Maintenance and Service GuideHP Pavilion ze4900 Notebook PCHP Compaq nx9040, nx9030, or nx9020 Notebook PCCompaq Presario 2200 Notebook PCDocument Par
1–6 Maintenance and Service GuideProduct DescriptionHnx9040 U P715 X4 30 C Cc 25 P aAsia Pacific PK153PA UUFHnx9040 U P715 X4 30 C CN 25 P aJapan PK15
5–12 Maintenance and Service GuideRemoval and Replacement Procedures5. Spread the two retaining tabs 1 that secure the memory module to the memory mod
Removal and Replacement ProceduresMaintenance and Service Guide 5–135.6 Mini PCI Communications Board1. Prepare the notebook for disassembly (Section
5–14 Maintenance and Service GuideRemoval and Replacement Procedures2. Loosen the two PM2.0×4.0 screws 1 that secure the Mini PCI compartment cover to
Removal and Replacement ProceduresMaintenance and Service Guide 5–15✎Make note of which wireless antenna cable is attached to which antenna clip on th
5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Keyboard Cover1. Prepare the notebook for disassembly (Section 5.3).2. Positio
Removal and Replacement ProceduresMaintenance and Service Guide 5–174. Turn the notebook display-side up with the front panel toward you.5. Open the n
5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Remove the ke
Removal and Replacement ProceduresMaintenance and Service Guide 5–193. Remove the three PM2.0×4.0 screws 1 and the PM2.0×3.0 screw 2 that secure the k
5–20 Maintenance and Service GuideRemoval and Replacement Procedures5. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable
Removal and Replacement ProceduresMaintenance and Service Guide 5–215.9 Switch Board✎The switch board is included with the keyboard cover. Refer to Se
Product DescriptionMaintenance and Service Guide 1–7Hnx9030 U P735 X5 40 Y Cc 51 P aFranceIcelandSweden/FinlandPG575ET ABFPG575ET A2MPG575ET AK8Switze
5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Speakers✎The speakers are included with the top cover. Refer toSection 5.13,
Removal and Replacement ProceduresMaintenance and Service Guide 5–234. Disconnect the speaker cable from the switch board 1.5. Remove the four PM2.0×3
5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.11Optical Drive1. Prepare the notebook for disassembly (Section 5.3).2. Remove t
Removal and Replacement ProceduresMaintenance and Service Guide 5–254. Remove the PM2.0×8.0 screw 1 and PM2.0×4.0 screw 2 that secure the optical driv
5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Display AssemblyDisplay Assembly Spare Part Number InformationFor use on HP P
Removal and Replacement ProceduresMaintenance and Service Guide 5–271. Prepare the notebook for disassembly (Section 5.3).2. Remove the keyboard cover
5–28 Maintenance and Service GuideRemoval and Replacement Procedures5. Disconnect the display cable 1 from the system board.6. Remove the six PM2.0×6.
Removal and Replacement ProceduresMaintenance and Service Guide 5–297. Position the notebook with the rear panel toward you.8. Position the display pe
5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Top Cover1. Prepare the notebook for disassembly (Section 5.3) and remove the
Removal and Replacement ProceduresMaintenance and Service Guide 5–313. Remove the four rubber covers 1 that conceal the top cover front edge screws.✎S
1–8 Maintenance and Service GuideProduct DescriptionAll HP Compaq nx9000 models feature: TouchPad pointing device 6-cell lithium ion (Li-Ion) batter
5–32 Maintenance and Service GuideRemoval and Replacement Procedures6. Turn the notebook top-side up with the rear panel toward you.7. Remove the PM2.
Removal and Replacement ProceduresMaintenance and Service Guide 5–339. Release the ZIF connector 1 to which the TouchPad cable is attached and disconn
5–34 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Heat Sink1. Prepare the notebook for disassembly (Section 5.3) and remove the
Removal and Replacement ProceduresMaintenance and Service Guide 5–352. Disconnect the fan cable 1 from the system board.3. Remove the three PM1.5×5.0
5–36 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Processor1. Prepare the notebook for disassembly (Section 5.3) and remove the
Removal and Replacement ProceduresMaintenance and Service Guide 5–372. Turn the processor locking screw 1 ¼-turn counterclockwise until you feel a cli
5–38 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Wireless Button Board1. Prepare the notebook for disassembly (Section 5.3) an
Removal and Replacement ProceduresMaintenance and Service Guide 5–392. Disconnect the wireless button board cable 1 from the system board.3. Remove th
5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Diskette Drive✎This section applies only to HP Compaq nx9040 notebook models.
