HP ProLiant DL388e Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage
Component identification 10 • Rear panel with the secondary PCI riser cage and 2 SFF rear drive options Item Description 1 Riser board without S
Software and configuration utilities 100 HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offl
Software and configuration utilities 101 a fast and accurate resolution, based on your product’s service level. Notifications may be sent to your au
Software and configuration utilities 102 Scripting Toolkit for Windows and Linux The Scripting Toolkit for Windows and Linux is a server deployment
Software and configuration utilities 103 • Displaying system information • Selecting the primary boot controller • Configuring memory options •
Software and configuration utilities 104 For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the
Software and configuration utilities 105 10. Press the Esc key to exit RBSU. 11. Press the F10 key to confirm exiting RBSU. The server automaticall
Software and configuration utilities 106 ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS). To upgrade the firmwar
Software and configuration utilities 107 Safety and security benefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the
Software and configuration utilities 108 • VCA compares installed software versions on the node with updates available in the VCRM managed reposito
Troubleshooting 109 Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedu
Component identification 11 Item Description 5 Rear LFF drive 1 (optional) 6 Rear LFF drive 2 (optional) 7 Power supply 1 8 Power supply 2 (optiona
System battery replacement 110 System battery replacement If the server no longer automatically displays the correct date and time, you might have t
System battery replacement 111 IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing t
Regulatory information 112 Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety
Electrostatic discharge 113 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y
Specifications 114 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Non-
Specifications 115 • HP 750 W CS Titanium Hot-plug Power Supply (96% efficiency) (on page 117) • HP 750 W CS -48 V DC Hot-plug Power Supply (94% e
Specifications 116 Power supply output — Rated steady-state power 460 W at 100 V to 240 V AC input Maximum peak power 460 W at 100 V to 240 V AC inp
Specifications 117 HP 750 W CS Platinum Hot-plug Power Supply (94% efficiency) Specification Value Input requirements — Rated input voltage 100 V
Specifications 118 Rated input frequency 50 Hz to 60 Hz Rated input current 4.1 A Maximum rated input power 803 W at 200 V AC input 798 W at 240 V A
Specifications 119 CAUTION: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personne
Component identification 12 PCIe riser board slot definitions Slot number Riser board option Type Length Height Connector link width Negotiable
Support and other resources 120 Support and other resources Before you contact HP Be sure to have the following information available before you cal
Support and other resources 121 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship
Support and other resources 122 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'i
Support and other resources 123 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen
Support and other resources 124 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes
Support and other resources 125 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pe
Support and other resources 126
Support and other resources 127
Acronyms and abbreviations 128 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AHCI Advanced Host Controller Interfa
Acronyms and abbreviations 129 GPU graphics processing unit HP CS HP Common Slot (power supply) HP SIM HP Systems Insight Manager HP SUM HP Smart
Component identification 13 Item Description 3 TPM connector 4 Mini-SAS connector 5 SATA drive connector 6 System battery 7 SATA optical/storage dr
Acronyms and abbreviations 130 ORCA Option ROM Configuration for Arrays PCIe Peripheral Component Interconnect Express PDU power distribution unit
Acronyms and abbreviations 131 SELV separated extra low voltage SFF small form factor SPP HP Service Pack for ProLiant SSA HP Smart Storage Admin
Documentation feedback 132 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documenta
Index 133 A access panel 23 Active Health System 97, 98 ACU (Array Configuration Utility) 97, 105 Advanced ECC memory 63, 104 air baffle 2
Index 134 G GPU power cabling 72, 94 GPU retaining bracket 72 grounding methods 113 grounding requirements 29 H hardware options installatio
Index 135 peripheral devices 9 POST error messages 109 power calculator 29, 119 power distribution unit (PDU) 29 power redundancy 78 power
Index 136 USB connector 7, 9 USB support 106 utilities, deployment 97, 102 V ventilation 27 Version Control Agent (VCA) 107 Version Contro
Component identification 14 DIMM slot locations DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use t
Component identification 15 administrators is to restart the system. Resetting the system erases any information which could support problem analysi
Component identification 16 Drive LED definitions Item LED Status Definition 1 Locate Solid blue The drive is being identified by a host
Component identification 17 • Cache module installed on a storage controller • Cache module installed on the system board 1 - Amber 2 - Gr
Component identification 18 1 - Amber 2 - Green 3 - Green Interpretation Flashing 2 Hz Flashing 2 Hz Off The capacitor pack is not attached. Fl
Operations 19 Operations Power up the server 1. Connect each power cord to the server. 2. Connect each power cord to the power source. 3. Press t
© Copyright 2012, 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only war
Operations 20 IMPORTANT: The requirement of extending or removing the server from the rack when performing installation and maintenance procedures
Operations 21 For more information, see the documentation that ships with the rack mounting option. 7. Connect the peripheral cables. 8. Connect
Operations 22 5. Place the server on a sturdy, level surface. Remove the security bezel (optional) To access the front panel components, unlock and
Operations 23 Install the access panel 1. Place the access panel on top of the server with the access panel latch open. Allow the panel to extend p
Operations 24 1. Install the air baffle. 2. Install the access panel (on page 23). 3. Install the server into the rack ("Installing the serv
Operations 25 o Primary PCI riser cage o Secondary PCI riser cage (optional) Install the PCI riser cages CAUTION: To prevent damage to the se
Operations 26 o Primary PCI riser cage o Secondary PCI riser cage (optional) The secondary PCI riser cage (PN 688037-001) is optional in a dual-pr
Setup 27 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 28 • Leave a minimum clearance of 63.5 cm (25 inches) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 inches) behind the ra
Setup 29 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of
Contents 3 Contents Component identification ...
