Compaq Compaq Presario,Presario 925 Technical Information

Compaq Presario CQ62 Notebook PCHP G62 Notebook PCMaintenance and Service GuideDocument Part Number: 602633-001January 2010This guide is a troublesho

1–2 Maintenance and Service GuideProduct descriptionPentium Arrandale P6100 Processor (3M cache, 2.0 GHz)X X X XIntel Penryn T4500 Processor (3M cache

5–2 Maintenance and Service GuideSetup UtilityNavigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not suppor

Setup UtilityMaintenance and Service Guide 5–3Exiting Setup Utility You can exit Setup Utility with or without saving changes. To exit Setup Utility

5–4 Maintenance and Service GuideSetup UtilitySystem Configuration menu Select To do this Language Support Change Setup Utility language.Button Soun

Maintenance and Service Guide 6–16SpecificationsComputer specifications Metric U.S.DimensionsWidth 37.4 cm 14.7 in Depth 24.7 cm 9.7 inHeight (fro

6–2 Maintenance and Service GuideSpecifications39.6-cm (15.6-in) HD display specificationsMetric U.S. Dimensions Height 21.0 cm 8.27 inWidth 35.9 c

SpecificationsMaintenance and Service Guide 6–3Hard drive specifications750 GB* 500 GB* 320 GB* 250 GB* 160 GB*Dimensions Height 9.5 mm 9.5 mm 9.5 m

6–4 Maintenance and Service GuideSpecificationsDVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specificationsApplicable disc Re

SpecificationsMaintenance and Service Guide 6–5Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specificationsApplicable disc Read

6–6 Maintenance and Service GuideSpecificationsSystem interrupt specificationsHardware IRQ System function IRQ0 System TimerIRQ1 Standard 101/102-Key

SpecificationsMaintenance and Service Guide 6–70x000000B4-0x000000B5 Programmable interrupt controller0x000000B8-0x000000B9 Programmable interrupt con

Product descriptionMaintenance and Service Guide 1–3Switchable Discrete Graphics ATi Robson XT (ATI Mobility Radeon™ HD6370) with 512MB of dedicated

6–8 Maintenance and Service GuideSpecificationsSystem memory map specifications0x000003B0-0x000003BB Intel Graphics Media Accelerator HD0x000003C0-0x0

SpecificationsMaintenance and Service Guide 6–90xFED45000-0xFED8FFFF Motherboard resources0xFEE00000-0xFEEFFFFF Motherboard resources0x54400000-0x5440

6–10 Maintenance and Service GuideSpecifications

Maintenance and Service Guide 7–17Backup and recoveryRecovery after a system failure is as complete as your most current backup. HP recommends creatin

7–2 Maintenance and Service GuideBackup and recovery Number each disc before inserting it into the optical drive. If necessary, exit the program bef

Backup and recoveryMaintenance and Service Guide 7–3Using system restore pointsWhen backing up your system, you are creating a system restore point. A

7–4 Maintenance and Service GuideBackup and recoveryPerforming a recovery✎You can recover only files that you have previously backed up. HP recommends

Maintenance and Service Guide 8–18Connector pin assignmentsAudio-in (microphone)Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out

8–2 Maintenance and Service GuideConnector pin assignmentsExternal monitorPin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5

Connector pin assignmentsMaintenance and Service Guide 8–3HDMIPin Signal 1 Transition minimized differential signal (TDMS) data 2+ 2 Transition mini

1–4 Maintenance and Service GuideProduct descriptionAudio High-definition audio supports Microsoft® premium requirements with Presario/HP Altec Lansin

8–4 Maintenance and Service GuideConnector pin assignmentsRJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6 UnusedRJ-45 (network)Pin S

Connector pin assignmentsMaintenance and Service Guide 8–5Universal Serial BusPin Signal 1 +5 VDC 2 Data -3 Data + 4 Ground

8–6 Maintenance and Service GuideConnector pin assignments

Maintenance and Service Guide 9–19Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage

9–2 Maintenance and Service GuidePower cord set requirementsRequirements for specific countries and regionsCountry/region Accredited agency Applicabl

Maintenance and Service Guide 10–110RecyclingBattery When a battery has reached the end of its useful life, do not dispose of the battery in general h

10–2 Maintenance and Service GuideRecyclingPerform the following steps to disassemble the display assembly:1. Remove all screw covers 1 and screws 2