Removal and Replacement ProceduresMaintenance and Service Guide 5–412. Disconnect the diskette drive cable 1 from the low insertion force (LIF) connec
Product DescriptionMaintenance and Service Guide 1–9All HP Compaq nx9000 models feature: TouchPad pointing device 6-cell lithium ion (Li-Ion) batter
5–42 Maintenance and Service GuideRemoval and Replacement Procedures5.18 Diskette Drive Cover✎This section applies to HP Pavilion ze4900, HP Compaq nx
Removal and Replacement ProceduresMaintenance and Service Guide 5–432. Remove the two PM2.0×4.0 screws 1 that secure the diskette drive cover to the n
5–44 Maintenance and Service GuideRemoval and Replacement Procedures5.19 System Board✎When replacing the system board, ensure that the following compo
Removal and Replacement ProceduresMaintenance and Service Guide 5–452. Disconnect the wireless button board cable 1 from the system board.3. Remove th
5–46 Maintenance and Service GuideRemoval and Replacement Procedures✎Step 6 applies only to HP Pavilion ze4900, HP Compaq nx9030 and nx9020, and Compa
Removal and Replacement ProceduresMaintenance and Service Guide 5–47✎Step 7 applies only to HP Compaq nx9040 models.7. Remove the six HM5.0×9.0 screwl
5–48 Maintenance and Service GuideRemoval and Replacement Procedures8. Flex the right side of the base enclosure near the audio jacks 1 until the jack
Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionswith 15.0-inc
6–2 Maintenance and Service GuideSpecificationsTemperatureOperating (not writing to optical disc)Operating (writing to optical disc)Nonoperating0°C to
SpecificationsMaintenance and Service Guide 6–3Table 6-215.0-inch, SXGA+WVA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 i
1–10 Maintenance and Service GuideProduct Description1.2 Features The following processors are available, varying by notebook model:❏ Intel Pentium M
6–4 Maintenance and Service GuideSpecificationsTable 6-315.0-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 in15.0
SpecificationsMaintenance and Service Guide 6–5Table 6-414.1-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal28.5 cm21.3 cm35.8 cm11.2 in8.4 in14.1
6–6 Maintenance and Service GuideSpecificationsTable 6-54200-rpm Hard Drives60-GB 40-GB 30-GBUser capacity per drive* 60 GB 40 GB 30 GBDimensionsHeig
SpecificationsMaintenance and Service Guide 6–7Table 6-6Primary 6-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm.34 k
6–8 Maintenance and Service GuideSpecificationsTable 6-7Optional 8-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm.34
SpecificationsMaintenance and Service Guide 6–9Table 6-8DVD±RW and CD-RW Combo DriveApplicable disk Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10,
6–10 Maintenance and Service GuideSpecificationsDisk thickness 1.2 mm 0.047 inTrack pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke< 1
SpecificationsMaintenance and Service Guide 6–11Table 6-9DVD/CD-RW Combo DriveApplicable disk Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-1
6–12 Maintenance and Service GuideSpecificationsDisk thickness 1.2 mm 0.047 inTrack pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke< 1
SpecificationsMaintenance and Service Guide 6–13Table 6-10DVD-ROM DriveApplicable disk DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)CD D
Product DescriptionMaintenance and Service Guide 1–11 Integrated wireless support for Mini PCI IEEE 802.11b/g WLAN device (select models only) Suppo
6–14 Maintenance and Service GuideSpecificationsTrack pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke< 100 ms< 175 ms< 125 ms<
SpecificationsMaintenance and Service Guide 6–15Table 6-11CD-ROM DriveApplicable disk CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA ready (Mode 2, Form 1
6–16 Maintenance and Service GuideSpecificationsTable 6-12System DMAHardware DMA System FunctionDMA0 n/aDMA1* n/aDMA2* n/aDMA3 n/aDMA4 Direct memory a
SpecificationsMaintenance and Service Guide 6–17Table 6-13System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or
6–18 Maintenance and Service GuideSpecificationsHardware IRQ System FunctionIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel US
SpecificationsMaintenance and Service Guide 6–19Table 6-14System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA
6–20 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.