Setup 30 WARNING: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel, as def
Setup 31 WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational healt
Setup 32 WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured at the top and bottom to the buildin
Setup 33 CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and c
Setup 34 To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP
Hardware options installation 35 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 36 • Install the riser board option with the embedded HP Dynamic Smart Array B320i controller (PN 684896-001). The HP
Hardware options installation 37 2. Prepare the drive. 3. Install the drive. 4. Determine the status of the drive from the drive LED definitions
Hardware options installation 38 5. Remove the LFF drive cage blank. 6. Release the drive power cable from the PSU air baffle latches. 7. Instal
Hardware options installation 39 Ensure the cage latch is secured in place before tightening the drive cage screws. 8. Connect the drive power cab
Contents 4 Security bezel option ...
Hardware options installation 40 c. Connect the SATA cable to the rear drive cage, secure the cable in the cable clip, and then connect the cable to
Hardware options installation 41 5. Remove the LFF drive cage blank. 6. Release the drive power cable from the PSU air baffle latches.
Hardware options installation 42 7. Install the rear SFF drive cage. 8. Connect the drive power cable to the rear drive cage. 9. Connect the sho
Hardware options installation 43 c. Connect the SATA cable to the rear drive cage, secure the cable in the cable clip, and then connect the cable to
Hardware options installation 44 Drive cable options For more information about product features, specifications, options, configurations, and compa
Hardware options installation 45 SFF drive 8. Connect the rest of the drive cables required in this drive configuration. For more information, see
Hardware options installation 46 8. Connect the common end of the Mini-SAS Y-cable to the controller option. 9. Install the PCI riser cage ("
Hardware options installation 47 b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on
Hardware options installation 48 To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smar
Hardware options installation 49 To install the component: 1. Power down the server (on page 19). 2. Remove all power: a. Disconnect each power c
Contents 5 HP product QuickSpecs ...
Hardware options installation 50 b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on
Hardware options installation 51 8. When using an integrated array controller: a. Install the cache module on the storage controller. b. Install
Hardware options installation 52 Optical drive option For more information about product features, specifications, options, configurations, and comp
Hardware options installation 53 10. Route the optical drive cable along the side of the system board, and then connect the cable to the system boar
Hardware options installation 54 Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 One processor, nonredundant Blank
Hardware options installation 55 o Remove the fan blank in a nonredundant configuration. o Remove the defective fan in a failed redundant fan conf
Hardware options installation 56 5. Install the fan module into the fan bay. 6. Install the access panel (on page 23). 7. Slide the server back i
Hardware options installation 57 o Remove the fan blank in a nonredundant configuration. o Remove the defective fan in a failed redundant configur
Hardware options installation 58 6. Install the fan module into the fan bay. CAUTION: To prevent improper cooling and thermal damage, do not op
Hardware options installation 59 • Quad-rank PC3L-10600 (DDR3L-1333) LRDIMMs operating at up to 1333 MT/s Depending on the processor model, the num
Contents 6 HP 750 W CS Titanium Hot-plug Power Supply (96% efficiency) ... 117 HP 750 W CS -48 V
Hardware options installation 60 DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustr
Hardware options installation 61 The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIM
Hardware options installation 62 Advanced ECC protects the server against some multibit memory errors. Advanced ECC can correct both single-bit memo
Hardware options installation 63 For detailed memory configuration rules and guidelines, use the Online DDR3 Memory Configuration Tool on the HP web
Hardware options installation 64 • In multiprocessor configurations, each processor must have a valid Lockstep memory mode configuration. • In mul
Hardware options installation 65 9. Install the access panel (on page 23). 10. Install the server into the rack ("Installing the server into t
Hardware options installation 66 6. Remove the heatsink blank. CAUTION: The pins on the processor socket are very fragile. Any damage to them m
Hardware options installation 67 8. Remove the clear processor socket cover. Retain the processor socket cover for future use. 9. Install the proc
Hardware options installation 68 CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor s
Hardware options installation 69 c. Finish the installation by completely tightening the screws in the same sequence. 14. Install the fans based o
Component identification 7 Component identification Front panel components • 8-bay SFF drive model Item Description 1 Video connector 2 Optical
Hardware options installation 70 Store any unused fans as spares. 17. Install the air baffle (on page 23). 18. Install the access panel (on page
Hardware options installation 71 6. Identify the expansion slot compatible with the new option, and then remove the cover for that slot: o Primary
Hardware options installation 72 o Secondary PCI riser cage 9. Install the PCI riser cage ("Install the PCI riser cages" on page 25).