RecyclingMaintenance and Service Guide 10–34. Remove the two screws 1 that secure each hinge to the display enclosure and lift up to remove the displ

10–4 Maintenance and Service GuideRecycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display pane

RecyclingMaintenance and Service Guide 10–515. Turn the display panel upside down.16. Remove the backlight frame from the display panel.ÅWARNING: The

Product descriptionMaintenance and Service Guide 1–5Power requirements65-W AC adapter with localized cable plug supportX X90-W AC adapter with localiz

10–6 Maintenance and Service GuideRecycling18. Disconnect the display cable 1 from the LCD panel.19. Remove the screws 2 that secure the LCD panel to

1–6 Maintenance and Service GuideProduct description

Maintenance and Service Guide 2–12External component identificationTop componentsTouchPadItem Component Function 1 TouchPad light Off—Touchpad is on.A

2–2 Maintenance and Service GuideExternal component identificationLights✎Your computer might look slightly different from the illustration in this sec

External component identificationMaintenance and Service Guide 2–3ButtonsItem Component Description 1 Speakers grill Two integrated speakers produce s

2–4 Maintenance and Service GuideExternal component identificationKeys✎Your computer might look slightly different from the illustration in this secti

External component identificationMaintenance and Service Guide 2–5Left-side components✎Your computer might look slightly different from the illustrati

2–6 Maintenance and Service GuideExternal component identificationRight-side components✎Your computer might look slightly different from the illustrat

External component identificationMaintenance and Service Guide 2–7Bottom componentsItem Component Function 1 Battery bay Holds the battery.2 Vents (

2–8 Maintenance and Service GuideExternal component identificationDisplay componentsItem Component Description 1Internal microphone Records sound2Webc

External component identificationMaintenance and Service Guide 2–9Wireless antennasThe computer model has at least 2 antennas that send and receive si

2–10 Maintenance and Service GuideExternal component identificationAdditional hardware componentsItem Component Description 1Power cord* Connects an A

Maintenance and Service Guide 3–13Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial numbe

3–2 Maintenance and Service GuideIllustrated parts catalogComputer major components

Illustrated parts catalogMaintenance and Service Guide 3–3Item Description Spare part number1 39.6-cm (15.6-in) High Definition (HD), light-emitting d

3–4 Maintenance and Service GuideIllustrated parts catalogSaudi Arabia 595199-171Spain 595199-071Switzerland 595199-BG1Taiwan 595199-AB1Thailand

Illustrated parts catalogMaintenance and Service Guide 3–5HD5470/512 MB discrete system board with HDMI card reader (for model 1.2 only) 615580-001HD5

© Copyright 2010 Hewlett-Packard Development Company, L.P. ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a t

3–6 Maintenance and Service GuideIllustrated parts catalogIntel Penryn T4300 Processor (3M cache, 2.1 GHz) (for model 1.1 only) 572929-001Intel Penryn

Illustrated parts catalogMaintenance and Service Guide 3–7Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Afghanistan, Albania, Algeria, And

3–8 Maintenance and Service GuideIllustrated parts catalogBroadcom 4312G 802.11 b/g WiFi adapter for use in Afghanistan, Albania, Algeria, Andorra, An

Illustrated parts catalogMaintenance and Service Guide 3–96-cell Li-lon, 2.55 Ah, 55 Wh 593554-00117 Power connector (includes cable) 602743-00118 USB

3–10 Maintenance and Service GuideIllustrated parts catalogDisplay assembly components

Item Description Spare part number1 Display bezelPresario CQ62 with webcam and microphone modules 595190-001Presario CQ62 with microphone module only

3–12 Maintenance and Service GuideIllustrated parts catalogPlastics KitItem Description Spare part number Plastics Kit: 595200-0011 Hard drive cove

Illustrated parts catalogMaintenance and Service Guide 3–13Mass storage devicesItem Description Spare part number 1 Hard drive (includes connector a

3–14 Maintenance and Service GuideIllustrated parts catalogMiscellaneous partsDescription Spare part number AC adapter:65-W AC adapter 613152-00190-W

Illustrated parts catalogMaintenance and Service Guide 3–15Sequential part number listingSpare part number Description number 490371-001 Power cord fo

Safety warning noticeÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly o

3–16 Maintenance and Service GuideIllustrated parts catalog580101-002 Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Afghanistan, Albania,