SpecificationsMaintenance and Service Guide 6–21I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -
6–22 Maintenance and Service GuideSpecificationsTable 6-15System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128
Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 2 Ground3 Audio signal
1–12 Maintenance and Service GuideProduct Description1.3 Resetting the NotebookOccasionally, the Windows operating system or the notebook might stop r
A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 2 Ground3 Audio
Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-VideoPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video signa
A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-5RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3
Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-6External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3
A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-7RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused
Connector Pin AssignmentsMaintenance and Service Guide A–7Table A-8ParallelPin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3 Data b
A–8 Maintenance and Service GuideConnector Pin AssignmentsTable A-9SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready
Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper
B–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le
Power Cord Set RequirementsMaintenance and Service Guide B–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age
Product DescriptionMaintenance and Service Guide 1–131.4 Power ManagementThe notebook comes with power management features that extend battery operati
B–4 Maintenance and Service GuidePower Cord Set RequirementsThe Netherlands KEMA 1Norway NEMKO 1Sweden SEMKO 1Switzerland SEV 1United Kingdom BSI 1Uni
Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All
C–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×6.0 Screw LocationsTable C-1Phillips PM2.0×6.0 ScrewColor Qty. Length ThreadHead WidthBla
Screw ListingMaintenance and Service Guide C–3Phillips PM2.0×6.0 Screw LocationsTable C-1Phillips PM2.0×6.0 Screw (Continued)Color Qty. Length ThreadH
C–4 Maintenance and Service GuideScrew ListingPhillips PM2.0×6.0 Screw LocationsTable C-1Phillips PM2.0×6.0 Screw (Continued)Color Qty. Length ThreadH
Screw ListingMaintenance and Service Guide C–5Phillips PM2.0×6.0 Screw LocationsTable C-1Phillips PM2.0×6.0 Screw (Continued)Color Qty. Length ThreadH
C–6 Maintenance and Service GuideScrew ListingPhillips PM1.5×5.0 Shoulder Screw and PM2.5×4.0 Screw LocationsTable C-2Phillips PM1.5×5.0 Shoulder Scre
Screw ListingMaintenance and Service Guide C–7Phillips PM2.0×4.0 Screw LocationsTable C-3Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBla
C–8 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-3Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH
Screw ListingMaintenance and Service Guide C–9Phillips PM2.0×4.0 Screw LocationsTable C-3Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH
1–14 Maintenance and Service GuideProduct Description1.5 External ComponentsThe external components on the front and right side of the HP Pavilion ze4
C–10 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-3Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread
Screw ListingMaintenance and Service Guide C–11Silver Phillips PM2.0×3.0 Screw LocationTable C-4Silver Phillips PM2.0×3.0 ScrewColor Qty. Length Threa
C–12 Maintenance and Service GuideScrew ListingBlack Phillips PM2.0×3.0 Screw LocationsTable C-4Black Phillips PM2.0×3.0 Screw (Continued)Color Qty. L
Screw ListingMaintenance and Service Guide C–13Phillips PM2.0×8.0 Screw LocationTable C-5Phillips PM2.0×8.0 ScrewColor Qty. Length ThreadHead WidthBla
C–14 Maintenance and Service GuideScrew ListingPhillips PM2.0×8.0 Screw LocationTable C-5Phillips PM2.0×8.0 Screw (Continued)Color Qty. Length ThreadH
