Compaq Nc6320 - Business Notebook Specifications

Maintenance and Service GuideHP Compaq nc6300 Notebook PCHP Compaq nx6300 Notebook PCDocument Part Number: 415793-002November 2006This guide is a trou

1–4 Maintenance and Service GuideProduct Description❏ External monitor❏ RJ-11 (modem)❏ RJ-45 (network)❏ IEEE 1394❏ Accessory battery❏ Digital Media Sl

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 58 sc

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.10 Keyboard 25.11 Fan 2 loosened5.12 Heat S

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

5–6 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the battery by following these steps:a. Turn the computer upside down wit

Removal and Replacement ProceduresMaintenance and Service Guide 5–75.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 5.3).2. Pos

Product DescriptionMaintenance and Service Guide 1–51. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disasse

5–8 Maintenance and Service GuideRemoval and Replacement Procedures3. Loosen the two Phillips PM2.0×4.0 screws 1 that secure the hard drive cover to t

Removal and Replacement ProceduresMaintenance and Service Guide 5–96. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1.7. Gra

5–10 Maintenance and Service GuideRemoval and Replacement Procedures9. Remove the four Phillips PM3.0×4.0 hard drive frame screws 1 from each side of

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.6 Bluetooth Module1. Prepare the computer for disassembly (refer to Section 5.3)

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.7 External Memory Module1. Prepare the computer for disassembly (refer to Sectio

5–14 Maintenance and Service GuideRemoval and Replacement Procedures3. Loosen the Phillips PM2.0×4.0 screw 1 that secures the memory/Mini Card module

Removal and Replacement ProceduresMaintenance and Service Guide 5–156. Spread the retaining tabs 1 on each side of the memory module socket to release

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Mini Card WLAN ModuleMini Card WLAN ModuleSpare Part Number Information802.11a

Removal and Replacement ProceduresMaintenance and Service Guide 5–17802.11a/b/g Intel WLAN module for use in the ROW countries listed below.407575-003

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de

5–18 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (Section 5.3).2. Remove the memory/Mini Ca

Removal and Replacement ProceduresMaintenance and Service Guide 5–194. Make note of which antenna cable is attached to which antenna clip on the Mini

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Remove t

Removal and Replacement ProceduresMaintenance and Service Guide 5–214. Remove the Torx8 T8M2.0×9.0 screw 1 that secures the optical drive to the compu

5–22 Maintenance and Service GuideRemoval and Replacement Procedures7. If it is necessary to replace the optical drive bracket, remove the two Phillip

Removal and Replacement ProceduresMaintenance and Service Guide 5–235.10 KeyboardKeyboard Spare Part Number InformationFor use with computer models wi

5–24 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (Section 5.3).2. Remove the memory/Mini Ca

Removal and Replacement ProceduresMaintenance and Service Guide 5–253. Remove the two Torx8 T8M2.0×9.0 screws that secure the keyboard to the computer

5–26 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer display-side up with the front toward you.5. Open the compute

Removal and Replacement ProceduresMaintenance and Service Guide 5–277. Lift the rear edge of the keyboard up and swing it toward you until it rests on

Product DescriptionMaintenance and Service Guide 1–73 Battery light Amber: A battery is charging. Green: A battery is close to full charge capacity

5–28 Maintenance and Service GuideRemoval and Replacement Procedures8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

Removal and Replacement ProceduresMaintenance and Service Guide 5–295.11 Fan1. Prepare the computer for disassembly (Section 5.3).2. Release the keybo

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Heat Sink1. Prepare the computer for disassembly (Section 5.3).2. Release the

Removal and Replacement ProceduresMaintenance and Service Guide 5–314. Loosen the four Phillips PM2.0×8.0 shoulder screws 1 that secure the heat sink

5–32 Maintenance and Service GuideRemoval and Replacement Procedures✎The thermal paste should be thoroughly cleaned from the surfaces of the heat sink

Removal and Replacement ProceduresMaintenance and Service Guide 5–335.13 Processor1. Prepare the computer for disassembly (Section 5.3).2. Release the

5–34 Maintenance and Service GuideRemoval and Replacement Procedures5. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half tu

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.14 RTC Battery✎The RTC battery is included in the Plastics Kit, spare part numbe

5–36 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Internal Memory Module1. Prepare the computer for disassembly (Section 5.3).2

Removal and Replacement ProceduresMaintenance and Service Guide 5–373. Spread the retaining tabs 1 on each side of the memory module socket to release

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1

5–38 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Mini Card WWAN Module1. Prepare the computer for disassembly (Section 5.3).2.

