Compaq Presario EZ Series User Manual

Welcome 1-3`CAUTION: To prevent damage to the computer from electrostatic discharge, you must become static-free before removing the cover. To become

Government Approvals 7-7U.K. BABT Users Notice (SupraExpress 56i Pro Global Modem - Desktop Products Only)The modem is intended for only use in the C

7-8 Government Approvals Any other usage will invalidate the approval of the apparatus, if as a result, it then ceases to conform to the standards aga

Government Approvals 7-9Benutzerhinweise für besondere Bestimmungen in ÖsterreichHinweis für die Benutzung in osterreichSofern Sie das SupraExpress 5

7-10 Government Approvals Speciale gebruiksinstructies voor NederlandAansluitfactor1. Het modem is geschikt voor aansluiting op het openbare geschakel

Government Approvals 7-11New Zealand Modem StatementsThe grant of a Telepermit for any item of terminal equipment indicates only that Telecom has acc

7-12 Government Approvals The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing (S0 set between

Government Approvals 7-13`CAUTION: Do not dispose of batteries with general household waste. To dispose of them or recycle them, use the public colle

7-14 Government Approvals Energy ComplianceAgency labels are on the computer. ,Energy Star ComplianceCompaq Internet PC products marked with the Energ

Glossary Glossary-1GlossaryAmerican National Standards Institute (ANSI)A private, nonprofit organization that facilitates the development of national

Glossary-2 GlossaryBIOSSee Basic Input Output System.bitA unit of measurement used to describe the smallest possible piece of computer information, re

1-4 Welcome Help!Compaq provides you with several resources to help you learn about your Internet PC. GlossaryComputer terms that may be unfamiliar to

Glossary Glossary-3Channel Bar A feature of the Microsoft Windows 98 active desktop that provides single-click access to featured Web sites.chipA tin

Glossary-4 GlossarydesktopSee Windows desktop.desktop computerA personal computer designed to be set up on a desk, as opposed to an easily-transportab

Glossary Glossary-5discSee compact disc. diskette A storage device made of flexible plastic film coated with iron oxide cased in a hard plastic shell

Glossary-6 Glossaryexpansion slot A receptacle on the system board that accepts a device that adds functionality to the computer, such as a modem.Expl

Glossary Glossary-7home networkingAllows users to connect HPNA-certified peripheral equipment to an HPNA-certified PC through home telephone lines. S

Glossary-8 GlossaryHypertext Transport Protocol (HTTP) An instruction set that specifies how information is published on the Internet. See Hypertext M

Glossary Glossary-9internetTwo or more networks connected together.Internet ExplorerSee Microsoft Internet Explorer.Internet keyboardA keyboard equip

Glossary-10 GlossaryLCDSee liquid crystal display.LEDSee light-emitting diode.light-emitting diode (LED)A device that glows when an electric current p

Glossary Glossary-11memoryThe place where data and instructions are stored for use by the processor. There are several different types of memory that

Glossary-12 GlossarymouseA device used to move a pointer on the display as well as make selections by clicking the buttons. See double-click, left-cli

Features of Your Internet PC 2-1Chapter 2Features of Your Internet PCThis chapter gives you information about many of the exciting, easy-to-use featu

Glossary Glossary-13OSSee operating system.parallel portA device that transfers bits of data simultaneously through the eight separate wires in a par

Glossary-14 GlossaryPresario TreasuresA link to exclusive deals and discounts from Compaq partners and is available only to Presario owners.processor

Glossary Glossary-15RTCSee real-time clock.screen saver A blank screen or a moving image that automatically is displayed after the computer has not b

Glossary-16 GlossaryTCP/IP See Transmission Control Protocol/Internet Protocol.Transmission Control Protocol/Internet Protocol (TCP/IP)An industry sta

Glossary Glossary-17videophone See Intel VideoPhone.virtual memory See memory.virus A harmful computer program that may cause damage to data or progr

Glossary-18 Glossary

Index-1IndexNumerics1394 connector 4-1156K modem 4-1Aaccessfull 4-9read-only 4-9types of 4-9Add New Hardware Wizard 5-3Add/Remove Programs utility 5-8

Index-2 computerconnecting on a network 4-5connecting to shared printer 4-10features 2-1finding files 3-1naming for networking 4-7networking 4-5shutt

Index-3DVD Playerchanging a drive region 2-27display options 2-28enlarging and reducing the view window 2-28hiding the Taskbar 2-28identifying region

Index-4 Hhard drive 6-9sharing 4-5hardwarefor networks 4-5installation for networking 4-5installing new 5-3Helpfinding 1-4helpful hints 6-1hubEtherne