Screw ListingMaintenance and Service Guide C–15Phillips PM2.0×5.0 Screw LocationsTable C-6Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthSi
C–16 Maintenance and Service GuideScrew ListingPhillips PM1.5×5.0 Screw LocationsTable C-7Phillips PM1.5×5.0 ScrewColor Qty. Length ThreadHead WidthBl
Screw ListingMaintenance and Service Guide C–17Phillips PM2.0×9.0 Screw LocationTable C-8Phillips PM2.0×9.0 ScrewColor Qty. Length ThreadHead WidthBla
C–18 Maintenance and Service GuideScrew ListingHex HM5.0×9.0 Screwlock Locations - HP Compaq nx9040 Notebook ModelsTable C-9Hex HM5.0×9.0 ScrewlockCol
Screw ListingMaintenance and Service Guide C–19Hex HM5.0×9.0 Screwlock Locations - All Notebook Models Except HP Compaq nx9040Table C-9Hex HM5.0×9.0 S
Product DescriptionMaintenance and Service Guide 1–15Table 1-3Front and Right-Side Components HP Pavilion ze4900Item Component Function1 Display relea
C–20 Maintenance and Service GuideScrew ListingPhillips PM1.5×12.0 Screw LocationsTable C-10Phillips PM1.5×12.0 ScrewColor Qty. Length ThreadHead Widt
Maintenance and Service Guide Index–1Index1394 port 1–19, 1–21AAC adapter, spare part number 3–16antennae 1–15, 1–17arrow keys 1–23, 1–25audio trouble
Index–2 Maintenance and Service GuideIndexconnector pin assignmentsexternal monitor A–5headphone A–2microphone A–1modem A–6monitor A–5network A–4paral
IndexMaintenance and Service Guide Index–3Eelectrostatic discharge 4–4, 4–8exhaust vents 1–19, 1–21, 1–31external monitor portlocation 1–19, 1–21pin a
Index–4 Maintenance and Service GuideIndexKkeyboardremoval 5–18spare part numbers 3–5, 5–18troubleshooting 2–26keyboard components 1–22, 1–24keyboard
IndexMaintenance and Service Guide Index–5OOne-Touch buttons 1–27, 1–29optical drivelocation 1–15, 1–17OS loading problems 2–22removal 5–23spare part
Index–6 Maintenance and Service GuideIndexspeakerslocation 1–27, 1–29removal 5–22specificationsbattery pack 6–7, 6–8CD-ROM drive 6–15display 6–3, 6–4,
IndexMaintenance and Service Guide Index–7Vvideo troubleshooting 2–14volume down button 1–19, 1–21volume mute button 1–19, 1–21volume up button 1–19,
© Copyright 2004, 2005 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel,
1–16 Maintenance and Service GuideProduct DescriptionThe external components on the front and right side of the HP Compaq nx9040, nx9030, nx9020, and
Product DescriptionMaintenance and Service Guide 1–17Table 1-4Front and Right-Side Components HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 22
1–18 Maintenance and Service GuideProduct DescriptionThe external components on the rear and left side of the HP Pavilion ze4900, HP Compaq nx9030, nx
Product DescriptionMaintenance and Service Guide 1–195 External monitor port Connects an optional VGA external monitor or projector.6 Exhaust vents (2
1–20 Maintenance and Service GuideProduct DescriptionThe external components on the rear and left side of the HP Compaq nx9040 notebook are shown belo
Product DescriptionMaintenance and Service Guide 1–217 External monitor port Connects an optional VGA external monitor or projector.8 Exhaust vents (2
1–22 Maintenance and Service GuideProduct DescriptionThe notebook keyboard components on the HP Pavilion ze4900 notebook are shown below and described
Product DescriptionMaintenance and Service Guide 1–23Table 1-7Keyboard Components HP Pavilion ze4900Item Component Function1 num lock key Enables nume
1–24 Maintenance and Service GuideProduct DescriptionThe notebook keyboard components on the HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 220
Product DescriptionMaintenance and Service Guide 1–25Table 1-8Keyboard Components HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200Item Compo
Maintenance and Service Guide iiiContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.