Illustrated parts catalogMaintenance and Service Guide 3–17593530-001 Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania, A

3–18 Maintenance and Service GuideIllustrated parts catalog595193-001 Display bezel for use with HP G62 with webcam and microphone modules595194-001 D

Illustrated parts catalogMaintenance and Service Guide 3–19595206-001 Top cover (includes TouchPad board) for use in biscotti computer models595207-00

3–20 Maintenance and Service GuideIllustrated parts catalog605139-001 GL40 UMA system board (for models 1.1 and 1.2 only)605140-001 HD5470/512 MB disc

Illustrated parts catalogMaintenance and Service Guide 3–21615589-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with

3–22 Maintenance and Service GuideIllustrated parts catalog625825-001 Intel Core i5-580M Processor (3M cache, 2.66-3.33 GHz, SC turbo up to 2.53 GHz)

Maintenance and Service Guide 4–14Removal and replacement proceduresPreliminary replacement requirements Tools required Use the following tools to com

4–2 Maintenance and Service GuideRemoval and replacement proceduresDrive handlingÄCAUTION: Drives are fragile components that must be handled with car

Removal and replacement proceduresMaintenance and Service Guide 4–3The following table shows how humidity affects the electrostatic voltage levels gen

Maintenance and Service Guide ivContents1 Product description2 External component identificationTop components. . . . . . . . . . . . . . . . . . . .

4–4 Maintenance and Service GuideRemoval and replacement proceduresEquipment guidelinesGrounding equipment must include either a wrist strap or a foot

Removal and replacement proceduresMaintenance and Service Guide 4–5Component replacement proceduresThis chapter provides removal and replacement proce

4–6 Maintenance and Service GuideRemoval and replacement proceduresComputer feetThe computer feet are adhesive-backed rubber pads. The feet are includ

Removal and replacement proceduresMaintenance and Service Guide 4–7BatteryDescription Spare part number 6 cell, 2.20-Ah, 47-Wh battery 593553-0016-ce

4–8 Maintenance and Service GuideRemoval and replacement proceduresHard drive✎The hard drive spare part kit includes a hard drive bracket and hard dri

Removal and replacement proceduresMaintenance and Service Guide 4–93. Remove the three Phillips PM2.5×5.0 screws 1 that secure the hard drive to the c

4–10 Maintenance and Service GuideRemoval and replacement proceduresMemory moduleDescription Spare part number Memory module, 1 GB, 1066 MHz DDR3 598

Removal and replacement proceduresMaintenance and Service Guide 4–113. Spread the retaining tabs 1 away from the memory module. (The edge of the modul

4–12 Maintenance and Service GuideRemoval and replacement proceduresWireless moduleDescription Spare part number Atheros AR9285 802.11 a/b/g/n 2x2 Wi

Removal and replacement proceduresMaintenance and Service Guide 4–13Remove the wireless module: ÄCAUTION: To prevent an unresponsive system, replace t

v Maintenance and Service GuideContentsSpeakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4–14 Maintenance and Service GuideRemoval and replacement proceduresOptical drive✎The optical drive spare part kit includes an optical drive bezel and

Removal and replacement proceduresMaintenance and Service Guide 4–15

4–16 Maintenance and Service GuideRemoval and replacement procedures4. To replace the optical drive bracket, position the optical drive with the rear

Removal and replacement proceduresMaintenance and Service Guide 4–17KeyboardDescription Spare part number For use in Adriatics 595199-BA1For use in B

4–18 Maintenance and Service GuideRemoval and replacement proceduresRemove the keyboard: 1. Turn the computer upside down, with the front toward you.2

Removal and replacement proceduresMaintenance and Service Guide 4–197. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

4–20 Maintenance and Service GuideRemoval and replacement proceduresTop coverDescription Spare part number For use with biscotti computer models 59520

Removal and replacement proceduresMaintenance and Service Guide 4–215. Remove the Phillips PM2.5×6.0 screw that secures the switch cover to the comput

4–22 Maintenance and Service GuideRemoval and replacement procedures7. Lift the rear edge of the top cover 1 until the top cover disengages from the b

Removal and replacement proceduresMaintenance and Service Guide 4–23Power button boardDescription Spare part numberPower button board 595204-001Before