2-2 Features of Your Internet PC Disclaimer: Some free Internet Service Providers, such as NetZero and AltaVista, use a unique dialer. You must manual

Index-5LLaunch button 2-12LCD Screen 2-2lockupsystem 2-5Mmemorytroubleshooting 6-12memory modulesadding or replacing 5-6microprocessorreplacing 5-1Mic

Index-6 Oonline indicator 2-2PpanelLCD 2-2parental controlof DVD viewing 2-31password 4-7PC Speaker 2-2PCI expansion cardadding or replacing 5-4playi

Index-7shared folderscreating 4-8shared printersconnecting 4-10sharing hard drive 4-5Shopping button 2-11shortcuts 3-10arranging 3-10creating 3-10defi

Index-8 UUniversal Serial Bus. See USBupgrading your computer 5-1URL addressCompaq Service and Support 1-4USBconnectors 4-11defined 4-11keyboard 2-7

Features of Your Internet PC 2-3ResetIn the event of a system lockup, pressing the Start/Reset button for 4 seconds will place your PC in safe mode.

2-4 Features of Your Internet PC ❖ Device Detective - allows you to enable onscreen and sound notification of added or deleted devices.❖ E-Mail Waitin

Features of Your Internet PC 2-5Shutting Down Your PCTo shut down your computer in order to upgrade or replace components, such as memory or PCI expa

2-6 Features of Your Internet PC +NOTE: If you have your Internet PC connected to a network or have an “ALWAYS ON” DSL modem, you should set the power

Features of Your Internet PC 2-7Sleep ModeThe Sleep mode is a low-power standby state that reduces the amount of electrical power consumed by your In

2-8 Features of Your Internet PC The Internet keyboard offers two USB connectors. Typically, your Compaq USB scroll mouse will be connected to one, le

Contents iContentsChapter 1 WelcomeThank you for buying a Compaq Internet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Features of Your Internet PC 2-9AltAlt is frequently used in combination with other keys. By pressing Alt, the focus moves from the cursor to the men

2-10 Features of Your Internet PC Internet Button Suite (US)The Internet buttons provide quick access to selected sites on the Internet.Internet Butto

Features of Your Internet PC 2-11Internet Button Suite (Canada)No. Icon Canada1¤Instant E-Mail provides one-touch access for sending and reading you

2-12 Features of Your Internet PC The Special ButtonsYour Compaq USB Internet Keyboard is equipped with several special purpose buttons that allow qui

Features of Your Internet PC 2-13Multimedia Buttons The Multimedia buttons allow you to easily control your multimedia devices.Multimedia ButtonsNo.

2-14 Features of Your Internet PC Reprogramming the Easy Access ButtonsYou can reprogram the Easy Access buttons to reflect your personal preferences.

Features of Your Internet PC 2-15The Compaq USB Scroll MouseThe Compaq USB scroll mouse is similar to other computer pointing devices except that it

2-16 Features of Your Internet PC Scroll Mouse FunctionsThe scroll mouse offers standard mouse functions in addition to unique scrolling functions. Ba

Features of Your Internet PC 2-17Scrolling and Zooming with the MouseIn addition to the typical mouse functions, the scroll mouse has the ability to

2-18 Features of Your Internet PC Quick Launch with CyberJump and HyperJumpThe CyberJump and HyperJump features combine commonly used tasks into one c

ii Contents The Compaq USB Internet Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7The Basics of Keyb

Features of Your Internet PC 2-19CyberJump FunctionsCyberJump functions are defined in the following illustration and table.CyberJump FunctionsNo. Co

2-20 Features of Your Internet PC HyperJump FunctionsHyperJump functions are defined in the following illustration and table.HyperJump FunctionsNo. Co

Features of Your Internet PC 2-21About Your CD-ReWritable (CD-RW) Drive (available on select models)+NOTE: For detailed information regarding your CD

2-22 Features of Your Internet PC just!burn CD AssistantThe just!burn CD Assistant will appear whenever a blank disc is inserted into the CD-RW Drive.

Features of Your Internet PC 2-23just!dataYou can easily create data CDs which can be read on almost any computer and operating system with just!data

2-24 Features of Your Internet PC Recording Audio CDs To achieve the best performance when recording audio CDs on a CD-RW drive, complete the followin

Features of Your Internet PC 2-25What is Buffer Underrun?A buffer underrun error occurs when the data flow is interrupted. This type of error can occ

2-26 Features of Your Internet PC Using the DVD Player (available on select models)Compaq DVD Player Control WindowTo start your DVD Player program, d

Features of Your Internet PC 2-27Identifying Your Region SettingTo identify region settings, complete the following steps:1. Insert a DVD into the DV

2-28 Features of Your Internet PC When a DVD is inserted into the DVD drive, the features available on your DVD player are displayed. When a particula

Contents iiiChapter 3 A Quick Overview of Microsoft WindowsGet Organized: How To Manage Your Files . . . . . . . . . . . . . . . . . . . . . . . .