Removal and Replacement ProceduresMaintenance and Service Guide 5–393. Make note of which antenna cable is attached to which antenna clip on the Mini

5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Switch Cover✎Both switch cover spare part kits include an LED board and LED b

Removal and Replacement ProceduresMaintenance and Service Guide 5–414. Remove the two Torx8 T8M2.0×2.0 screws that secure the switch cover to the comp

5–42 Maintenance and Service GuideRemoval and Replacement Procedures5. Turn the computer display-side up with front toward you.6. Open the computer as

Removal and Replacement ProceduresMaintenance and Service Guide 5–435.18 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remo

5–44 Maintenance and Service GuideRemoval and Replacement Procedures5. Disconnect the display cable 1 from the system board.6. Remove the WLAN antenna

Removal and Replacement ProceduresMaintenance and Service Guide 5–457. Swing the display assembly into a partially closed position.8. Position the com

5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.19 Top Cover1. Prepare the computer for disassembly (Section 5.3), and then remo

Removal and Replacement ProceduresMaintenance and Service Guide 5–473. Remove the thirteen Torx8 T8M2.5×9.0 screws that secure the top cover to the co

Product DescriptionMaintenance and Service Guide 1–9Table 1-2Right-Side ComponentsItem Component Function1 USB ports (2; select computer models only)C

5–48 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer right-side up with the front toward you.5. Remove the two Tor

Removal and Replacement ProceduresMaintenance and Service Guide 5–496. Disconnect the following cables from the system board:1 RTC battery cable2 Touc

5–50 Maintenance and Service GuideRemoval and Replacement Procedures8. Lift up the rear edge of the top cover 1 until it disengages from the base encl

Removal and Replacement ProceduresMaintenance and Service Guide 5–515.20 Speaker1. Prepare the computer for disassembly (Section 5.3), and then remove

5–52 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the speaker cable from the system board.Disconnecting the Speaker Ca

Removal and Replacement ProceduresMaintenance and Service Guide 5–533. Remove the Torx8 T8M2.0×4.0 screw 1 that secures the speaker to the computer.4.

5–54 Maintenance and Service GuideRemoval and Replacement Procedures5.21 Microphone✎The microphone is included in the Plastics Kit, spare part number

Removal and Replacement ProceduresMaintenance and Service Guide 5–552. Disconnect the microphone cable 1 from the system board and remove the micropho

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.22 Modem Module1. Prepare the computer for disassembly (Section 5.3), and then r

Removal and Replacement ProceduresMaintenance and Service Guide 5–572. Remove the modem connector 1 from the clip in the base enclosure.3. Disconnect

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1

5–58 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the two Phillips PM2.5×3.0 screws 1 that secure the modem module to the

Removal and Replacement ProceduresMaintenance and Service Guide 5–595.23 USB/Audio Board1. Prepare the computer for disassembly (Section 5.3), and the

5–60 Maintenance and Service GuideRemoval and Replacement Procedures2. Position the computer with the rear panel toward you.3. Release the ZIF connect

Removal and Replacement ProceduresMaintenance and Service Guide 5–615.24 System Board✎When replacing the system board, be sure that the following comp

5–62 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (Section 5.3), and then remove the followi

Removal and Replacement ProceduresMaintenance and Service Guide 5–632. Disconnect the serial connector cable 1 and the Bluetooth cable 2 from the syst

5–64 Maintenance and Service GuideRemoval and Replacement Procedures6. Use the optical drive connector to lift the system board 1 until the power conn

Removal and Replacement ProceduresMaintenance and Service Guide 5–655.25 Serial Connector Module1. Prepare the computer for disassembly (Section 5.3),

5–66 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the two HM5.0×9.0 screw locks 1 on each side of the serial connector.3.

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensions Metric U.S.H

Product DescriptionMaintenance and Service Guide 1–11Table 1-3Left-Side ComponentsItem Component Function1 RJ-45 (network) jack Connects an optional n

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

SpecificationsMaintenance and Service Guide 6–3Table 6-215.0-inch, SXGA+WVA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 i

6–4 Maintenance and Service GuideSpecificationsTable 6-315.0-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 in15.0

SpecificationsMaintenance and Service Guide 6–5Table 6-414.1-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal28.5 cm21.3 cm35.8 cm11.2 in8.4 in14.1

6–6 Maintenance and Service GuideSpecificationsTable 6-5Hard Drives100-GB* 80-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99

SpecificationsMaintenance and Service Guide 6–7Table 6-6Primary 6-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34