1–26 Maintenance and Service GuideProduct DescriptionThe notebook top components on the HP Pavilion ze4900 notebook are shown below and described in T
Product DescriptionMaintenance and Service Guide 1–27Table 1-9Top Components HP Pavilion ze4900Item Component Function1 Power button When the notebook
1–28 Maintenance and Service GuideProduct DescriptionThe notebook top components on the HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 not
Product DescriptionMaintenance and Service Guide 1–29Table 1-10Top Components HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200Item Component
1–30 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of all notebook models are shown below and described in Tab
Product DescriptionMaintenance and Service Guide 1–31Table 1-11Bottom ComponentsItem Component Function1 Exhaust vents (2) Exhaust vent provides airfl
1–32 Maintenance and Service GuideProduct Description1.6 Design OverviewThis section presents a design overview of key parts and features of the noteb
Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting
2–2 Maintenance and Service GuideTroubleshootingAccessing Computer SetupThe information and settings in Computer Setup are accessed from the File, Sec
TroubleshootingMaintenance and Service Guide 2–34. To confirm the restoration, press f10.5. Select File > Save changes and exit, and then follow th
iv Maintenance and Service GuideContents5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator password Enter, c
TroubleshootingMaintenance and Service Guide 2–5Selecting from the Tools MenuTable 2-3Tools MenuSelect To Do ThisHDD Self Test options Run a quick or
2–6 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuTable 2-4Advanced MenuSelect To Do ThisLanguage (or press f2) Change t
TroubleshootingMaintenance and Service Guide 2–72.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl
2–8 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,
TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I
2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking device and at the AC outlet.2
TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris
2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin note
TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents
Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion ze4900 Notebook PC 1, HP Compaq nx9040, nx9030, and nx9020 Notebook PCs 2, and Co
2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a
TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon
2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReseat power cord in docking device andpo
TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No
2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS
TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C
2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.
TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.13—No OS Loading, Diskette DriveReplace the following components individually, retesting
2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC
TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.15—No Audio, Part 1No audio.NNotebook indocking device(if applicable)?Internalaudio?Audio
1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook model information is shown in Tables 1-1 and 1-2.✎The long model name appears o
2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers
TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic
2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNKeyboardoperatingproperly?Keyboardnot operating properly.Exte
TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.19—Nonfunctioning Pointing DeviceYNPointing devicenot operatingproperly.Externaldevicewor
2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor
Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers
3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as
3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number
Product DescriptionMaintenance and Service Guide 1–3Key Description Options5 Hard drive size 60 = 60 GB40 = 40 GB30 = 30 GB6 Optical drive designator
3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number
3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number
3–10 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe
3–12 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe
3–14 Maintenance and Service GuideIllustrated Parts Catalog3.3 Mass Storage DevicesMass Storage Devices
Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-2Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number
1–4 Maintenance and Service GuideProduct DescriptionTable 1-2HP Compaq nx9040, nx9030, and nx9020All HP Compaq nx9000 models feature: TouchPad pointi
3–16 Maintenance and Service GuideIllustrated Parts Catalog3.4 MiscellaneousTable 3-3Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part
Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl
4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati
Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components
4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e
Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution
4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio
Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri
4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated
Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 77 screws and sc
Product DescriptionMaintenance and Service Guide 1–5Hnx9040 U P725 X4 40 D CN 25 H aPeople’s Republic of ChinaPK164PA AB2Hnx9040 U P725 X4 30 W Cg 25
5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to HP when requesting informatio
Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t
5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description # of Screws Removed5.10 Speakers 45.11 Optical Drive 25.12 Disp
Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat
5–6 Maintenance and Service GuideRemoval and Replacement Proceduresb. Slide and hold the battery release latch 1 toward the back of the notebook.c. Us
Removal and Replacement ProceduresMaintenance and Service Guide 5–75. Remove the hard drive by following these steps:a. Remove the two rubber screw co
5–8 Maintenance and Service GuideRemoval and Replacement Procedurese. Remove the two PM1.5×5.0 shoulder screws 1 that secure the hard drive bezel to t
Removal and Replacement ProceduresMaintenance and Service Guide 5–9g. Remove the four PM2.5×4.0 screws 1 that secure the hard drive frame to the hard
5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. Spare part num
Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Memory Module1. Prepare the notebook for disassembly (refer to Section 5.3).2.
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