Features of Your Internet PC 2-29On-screen Control ButtonsThe DVD on-screen control buttons are as described in the table below. Button Name Descript

2-30 Features of Your Internet PC \Title Menu/ResumeDisplays the main title menu to select content.]Change Camera AngleChanges the camera angle of con

Features of Your Internet PC 2-31Parental Control of DVD ViewingIn general, the Motion Picture Association of America (MPAA) rating of a DVD movie (G

2-32 Features of Your Internet PC

A Quick Overview of Microsoft Windows 3-1Chapter 3A Quick Overview of Microsoft WindowsThis chapter gives you information about many of the easy-to-u

3-2 A Quick Overview of Microsoft Windows Storage DrivesYour diskette drive, hard drive, CD, CD-RW, DVD and other drives are designated with letters o

A Quick Overview of Microsoft Windows 3-3Copying FilesTo place a copy of a file in a new location, complete the following steps:1. Use Windows Explor

3-4 A Quick Overview of Microsoft Windows Restoring FilesWhen you delete a file from your hard drive, it moves to the Recycle Bin. It is not removed f

A Quick Overview of Microsoft Windows 3-5Deleting Files and FoldersTo delete a file or folder, complete the following steps:1. Click the file or fold

3-6 A Quick Overview of Microsoft Windows Learning about the Control PanelThe Control Panel contains many of the tools used to change how Windows look

iv Contents Networking Your PCs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5Connect

A Quick Overview of Microsoft Windows 3-7Setting Up Display PropertiesThe Display Properties window contains controls for customizing the way Windows

3-8 A Quick Overview of Microsoft Windows Changing the WallpaperYou can change the wallpaper (background appearance of the Windows desktop) on the Bac

A Quick Overview of Microsoft Windows 3-9Changing the Screen SaverScreen savers are programs that prevent a static image from damaging the monitor. T

3-10 A Quick Overview of Microsoft Windows Shortcuts for the DesktopShortcuts are icons that provide quick access to frequently used programs, files,

Connecting To The World 4-1Chapter 4Connecting To The WorldWorking With Your ModemYour Internet PC is equipped with a 56K V.90 data/fax modem. Option

4-2 Connecting To The World Using Your Modem with the 56K ITU V.90 StandardIf DSL service is not yet available in your area, your modem is ready to op

Connecting To The World 4-3◆ Constant Connection. DSL service provides constant Internet access without the wait of dialing your ISP.+NOTE: DSL conne

4-4 Connecting To The World Connecting Your Digital DSL/56K ModemYou must contact your telecommunications service provider and ISP to determine the av

Connecting To The World 4-5Networking Your PCs Connecting Your Internet PCto an Ethernet Network (available on select models)Your Compaq Internet PC

4-6 Connecting To The World 4. In the Network window, the Configuration tab is displayed:a. Click Add.b. Select Client and click Add.c. Select Microso

Contents vTroubleshooting Internet Access Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10Troubleshooting Keyboar

Connecting To The World 4-76. Select the Identification Tab in the Network window and complete the following steps:a. Enter a name for the computer.

4-8 Connecting To The World Sharing FoldersTo prevent others on the network from accessing sensitive files on your computer, you can set the access le

Connecting To The World 4-9Sharing a FolderTo share the folder, complete the following steps:1. Locate the folder using Microsoft Windows Explorer.2.

4-10 Connecting To The World Sharing PrintersOne of the advantages of installing a network is the ability to share expensive resources, such as a prin

Connecting To The World 4-11Let’s Get DigitalIntroducing the Digital Creativity Imaging Center (available on select models)The Digital Creativity Ima

4-12 Connecting To The World .The Digital Creativity Imaging Center (DCIC)No. Icon Component1WUSB port (2)21394 port (available on select models.)

Quick and Easy Upgrades 5-1Chapter 5Quick and Easy UpgradesMaking A Good Thing BetterYour Compaq Internet PC is fully upgradable. It is designed with

5-2 Quick and Easy Upgrades Access to the ComponentsYour Compaq Internet PC has been constructed using EZ Access Panels. This design makes it simple t

Quick and Easy Upgrades 5-3Installing New HardwareIf you add new hardware such as a printer or a gamepad to your computer, you may be prompted to ins

5-4 Quick and Easy Upgrades Removing the Left EZ Access Panel To remove the left EZ Access panel, press the button on top of the panel 1 and gently pu

vi Contents Speciale gebruiksinstructies voor Nederland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10Aansluitfactor. . . .