6–8 Maintenance and Service GuideSpecificationsTable 6-7DVD-ROM DriveApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)CD Dig

SpecificationsMaintenance and Service Guide 6–9Table 6-8DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18

6–10 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

SpecificationsMaintenance and Service Guide 6–11Table 6-9DVD±RW and CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10

1–12 Maintenance and Service GuideProduct DescriptionThe external components on the rear panel of the computer are shown below and described in Table

6–12 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms<

SpecificationsMaintenance and Service Guide 6–13Table 6-10CD-ROM DriveApplicable disc CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA ready (Mode 2, Form 1

6–14 Maintenance and Service GuideSpecificationsTable 6-11System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not appli

SpecificationsMaintenance and Service Guide 6–15Table 6-12System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or

6–16 Maintenance and Service GuideSpecificationsIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel USB UHCI controller—24C7Intel

SpecificationsMaintenance and Service Guide 6–17Table 6-13System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

6–18 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

SpecificationsMaintenance and Service Guide 6–19I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

6–20 Maintenance and Service GuideSpecificationsTable 6-14System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Maintenance and Service Guide A–1A Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

Product DescriptionMaintenance and Service Guide 1–13Table 1-4Rear Panel ComponentsItem Component Function1 Security cable slot Attaches an optional s

A–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-1Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBla

Screw ListingMaintenance and Service Guide A–3Phillips PM2.0×4.0 Screw LocationsTable A-1Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

A–4 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-1Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–5Phillips PM2.0×4.0 Screw LocationsTable A-1Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

A–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×13.0 Screw LocationTable A-2Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention ScrewC

Screw ListingMaintenance and Service Guide A–7Phillips PM3.0×4.0 Screw LocationsTable A-3Phillips PM3.0×4.0 ScrewColor Qty. Length ThreadHead WidthSil

A–8 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×9.0 Screw LocationTable A-4Torx8 T8M2.5×9.0 ScrewColor Qty. Length ThreadHead WidthBlack 24

Screw ListingMaintenance and Service Guide A–9Torx8 T8M2.5×9.0 Screw LocationsTable A-4Torx8 T8M2.5×9.0 Screw (Continued)Color Qty. Length ThreadHead

A–10 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×9.0 Screw LocationsTable A-4Torx8 T8M2.5×9.0 Screw (Continued)Color Qty. Length ThreadHead

Screw ListingMaintenance and Service Guide A–11Torx8 T8M2.5×9.0 Screw LocationsTable A-4Torx8 T8M2.5×9.0 Screw (Continued)Color Qty. Length ThreadHead

© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Celero

1–14 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand

A–12 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×9.0 Screw LocationsTable A-4Torx8 T8M2.5×9.0 Screw (Continued)Color Qty. Length ThreadHead

Screw ListingMaintenance and Service Guide A–13Torx8 T8M2.5×9.0 Screw LocationsTable A-4Torx8 T8M2.5×9.0 Screw (Continued)Color Qty. Length ThreadHead

A–14 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×2.0 Screw LocationsTable A-5Torx8 T8M2.5×2.0 ScrewColor Qty. Length ThreadHead WidthBlack

Screw ListingMaintenance and Service Guide A–15Phillips PM2.5×7.0 Screw LocationsTable A-6Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthSi

A–16 Maintenance and Service GuideScrew ListingPhillips PM2.5×8.0 Shoulder Screw LocationsTable A-7Phillips PM2.5×8.0 Shoulder ScrewColor Qty. Length

Screw ListingMaintenance and Service Guide A–17Phillips PM2.5×3.0 Screw LocationsTable A-8Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBl

A–18 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×4.0 Screw LocationTable A-9Torx8 T8M2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBlack 2

Screw ListingMaintenance and Service Guide A–19Torx8 T8M2.5×4.0 Screw LocationTable A-9Torx8 T8M2.5×4.0 Screw (Continued)Color Qty. Length ThreadHead

A–20 Maintenance and Service GuideScrew ListingPhillips PM1.5×3.0 Screw LocationTable A-10Phillips PM1.5×3.0 ScrewColor Qty. Length ThreadHead WidthSi

Screw ListingMaintenance and Service Guide A–21Hex Socket HM5.0×9.0 Screw Lock LocationsTable A-11Hex Socket HM5.0×9.0 Screw LockColor Qty. Length Thr

Product DescriptionMaintenance and Service Guide 1–15Table 1-5Standard Keyboard ComponentsItem Component Function1 fn key Executes frequently used sys

A–22 Maintenance and Service GuideScrew ListingHex Socket HM5.0×9.0 Screw Lock LocationsTable A-11Hex Socket HM5.0×9.0 Screw Lock (Continued)Color Qty

