Compaq 1200 Specifications download pdf (Page 22)

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Compaq Diagnostics

Compaq Diagnostics is installed on the hard drive of the computer. Run the

Diagnostics utilities when you want to view or test system information and if you

have installed or connected devices. If you run Compaq Diagnostics from a diskette,

ensure that it is version 10.11 or later.

The Diagnostics menu includes the following utilities:

■ Computer Checkup (TEST)

■ View System Information (INSPECT)

■ Prepare Computer for a Compaq Service Call (RemotePaq)

If you have a problem you cannot solve, run the Diagnostics utilities before you call

for support. Run Computer Checkup and select to save the device list to a file and to

print or to save the log of errors. Run the View System Information (INSPECT) utility

and select to print or to save that information. Have the files or the printed

information available when you call for support.

Computer Checkup (TEST)

Computer Checkup (TEST) determines whether the various computer components

and devices are recognized by the system and are functioning properly. You can

display, print, or save the information generated by Computer Checkup.

Follow these steps to run Computer Checkup:

1. Plug the computer into an external power source. (A low battery condition could

interrupt the program.)

2. Turn on the external devices that you want to test. Connect the printer if you want

to print a log of error messages.

3. Insert the Compaq Diagnostics diskette in drive A.

4. Turn on or restart the computer. The computer starts from drive A, and the

Diagnostics Welcome screen appears.

5. Press Enter to continue. The Diagnostics menu appears.

6. Select Computer Checkup from the Diagnostics menu. A Test Option menu

appears.

7. Select View the Device List from the Test Option menu. A list of the installed

Compaq devices appears.

8. If the list of installed devices is correct, select OK. The Test Option menu

appears.

NOTE:

If the list is incorrect, ensure that any new devices are installed properly.

9. Select one of the following from the Test Option menu:

■ Quick Check Diagnostics. Runs a quick, general test on each device with a

minimal number of prompts. If errors occur, they display when the testing is

complete. You cannot print or save the error messages.

■ Automatic Diagnostics. Runs unattended, maximum testing of each device with

minimal prompts. You can choose how many times to run the tests, to stop on

errors, or to print or save a log of errors.

■ Prompted Diagnostics. Allows maximum control over testing the devices. You

can choose attended or unattended testing, decide to stop on errors, or choose

to print or save a log of errors.

10. Follow the instructions on the screen as the devices are tested. When testing is

complete, the Test Option menu appears.

11. Exit the Test Option menu.

12. Exit the Diagnostics menu.

View System Information (INSPECT)

The View System Information (INSPECT) utility provides information about the

computer and installed or connected devices. You can display, print, or save the

information.

Follow these steps to run View System Information (INSPECT) from the Compaq

Diagnostics diskette:

1. Turn on the external devices that you want to test. Connect the printer if you want

to print the information.

2. Insert the Compaq Diagnostics diskette in drive A.

3. Turn on or restart the computer. The computer starts from drive A, and the

Diagnostics Welcome screen appears.

4. Press Enter to continue. The Diagnostics menu appears.

5. Select View System Information (INSPECT) from the Diagnostics menu.

6. Select the item you want to view from the following list:

System Memory

ROM Audio

Keyboard Operating system

System ports System files

System storage Windows files

Graphics

7. Follow the instructions on the screen to cycle through the screens, to return to the

list and choose another item, or to print the information.

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Compaq 1200 Specifications Page 22

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