Hardware options installation 73 o Extend the server from the rack (on page 19). o Remove the server from the rack (on page 21). 4. Remove the acc
Hardware options installation 74 o Single-rank GPU o Dual-rank GPU 10. Install the PCI riser cage ("Install the PCI riser cages" on pa
Hardware options installation 75 o Primary GPU power cabling o Secondary GPU power cabling 12. Install the air baffle (on page 23). 13. Install
Hardware options installation 76 1. Installing the Trusted Platform Module board (on page 76). 2. Retaining the recovery key/password (on page 78).
Hardware options installation 77 4. Remove the access panel (on page 22). 5. Remove the primary PCI riser cage ("Remove the PCI riser cages&qu
Hardware options installation 78 Retaining the recovery key/password The recovery key/password is generated during BitLocker™ setup, and can be save
Hardware options installation 79 Label color Output White 750 W -48 VDC Green 1200 W IMPORTANT: The DC power supply unit must only be installed
Component identification 8 • 8+8-bay SFF drive model Item Description 1 Video connector 2 SFF drives 3 Serial number/iLO information pull tab* 4
Hardware options installation 80 3. Remove the protective cover from the connector pins on the power supply. WARNING: To reduce the risk of ele
Cabling 81 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware opt
Cabling 82 4 SFF SATA cabling Item Description 1 Power cable 2 Mini-SAS cable 6 LFF SATA cabling Item Description 1 Power cable 2 Two-port S
Cabling 83 6 SFF SATA cabling Item Description 1 Power cable 2 Two-port SATA cable 3 Mini-SAS cable 8 LFF cabling • Mini-SAS cables connected
Cabling 84 • Mini-SAS cables connected to a storage controller option Item Description 1 Power cable 2 Mini-SAS cables • Mini-SAS Y-cable conn
Cabling 85 • Mini-SAS Y-cable connected to the P830 storage controller option Item Description 1 Power cable 2 Mini-SAS Y-cable 8 SFF cabling
Cabling 86 • Mini-SAS cables connected to a storage controller option Item Description 1 Power cable 2 Mini-SAS cables • Mini-SAS Y-cable conn
Cabling 87 • Mini-SAS Y-cable connected to the P830 storage controller option Item Description 1 Power cable 2 Mini-SAS Y-cable 8+8 SFF cablin
Cabling 88 • Mini-SAS cables connected to a storage controller option and a riser board with SAS support installed in the primary PCI riser cage
Cabling 89 • Mini-SAS cables connected to storage controller options installed in separate PCI riser cages Item Description 1 Power cable 2 Mini
Component identification 9 Item Description Status 3 Power On/Standby button and system power LED Solid green = System on Flashing green (1 Hz/cyc
Cabling 90 • Mini-SAS Y-cables connected to the P830 storage controller option Item Description 1 Power cable 2 Mini-SAS Y-cables 2 LFF rear d
Cabling 91 • Sideband signal and SATA cables connected to the expander backplane Item Description 1 SATA cable 2 Power cable 3 Sideband signal c
Cabling 92 • Sideband signal and SATA cables connected to the expander backplane Item Description 1 SATA cable 2 Power cable 3 Sideband signal c
Cabling 93 • Capacitor packs connected to cache modules installed in separate storage controllers located in different PCI riser cages • Capacito
Cabling 94 Optical drive cabling GPU power cabling • GPU connection options: o Single-rank GPU
Cabling 95 o Dual-rank GPU • System board connection options: o Primary GPU power cabling
Cabling 96 o Secondary GPU power cabling
Software and configuration utilities 97 Software and configuration utilities Server mode The software and configuration utilities presented in this
Software and configuration utilities 98 HP Insight Remote Support software (on page 100) is also available in HP iLO with no operating system softwa
Software and configuration utilities 99 The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or
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