Quick and Easy Upgrades 5-59. Remove the retaining screw holding the card in place from the back. 10. Remove the modem or PCI card.11. Carefully alig

5-6 Quick and Easy Upgrades Removing the Right EZ Access PanelTo remove the right EZ Access panel, press the button on top of the panel 1 and gently p

Quick and Easy Upgrades 5-73. Select the General tab.The amount of memory displayed may not include the amount of memory automatically allocated for

5-8 Quick and Easy Upgrades Reinstalling Deleted DriversIf a driver is accidentally deleted or the operating system is reinstalled, the driver subdire

Quick and Easy Upgrades 5-9Installing Software from a CD or DisketteTo install software from a diskette or from a CD that does not automatically inst

5-10 Quick and Easy Upgrades

Troubleshooting 6-1Chapter 6TroubleshootingThis chapter provides useful information on how to identify and correct common problems that may occur wit

6-2 Troubleshooting If a solution does not fix your problem, try all solutions for the symptom or try the solution a second time.If a problem persists

Troubleshooting 6-3Sound is distorted.Volume is too high.Click the Volume ¶ icon on the Taskbar. Click the Volume slider bar and drag it down, or pre

6-4 Troubleshooting Troubleshooting CD, CD-RW or DVD ProblemsCD or DVDSymptom Problem SolutionCD or DVD drive cannot read a disc or takes too long to

Welcome 1-1Chapter 1WelcomeThank you for buying a Compaq Internet PCWith this purchase, you are a part of the next generation of PC users, people who

Troubleshooting 6-5Troubleshooting Diskette Drive and Zip Drive ProblemsDiskette Drive or Zip DriveSymptom Problem SolutionNot reading drive: “Abort,

6-6 Troubleshooting Diskette drive cannot save information to diskette.Diskette is not formatted. To format the diskette, follow these steps:1.Double-

Troubleshooting 6-7Troubleshooting Display (Monitor) ProblemsDisplaySymptom Problem SolutionScreen is blank and monitor power light is not lit.Monito

6-8 Troubleshooting Troubleshooting Fax Modem ProblemsFax ModemSymptom Problem SolutionCannot send or receive faxes.Fax modem is not connected properl

Troubleshooting 6-9Troubleshooting Game ProblemsTroubleshooting Hard Drive ProblemsGamesSymptom Problem SolutionGame crashes frequently.Minimum hardw

6-10 Troubleshooting Troubleshooting Internet Access ProblemsInternetSymptom Problem SolutionCannot connect to the Internet.Internet Service Provider

Troubleshooting 6-11Troubleshooting Keyboard and Scroll Mouse ProblemsKeyboard and Scroll MouseSymptom Problem SolutionKeyboard commands and typing a

6-12 Troubleshooting Troubleshooting Memory ProblemsTroubleshooting Power ProblemsMemorySymptom Problem SolutionInsufficient memory message is display

Troubleshooting 6-13Internet PC will not start.System files may have been damaged. You will need to insert a start-up disk or Windows Start-up disk t

6-14 Troubleshooting Troubleshooting Printer Problems (see your printer manual for additional Information)PrinterSymptom Problem SolutionPrinter print

1-2 Welcome Words and Symbols to Watch ForThe following words and symbols have special meaning in this guide:*HINT: Helpful hints that will make using

Troubleshooting 6-15Poor print quality.Cartridge may be running out of ink. Replace cartridge by following the preceding directions.Cartridge nozzles

6-16 Troubleshooting Poor print quality.Drivers are improperly installed. Uninstall and reinstall the printer drivers.To uninstall the printer drivers

Troubleshooting 6-17Contacting Technical SupportIf you were unable to fix your Internet PC using this troubleshooting section, refer to the Certifica

6-18 Troubleshooting

Government Approvals 7-1Chapter 7Government ApprovalsEuropean Union NoticeProducts with the CE marking complies with Telecommunication Terminal Equip

7-2 Government Approvals Federal Communications Commission NoticeThis equipment has been tested and found to comply with the limits for a Class B digi

Government Approvals 7-3Declaration of Conformity for Products Marked with the FCC Logo (United States Only)This device complies with Part 15 of the

7-4 Government Approvals Telecom Network ApprovalsThese two icons and associated statements may be found on desktop and mini-tower computers. They are

Government Approvals 7-5If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service temporar

7-6 Government Approvals Canadian Regulations Governing the Use of ModemsNotice: The Industry Canada label identifies certified equipment. This certif