Maintenance and Service Guide B–1BSoftware Backup andRecoveryBackupHP Backup and Recovery Manager provides several ways to back up the system and to r

B–2 Maintenance and Service GuideSoftware Backup and RecoveryBacking Up the SystemUsing HP Backup and Restore Manager, you can Back up specific files

Software Backup and RecoveryMaintenance and Service Guide B–3Backing Up the Entire Hard DriveWhen you perform a complete backup of the hard drive, you

B–4 Maintenance and Service GuideSoftware Backup and RecoveryBacking Up Modifications Made to the SystemWhen you back up modifications since your last

Software Backup and RecoveryMaintenance and Service Guide B–5Scheduling BackupsTo schedule backups:1. Select Start > All Programs > HP Backup &a

B–6 Maintenance and Service GuideSoftware Backup and RecoveryHP Backup and Recovery Manager allows you to Create recovery discs (highly recommended).

Software Backup and RecoveryMaintenance and Service Guide B–7Before creating recovery discs: Obtain high-quality CD-R, DVD-R, or DVD+R media, purchas

B–8 Maintenance and Service GuideSoftware Backup and RecoveryPerforming a Recovery from the Hard DriveThere are 2 ways to initiate a recovery from the

Maintenance and Service Guide C–1CDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

1–16 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top Components, Part 1Tabl

C–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Display Component RecyclingMaintenance and Service Guide C–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

C–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Display Component RecyclingMaintenance and Service Guide C–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter

C–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the display panel assembly to the display enclosure.6.

Display Component RecyclingMaintenance and Service Guide C–77. Turn the display panel assembly upside down.8. Remove all screws that secure the displa

C–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to

Display Component RecyclingMaintenance and Service Guide C–911. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the

C–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the display panel right-side up.15. Remove the backlight cables 1 from the clip

Display Component RecyclingMaintenance and Service Guide C–1116. Turn the display panel upside down.17. Remove the backlight frame from the display pa

Product DescriptionMaintenance and Service Guide 1–172 Display lid switch If the computer is closed while on, turns off the display. If the compute

C–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Display Component RecyclingMaintenance and Service Guide C–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

C–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the LCD panel and backlight.

Maintenance and Service Guide D–1DConnector Pin AssignmentsTable D-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

D–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Connector Pin AssignmentsMaintenance and Service Guide D–3Table D-4SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

D–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-5Parallel PortPin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3 D

Connector Pin AssignmentsMaintenance and Service Guide D–5Table D-6S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s

D–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-7External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Connector Pin AssignmentsMaintenance and Service Guide D–7Table D-8RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

1–18 Maintenance and Service GuideProduct DescriptionThe computer top components are continued below and described in Table 1-7.Top Components, Part 2

D–8 Maintenance and Service GuideConnector Pin AssignmentsTable D-9RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Maintenance and Service Guide E–1EPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

E–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Power Cord Set RequirementsMaintenance and Service Guide E–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

E–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Maintenance and Service Guide Index–1Index1394 port 1–9AAC adapter, spare part number 3–26, 3–30arrow keys 1–15audio troubleshooting 2–21audio-in jack

Index–2 Maintenance and Service GuideIndexleft-side 1–10rear 1–10right-side 1–8top 1–16, 1–18computer feetillustrated 3–22locations 5–11Computer Setup

IndexMaintenance and Service Guide Index–3spare part number 3–21, 3–25, 3–35, 5–20specifications 6–11DVD±RW and CD-RW Double Layer Combo Drive, spare

Index–4 Maintenance and Service GuideIndexfn key 1–15front components 1–6Ggrounding equipment and methods 4–7Hhard driveOS loading problems 2–16precau

IndexMaintenance and Service Guide Index–5microphone jacklocation 1–11pin assignments D–2Mini Card compartment 1–21Mini Card WLAN moduleremoval 5–16sp

Product DescriptionMaintenance and Service Guide 1–19Table 1-7Top Components, Part 2Item Component Function1Power light On: The computer is turned o

Index–6 Maintenance and Service GuideIndexpower button 1–16power connector 1–13power cordset requirements E–2spare part numbers 3–27, 3–29power light

IndexMaintenance and Service Guide Index–7I/O addresses 6–17interrupts 6–15memory map 6–20optical drive 6–8, 6–9, 6–11, 6–13system DMA 6–14static shie

Index–8 Maintenance and Service GuideIndexUSB/audio boardremoval 5–59spare part number 3–11, 3–35, 5–59USB/audio board cable, illustrated 3–23Vvideo t

1–20 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.

