drives. The type o

Getting Started 2–5Using the ComputerCD-R Data Yes(only once)Yes Requires CD-ROM, DVD-ROM, CD-RW, or DVD+R/RW hardwareVaries per modelMP3 Music Yes(on

2–6 Getting StartedUsing the ComputerInserting and Removing a CD or DVD DiscTo insert or remove a CD or DVD disc, follow the procedures below.✎Your co

Getting Started 2–7Using the ComputerListening to MusicYou can listen to music using any CD-ROM, CD-RW, DVD-ROM, or DVD+R/RW drive.To Listen to Music1

2–8 Getting StartedUsing the Computer5. Make adjustments to the device and speaker volume levels.6. Click Apply, then OK.Playing a MovieYou can play a

Getting Started 2–9Using the Computer2. Wait for the DVD to start playing automatically. If it does not, follow these steps.a. Click the Start button

2–10 Getting StartedUsing the ComputerMaintaining the CD or DVD DriveKeep the following guidelines in mind when maintaining and cleaning your CD or DV

Getting Started 2–11Using the ComputerUsing the MouseYour computer includes either a Scroll Mouse or an Optical Mouse.If you wish, you can switch the

2–12 Getting StartedUsing the Computer4. Click Mouse.5. Check “Switch primary and secondary buttons” on the Buttons tab.6. Click OK to apply the chang

Getting Started 2–13Using the Computer Some wood grains and grooved surfaces may also cause tracking problems. If your mouse does not function prope

© 2002 Compaq Computer Corporation.Compaq, the Compaq logo, Armada, Deskpro, Evo, and iPAQ are trademarks of Compaq Computer Corporation in the U.S. a

2–14 Getting StartedUsing the ComputerUsing the Internet ButtonsThe Internet Buttons make accessing your favorite Web sites, services, and application

Getting Started 2–15Using the ComputerInternet Buttons1 Instant Internet Provides your daily starting point to the Internet. It connects you to a cust

2–16 Getting StartedUsing the ComputerCustomizing the Internet ButtonsAll Internet Buttons can be reprogrammed to open any software application or dat

Getting Started 3–13Using the InternetThe Internet is a global, interlinked network of computers that allows you to connect your computer with others

3–2 Getting StartedUsing the InternetWhat Is a Hyperlink?Imagine you’re reading a newspaper. On page 1, you may read something like “For more details,

Getting Started 3–3Using the InternetTo Set Up Microsoft Outlook Express Email1. Press the Email ƒ button on the keyboard.✎If the Internet Connection

3–4 Getting StartedUsing the InternetTo Read Your Email MessagesYour ISP receives email messages for you automatically, even when your computer is shu

Getting Started 3–5Using the InternetTo Restrict Internet Content1. On the Windows desktop, click Start, then click Control Panel.2. In the Control Pa

Getting Started 4–14Maintaining the ComputerRoutine and preventive maintenance for the computer is important. A few basic procedures will help keep th

Getting Started iiiContents1 Getting Information and UpdatesWarranty and Support Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4–2 Getting StartedMaintaining the ComputerPreventive MaintenancePreventive maintenance is essential for keeping your computer in good working conditi

Getting Started 4–3Maintaining the Computer6. On the General tab, click Disk Cleanup.7. Click the types of files you want to delete.8. Click OK.Emptyi

4–4 Getting StartedMaintaining the ComputerTo Empty the Recycle Bin1. Double click the Recycle Bin icon on your Windows desktop.2. On the File menu, c

Getting Started 4–5Maintaining the Computer7. Select the disk check options you want to use.8. Click Start to begin scanning.Defragmenting the DriveYo

4–6 Getting StartedMaintaining the ComputerSystem RecoveryIf you have trouble running programs or accessing data, some files on your hard drive may ha

Getting Started 4–7Maintaining the Computer2. Insert the Compaq System Recovery CD #1.3. Follow the instructions included with the CDs.Virus Protectio

Getting Started 5–15Finding Help & SupportThis chapter provides information for identifying and solving common problems that may occur with your c

5–2 Getting StartedFinding Help & SupportOnline Service and SupportFor rapid access to accurate service and support solutions, go to compaq.com/co

Getting Started 5–3Finding Help & SupportPreparing to Ship the ComputerIf you have to ship the computer to Compaq for service, follow these guidel

Getting Started ivContents4 Maintaining the ComputerRoutine Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5–4 Getting StartedFinding Help & SupportAudioSymptom Problem SolutionNo sound. Speaker cables are not properly connected.Turn off your computer u

Getting Started 5–5Finding Help & SupportCD-ROM, CD-RW, DVD-ROM, or DVD+R/RW DriveSymptom Problem SolutionCD-ROM, CD-RW, DVD-ROM, or DVD+R/RW driv

5–6 Getting StartedFinding Help & SupportRecording audio CDs is difficult or impossible.Wrong disc type or poor quality disc.Verify that you are u

Getting Started 5–7Finding Help & SupportDiskette drive light stays on. Diskette has been improperly inserted.Remove the diskette and reinsert it:

5–8 Getting StartedFinding Help & SupportDiskette drive cannot save information to the diskette.Diskette is not formatted. To format the diskette:

Getting Started 5–9Finding Help & SupportDiskette drive cannot read a diskette.Diskette drive has failed. Press the Help G button on the keyboard

5–10 Getting StartedFinding Help & SupportDisplay (Monitor)Symptom Problem Solution✎If you encounter display problems, refer to the documentation

Getting Started 5–11Finding Help & SupportHard DriveSymptom Problem SolutionComputer seems to be locked up.Program in use has stopped responding t

5–12 Getting StartedFinding Help & SupportHardware InstallationSymptom Problem SolutionA new device is not recognized as part of the system.Device

Getting Started 5–13Finding Help & SupportInternet AccessSymptom Problem SolutionCannot connect to the Internet.Internet Service Provider (ISP) ac

Getting Started 1–11Getting Information and UpdatesInformation about your computer is available in the printed documents that came with your computer

5–14 Getting StartedFinding Help & SupportCannot automatically launch Internet programs.You must log in to your ISP before some programs will star

Getting Started 5–15Finding Help & SupportKeyboard and Scroll MouseSymptom Problem SolutionKeyboard commands and typing are not recognized by the

5–16 Getting StartedFinding Help & SupportMouse does not respond to movement or is too slow.Mouse connector is not properly plugged into the back

Getting Started 5–17Finding Help & SupportMemorySymptom Problem SolutionInsufficient memory message is displayed.All memory in the computer is bei

5–18 Getting StartedFinding Help & SupportPowerSymptom Problem SolutionComputer will not turn on. Line voltage selection switch is not in the prop

Getting Started 5–19Finding Help & Support“Illegal Operation has Occurred” error message is displayed.Software being used is not Microsoft-certifi

5–20 Getting StartedFinding Help & SupportComputer powered off automatically.The unit temperature was exceeded. The fan may be blocked.1. Unit is

Getting Started 6–16Upgrading the ComputerYou can replace or upgrade several components in your computer. This chapter describes procedures for access

6–2 Getting StartedUpgrading the Computer3. Disconnect the power cord from the electrical outlet 1 and then from the computer 2.Disconnecting the Powe

Getting Started 6–3Upgrading the Computer6. Remove the access panel by loosening the screw 1 that secures the access panel to the computer chassis. S

1–2 Getting StartedGetting Information and UpdatesWarranty and Support GuideThe Warranty and Support Guide describes the Compaq commitment to repair o

6–4 Getting StartedUpgrading the Computer7. Remove the front bezel by gently prying the top section 1 of the bezel away from the chassis. On the insid

Getting Started 6–5Upgrading the ComputerÄCAUTION: Make sure you back up your personal files on the hard drive to an external storage device, such as

6–6 Getting StartedUpgrading the ComputerRemoving A Drive1. Locate the drive you want to remove. See “Locating Drive Positions” on page 6–5 for detail

Getting Started 6–7Upgrading the ComputerDisconnecting the Diskette Drive CablesDisconnecting the Hard Drive Cables

6–8 Getting StartedUpgrading the Computer4. A latch drive bracket with release tabs 1 secures the drives in their respective positions. Lift the relea

Getting Started 6–9Upgrading the Computer2. Slide the drive into the drive bay 1, making sure to align the guide screws with the guide slots, until it

6–10 Getting StartedUpgrading the Computer3. Reconnect the power and data cables to your drive as indicated in the following illustrations.Reconnectin

Getting Started 6–11Upgrading the ComputerReconnecting the Hard Drive Cables4. Complete the procedure described in “Reassembling the Computer” on page

6–12 Getting StartedUpgrading the ComputerRemoving a Memory ModuleÄCAUTION: When handling a memory module, be careful not to touch any of the contacts

Getting Started 6–13Upgrading the Computer3. Open both latches of the memory module socket 1 found at each end of the memory module. Lift the memory m

Getting Started 2–12Using the ComputerThe operation of your computer is controlled by two kinds of software: Software applications, such as Microsoft

6–14 Getting StartedUpgrading the Computer1. Open both latches of the memory module socket 1.Opening the Latches on the Memory Module SocketIf you are

Getting Started 6–15Upgrading the Computer2. The memory module can be installed in only one way. Match the notch on the module 1 with the tab on the m

6–16 Getting StartedUpgrading the ComputerRemoving or Installing an Expansion CardAn expansion card is a circuit board that fits into a computer expan

Getting Started 6–17Upgrading the Computer3. Inside the computer, locate the expansion slots on the system board.4. If you are removing an expansion c

6–18 Getting StartedUpgrading the Computer6. If you are replacing or adding a new expansion card, align the edge of the expansion card with the slot o

Getting Started 6–19Upgrading the Computer8. Replace the expansion cover bracket 1 and screw 2.Replacing the Expansion Bracket Cover9. Complete the pr

6–20 Getting StartedUpgrading the ComputerReassembling the Computer1. Position the chassis in the upright position. At an angle, align the top of the

Getting Started 6–21Upgrading the Computer2. Place the side access panel in the proper position on the chassis and slide it into place 1. Ensure that

6–22 Getting StartedUpgrading the Computer3. Reconnect the power cable 2 to the computer and plug the cable into an electrical outlet 1.Reconnecting t

Getting Started Index–1IndexAaccess panelremoving 6–3replacing 6–21adding drive 6–8adjusting volume 2–7application key 2–14arrow keys 2–14audio troubl

2–2 Getting StartedUsing the Computer To insert a diskette, hold it with the label facing up and the arrow on the diskette pointing toward the drive;

Index–2 Getting StartedIndexsetting up 3–3using 3–2entertainment button 2–16expansion card 6–16expansion slots 6–17Ffloppy diskSee diskettefloppy driv

Getting Started Index–3Indexremoving 6–12Micosoft System Restore 4–6monitor troubleshooting 5–10mouseautoscrolling 2–12buttons 2–11clicking 2–11double

Index–4 Getting StartedIndexscroll mouse 5–15Uupgrading 6–1Vvirus protection 4–7WWarranty and Support Guide 1–2warranty information 1–2, 5–2Web browse

Getting Started 2–3Using the Computer3. Click the hard disk drive you are checking.4. Notice the amount of free space listed in the Details area and m