ContentsMaintenance and Service Guide viRJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4–24 Maintenance and Service GuideRemoval and replacement proceduresTouchpad button boardDescription Spare part numberTouchpad button board 595203-001

Removal and replacement proceduresMaintenance and Service Guide 4–25SpeakersDescription Spare part numberSpeaker assembly (includes cable) 602744-001B

4–26 Maintenance and Service GuideRemoval and replacement proceduresDisplay assemblyDescription Spare part number 39.6-cm (15.6-in) High Definition (

Removal and replacement proceduresMaintenance and Service Guide 4–27Remove the display assembly: 1. Disconnect the display panel cable 1 and the micro

4–28 Maintenance and Service GuideRemoval and replacement proceduresÄCAUTION: Support the display assembly when removing the following screws. Failure

Removal and replacement proceduresMaintenance and Service Guide 4–296. To replace the display bezel or any of the display assembly internal components

4–30 Maintenance and Service GuideRemoval and replacement procedures7. To remove the Display Bezel, flex the inside edges of the bezel at the top and

Removal and replacement proceduresMaintenance and Service Guide 4–3111. To replace the display hinge covers, remove the two Phillips PM2.5×6.0 screws

4–32 Maintenance and Service GuideRemoval and replacement procedures15. To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screw

Removal and replacement proceduresMaintenance and Service Guide 4–33USB boardDescription Spare part numberUSB board 595205-001Before removing the USB

vii Maintenance and Service GuideContents

4–34 Maintenance and Service GuideRemoval and replacement proceduresPower connectorDescription Spare part numberPower connector (includes cable) 60274

Removal and replacement proceduresMaintenance and Service Guide 4–35Bluetooth moduleDescription Spare part numberBluetooth module 537921-001Bluetooth

4–36 Maintenance and Service GuideRemoval and replacement proceduresModemDescription Spare part number All countries and regions except for Australia

Removal and replacement proceduresMaintenance and Service Guide 4–37System board ✎The system board spare part kit includes UMA or discrete graphics su

4–38 Maintenance and Service GuideRemoval and replacement procedures10. Remove the optical drive (see “Optical drive” on page 4-14).11. Remove the key

Removal and replacement proceduresMaintenance and Service Guide 4–39Remove the system board: 1. Disconnect the RJ-11 cable 1 from its mounting clip in

4–40 Maintenance and Service GuideRemoval and replacement proceduresRTC batteryDescription Spare part number RTC battery 602745-001Before removing th

Removal and replacement proceduresMaintenance and Service Guide 4–41Fan/heat sink assemblyDescription Spare part number Fan/heat sink assembly (inclu

4–42 Maintenance and Service GuideRemoval and replacement proceduresRemove the fan/heat sink assembly: ✎Due to the adhesive quality of the thermal mat

Removal and replacement proceduresMaintenance and Service Guide 4–433. Loosen the four Phillips spring-loaded captive screws 1 that secure the fan/hea

Maintenance and Service Guide 1–11Product descriptionCategory DescriptionPresario CQ62 Intel UMAPresario CQ62 Intel DiscreteHP G62 UMAHP G62 Discret

4–44 Maintenance and Service GuideRemoval and replacement procedures✎Steps 5 through 8 apply only to computer models equipped with graphics subsystems

Removal and replacement proceduresMaintenance and Service Guide 4–45The following illustration shows the replacement thermal material locations for co

4–46 Maintenance and Service GuideRemoval and replacement proceduresThe following illustration shows the replacement thermal material locations for co

Removal and replacement proceduresMaintenance and Service Guide 4–47Processor ✎The processor spare part kit includes replacement thermal material.Desc

4–48 Maintenance and Service GuideRemoval and replacement procedures3. Disconnect the power from the computer by first disconnecting the power cord fr

Removal and replacement proceduresMaintenance and Service Guide 4–49Remove the processor: 1. Use a flat-bladed screwdriver to turn the processor locki

4–50 Maintenance and Service GuideRemoval and replacement proceduresRJ-11 connectorDescription Spare part number RJ-11 connector included in Cable Ki

Removal and replacement proceduresMaintenance and Service Guide 4–51Remove the RJ-11 connector1. Remove the cable from the clips 1, and then lift the

4–52 Maintenance and Service GuideRemoval and replacement procedures

Maintenance and Service Guide 5–15Setup UtilityStarting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be us