Compaq 1500 manuals

Compaq 1500 Troubleshooting Guide (217 pages)

Brand: Compaq | Category: Laptops | Size: 1.05 MB |

English

Table of contents

Maintenance and Service Guide

1

Technician Notes

2

Laser Safety

3

CDRH Regulations

3

Battery Notice

4

Serial Number

4

Contents

6

Chapter 7

8

Chapter 8

9

Chapter 9

9

Contents ix

10

Computer Product Description

11

1.2 Standard Features

12

1.2.1 Software Fulfillment

13

1.3 Options

14

1.3.4 External Keyboards and

15

Pointing Devices

15

1.3.5 External Monitors

15

1.4.2 Right Side Components

17

1.4.3 Rear Components

18

1.4.4 Bottom Components

19

1.4.5 Status Panel Lights

20

Description

21

2.3.2 Rear Components

26

Troubleshooting

28

3.1 Preliminary Steps

29

Troubleshooting 3-3

30

3.4 POST Error Messages

31

Table 3-1

32

Warning Messages

32

Table 3-2

33

Fatal Error Messages

33

Table 3-3

33

Fatal Error Beep Codes

33

3.5 Compaq Utilities

34

3-8 Troubleshooting

35

Computer Checkup

36

3-10 Troubleshooting

37

3.6 Diagnostic Error Codes

38

3-12 Troubleshooting

39

Troubleshooting 3-13

40

Table 3-11

41

Video Test Error Codes

41

Table 3-12

42

Audio Test Error Codes

42

Table 3-13

43

Table 3-14

43

CD-ROM Test Error Codes

43

3.7.1 Solving Minor Problems

44

Table 3-16

45

Troubleshooting 3-19

46

Table 3-17

47

Solving Hard Drive Problems

48

Solving CD-ROM Drive Problems

48

Table 3-20

49

Table 3-21

49

Table 3-22

50

Table 3-23

50

Solving Memory Problems

51

Solving PC Card Problems

52

Table 3-25 Continued

53

Solving Power Problems

54

Solving Printer Problems

55

Solving Screen Problems

55

Table 3-28

56

Table 3-29

57

Troubleshooting 3-31

58

3-32 Troubleshooting

59

Solving Network Problems

60

3-34 Troubleshooting

61

4.1 System Unit

63

4.2 Mass Storage Devices

65

4.3 Cables and Power Cords

67

4.5 Options

71

4.6 Miscellaneous Parts

73

4.8 Shipping Boxes

75

4.9 Documentation

75

5.1 System Unit

77

Removal and Replacement

79

Preliminaries

79

Equipment

80

Removing Batteries

80

Preventing Damage to Drives

81

Grounding Methods

81

Grounding Workstations

82

Grounding Equipment

82

6.2 Service Considerations

84

6.3 Serial Number

84

Procedures

85

7.3 Design Overview

87

7.3.3 Video system

88

7.4.2 Undocking the Computer

89

7.4.3 Battery Pack

90

To install the battery pack:

91

7.4.4 DualBay Devices

92

7.4.5 PCMCIA

93

7.5 Modem

94

7.6 CD-ROM Drive

95

3. Remove the CD-ROM drive

96

7.7 Keyboard

97

7.8 Memory Board

100

7.9 Hard Drive

103

7.10 Lithium Real Time Clock

105

8. Remove the RTC battery

106

Cover and Microphone

107

5. Remove the microphone

109

7.12.1 Clutch Covers

110

7.12.2 Display Assembly

111

7.12.3 Clutches

112

5. Remove the display bezel

113

7. Remove the display clutch

115

7.12.4 Display latches

116

7.13 Top Cover Assembly

118

7.13.1 Power Button

120

7.13.2 Suspend Button

121

7.14 LED Status Panel

124

7.16 DC-DC Converter

127

7.17 Fan

131

Figure 7-42. Removing the Fan

132

7.18 I/O Fixture Connector

133

7.19 System Board

135

7.20 AC Power

137

7.21 External Computer

138

Components

138

7.21.2 Computer Feet

138

Upgrade Procedures for the

139

Convenience Base

139

Ethernet Network Module

140

5. Remove the 10BaseT module

144

Specifications

148

9.1 Computer

149

9.2 Displays

150

9.3 Hard Drives

151

9.4 Diskette Drive

152

9.5 CD-ROM Drive

153

9.6 Battery Packs

154

9.7 Convenience Base

155

9.8 External Power Supplies

156

Table 9-11

157

External Battery Charger

157

9.9 System Interrupts

158

9.10 System DMA

158

9.11 System I/O Address

159

Table 9-17 Continued

160

9.12 System Memory Map

161

Table A-7

164

Parallel

164

Table A-8

164

Table A-9

165

Expansion Connector

165

Table A-9 Continued

166

Table A-10

168

Speaker Connector

168

Power Cord Set Requirements

169

Country-Specific Requirements

170

Modem Commands

171

Table C-1 Continued

172

Command Description

172

Table C-2

175

AT Commands

175

Table C-2 Continued

176

Table C-3

178

Fax Commands

178

Table C-3 Continued

179

Table C-4

181

Dial Modifiers

181

1.1 Models and Features

184

1.2 Features

185

1.3 Software Fulfillment

186

Universal Serial Bus

187

Battery Spacer Door

187

Illustrated Parts for the

188

Computer

188

Table 4-1

189

System Unit

189

Table 4-2

190

Mass Storage Devices

190

Table 4-3

191

Cables and Power Cords

191

Table 4-4

192

Standard and Optional Boards

192

Table 4-5

193

Table 4-6

194

Miscellaneous Parts

194

Table 4-7

195

Accessories

195

Option Spares

196

9.0 Specifications

197

Physical Configuration

198

Random < 150 ms

199

Table 9-3

200

12.1-inch TFT, SVGA Display

200

Appendix C

201

Continued

201

Continued

205

Index I-1

214

I-2 Index

215

Index I-3

216

I-4 Index

217

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