Product DescriptionMaintenance and Service Guide 1–215 Memory modulecompartmentMini Card compartmentContains 2 memory slots that support replaceable m

1–22 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

2–2 Maintenance and Service GuideTroubleshooting2. Select the File, Security, Diagnostics, or System Configuration menu.3. To close Computer Setup and

TroubleshootingMaintenance and Service Guide 2–3Selecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Diagnostics MenuTable 2-3Diagnostics MenuSelect To Do ThisHDD Self-Test Options Run

TroubleshootingMaintenance and Service Guide 2–5Selecting from the System Configuration MenuTable 2-4System Configuration MenuSelect To Do ThisLanguag

2–6 Maintenance and Service GuideTroubleshooting2.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

TroubleshootingMaintenance and Service Guide 2–7Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReset power cord in docking device andpow

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

vi Maintenance and Service GuideContents6 SpecificationsA Screw ListingB Software Backup and RecoveryC Display Component RecyclingD Connector Pin Assi

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–14 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nc6300 Notebook PC and HP Compaq nx6300 Notebook PC offer advanced modularity, Inte

3–16 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–18 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–19Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–20 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–21Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–22 Maintenance and Service GuideIllustrated Parts Catalog3.3 Plastics KitTable 3-2Plastics KitSpare Part Number InformationItem DescriptionSpare Par

Illustrated Parts CatalogMaintenance and Service Guide 3–233.4 Cable KitTable 3-3Cable KitSpare Part Number InformationItem DescriptionSpare Part Numb

3–24 Maintenance and Service GuideIllustrated Parts Catalog3.5 Mass Storage Devices

Illustrated Parts CatalogMaintenance and Service Guide 3–25Table 3-4Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

1–2 Maintenance and Service GuideProduct Description1.1 Features✎Numerous references are made throughout this Maintenance and Service Guide to “full-f

3–26 Maintenance and Service GuideIllustrated Parts Catalog3.6 Miscellaneous (Not Illustrated)Table 3-5Miscellaneous (Not Illustrated)Spare Part Infor

Illustrated Parts CatalogMaintenance and Service Guide 3–27Power cordsFor use in:Australia 246959-011Belgium, Europe, Finland, Germany, Greece, the Ne

3–28 Maintenance and Service GuideIllustrated Parts CatalogScrew Kit (includes the following screws; refer toAppendix A, “Screw Listing,” for more inf

Illustrated Parts CatalogMaintenance and Service Guide 3–293.7 Sequential Part Number ListingTable 3-6Sequential Part Number ListingSpare Part Number

3–30 Maintenance and Service GuideIllustrated Parts Catalog375557-001 DVD±RW and CD-RW Double Layer Combo Drive (for use in External MultiBay II and H

Illustrated Parts CatalogMaintenance and Service Guide 3–31407254-002 802.11a/b/g LJ WLAN Mini Card module for use in the MOW 2 countries listed below

3–32 Maintenance and Service GuideIllustrated Parts Catalog407575-001 802.11a/b/g Intel WLAN Mini Card module for use in the MOW 1 countries listed be

Illustrated Parts CatalogMaintenance and Service Guide 3–33407575-003 802.11a/b/g Intel WLAN Mini Card module for use in the ROW countries listed belo

3–34 Maintenance and Service GuideIllustrated Parts Catalog413676-001 14.1-inch XGA, TFT display assembly for use with computer models without WWAN (i

Illustrated Parts CatalogMaintenance and Service Guide 3–35413689-001 Base enclosure for use with full-featured computer models413690-001 Base enclosu

Product DescriptionMaintenance and Service Guide 1–3 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz and 533 MHz, expandable to 2.0 GB Microsoft® Wi

3–36 Maintenance and Service GuideIllustrated Parts Catalog413896-001 Intel Celeron M 1.73-GHz processor (includes thermal paste)414040-001 PC2-4200,

Illustrated Parts CatalogMaintenance and Service Guide 3–37416038-111 Keyboard for use with computer models with pointing stick and fingerprint reader

3–38 Maintenance and Service GuideIllustrated Parts Catalog416038-A41 Keyboard for use with computer models with pointing stick and fingerprint reader

Illustrated Parts CatalogMaintenance and Service Guide 3–39416039-091 Keyboard for use with computer models with TouchPad and fingerprint reader in No

3–40 Maintenance and Service GuideIllustrated Parts Catalog416039-291 Keyboard for use with computer models with TouchPad and fingerprint reader in Ja

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution