ProLiant DL760 ServersMaintenance and Service GuideFirst Edition (March 2001)Part Number 173771-001Spare Part Number 234212-001Compaq Computer Corpora
About This Guide xiAccess Panel Label and IndicatorsA significant amount of information about server configuration and options installation isprovid
Chapter 5Physical, Operating, and PerformanceSpecificationsThis section provides physical, operating and performance specifications for the followingc
5-2 Compaq ProLiant DL760 Servers Maintenance and Service GuideSystem UnitTable 5-1System Unit SpecificationsDimensionsHeight 30.83 cm (12.14 inches
Physical, Operating, and Performance Specifications 5-3Power SupplyTable 5-2Power Supply SpecificationsGeneral specificationsTo 40°C and 1,525 m (to
5-4 Compaq ProLiant DL760 Servers Maintenance and Service GuideDual Inline Memory Module (DIMM)Table 5-3DIMM SpecificationsSize 128MB, 256MB, 512MB,
Physical, Operating, and Performance Specifications 5-524X Max IDE CD-ROM DriveTable 5-524X Max IDE CD-ROM Drive SpecificationsDimensionsHeight 4.29
5-6 Compaq ProLiant DL760 Servers Maintenance and Service GuideTable 5-524X Max IDE CD-ROM Drive Specifications continuedAudio output levelLine out
Physical, Operating, and Performance Specifications 5-7Hot-Plug Ultra3 SCSI Hard DrivesTable 5-7Hot-Plug Ultra3 SCSI Hard Drives9.1-GB 18.2-GB 36.4-
5-8 Compaq ProLiant DL760 Servers Maintenance and Service GuideCompaq Integrated Smart Array ControllerTable 5-8Compaq Integrated Smart Array Contro
Physical, Operating, and Performance Specifications 5-9Compaq NC3134 Fast Ethernet NIC64 PCI Dual 10/100 ControllerTable 5-9Fast Ethernet Controller
Compaq Confidential – Need to Know RequiredWriter: Integrity Group Project: Compaq ProLiant DL760 Servers Maintenance and Service Guide Comments: Pa
xii Compaq ProLiant DL760 Servers Maintenance and Service GuideGetting HelpIf you have a problem and have exhausted the information in this guide, y
2 Compaq ProLiant DL760 Servers Maintenance and Service GuideCompaq Confidential – Need to Know RequiredWriter: Integrity Group Project: Compaq Pro
Index 3Compaq Confidential – Need to Know RequiredWriter: Integrity Group Project: Compaq ProLiant DL760 Servers Maintenance and Service Guide Com
4 Compaq ProLiant DL760 Servers Maintenance and Service GuideCompaq Confidential – Need to Know RequiredWriter: Integrity Group Project: Compaq Pro
Index 5Compaq Confidential – Need to Know RequiredWriter: Integrity Group Project: Compaq ProLiant DL760 Servers Maintenance and Service Guide Com
6 Compaq ProLiant DL760 Servers Maintenance and Service GuideCompaq Confidential – Need to Know RequiredWriter: Integrity Group Project: Compaq Pro
Index 7Compaq Confidential – Need to Know RequiredWriter: Integrity Group Project: Compaq ProLiant DL760 Servers Maintenance and Service Guide Com
About This Guide xiiiCompaq Authorized ResellerFor the name of your nearest Compaq authorized reseller: In the United States, call 1-800-345-1518.
Chapter 1Illustrated Parts CatalogThis chapter provides the illustrated parts breakdown and a spare parts list for theCompaq ProLiant™ DL760 server. S
1-2 Compaq ProLiant DL760 Servers Maintenance and Service GuideSystem Chassis Exploded View6721345Figure 1-1. System chassis exploded view
Illustrated Parts Catalog 1-3Table 1-1System Chassis Parts ListItem Description Spare Part NumberSYSTEM CHASSIS1 System chassis 122231-0012 Top acce
1-4 Compaq ProLiant DL760 Servers Maintenance and Service GuideProcessor and Memory Module Exploded View8d8c8a8b11109121015a1315b1416a15d15cFigure 1
Illustrated Parts Catalog 1-5Table 1-2Processor and Memory Module Spare Parts ListItem Description Spare Part NumberMODULE COMPONENTS8 Processor mod
1-6 Compaq ProLiant DL760 Servers Maintenance and Service GuideTable 1-2Processor and Memory Module Spare Parts List continuedItem Description Spare
Illustrated Parts Catalog 1-7Media Module Exploded View1817b21221920Figure 1-3. Media module exploded view
Notice© 2001 Compaq Computer CorporationCompaq, the Compaq logo, Compaq Insight Manager, ProLiant, and SmartStart Registered in U.S. Patentand Tradema
1-8 Compaq ProLiant DL760 Servers Maintenance and Service GuideTable 1-3Media Module Spare Parts ListItem Description Spare Part NumberCHASSIS17 Fro
Illustrated Parts Catalog 1-9I/O Module Exploded View26a29e29i28b26b23d272526c23a23b2429g26d29f29k29lFigure 1-4. I/O module exploded view
1-10 Compaq ProLiant DL760 Servers Maintenance and Service GuideTable 1-4I/O Module Spare Parts ListItem Description Spare Part NumberCHASSIS23 I/O
Illustrated Parts Catalog 1-11Table 1-4I/O Module Spare Parts List continuedItem Description Spare Part Number29 Miscellaneous plastics kita) Memory
1-12 Compaq ProLiant DL760 Servers Maintenance and Service GuideTable 1-5Miscellaneous Spare Parts List continuedItem Description Spare Part Number3
Chapter 2Removal and Replacement ProceduresThis chapter provides subassembly/module-level removal and replacement procedures forCompaq ProLiant DL760
2-2 Compaq ProLiant DL760 Servers Maintenance and Service GuideElectrostatic Discharge InformationA discharge of static electricity can damage stati
Removal and Replacement Procedures 2-3Hot-Pluggable PartsBefore beginning the removal of any serviceable parts, determine whether the part ishot-plu
2-4 Compaq ProLiant DL760 Servers Maintenance and Service GuideBefore beginning any of the removal and replacement procedures for non-hot-plug devic
Removal and Replacement Procedures 2-5Weight Warning42-62 kg93-137 lbWARNING: The Compaq ProLiant DL760 weighs 62 kilograms (137 pounds) whenfully
ContentsAbout This GuideText Conventions ...viiSymb
2-6 Compaq ProLiant DL760 Servers Maintenance and Service Guide Server Warnings and PrecautionsWARNING: To reduce the risk of personal injury from
Removal and Replacement Procedures 2-7Compaq ProLiant DL760 ServerIn Compaq ProLiant DL760 servers, options and accessories are easily accessed thro
2-8 Compaq ProLiant DL760 Servers Maintenance and Service Guide132Figure 2-3. Compaq ProLiant DL760 server—rear viewTable 2-2Rear ComponentsItem De
Removal and Replacement Procedures 2-9Server ModulesThe Compaq ProLiant DL760 server chassis facilitates the replacement or installation ofhardware
2-10 Compaq ProLiant DL760 Servers Maintenance and Service GuideTop Access PanelWARNING: To reduce the risk of personal injury from hot surfaces, a
Removal and Replacement Procedures 2-11Media ModuleMass storage in Compaq ProLiant DL760 servers is located in the media module. The mediamodule is
2-12 Compaq ProLiant DL760 Servers Maintenance and Service Guide 3. Pull the media module out of the chassis until it contacts the module stop latc
Removal and Replacement Procedures 2-13Media Module BezelTo remove the media module bezel: 1. Perform the preparation procedures. See “Preparation
2-14 Compaq ProLiant DL760 Servers Maintenance and Service GuideIntegrated Management DisplayTo remove the Integrated Management Display (IMD): 1.
Removal and Replacement Procedures 2-15 5. Press inward on the two locking tabs on the rear of the display panel . 6. Pull the IMD from the front
iv Compaq ProLiant DL760 Servers Maintenance and Service GuideRemoval and Replacement ProcedurescontinuedMedia Module ...
2-16 Compaq ProLiant DL760 Servers Maintenance and Service GuideHard Drive BlankTo remove a hard drive blank from a hard drive bay: 1. Push the sid
Removal and Replacement Procedures 2-17Hot-Plug Drive Replacement GuidelinesYou should be able to hot-plug a drive during normal activity. Be aware,
2-18 Compaq ProLiant DL760 Servers Maintenance and Service GuideCAUTION: Do not turn off an attached disk drive enclosure when the server containin
Removal and Replacement Procedures 2-19Integrated Diskette Drive and CD-ROMThe media module has a one third-height drive bay occupied by a 1.44-MB d
2-20 Compaq ProLiant DL760 Servers Maintenance and Service Guide 2. Unscrew the tray screw located on the front of the media module. 3. Slide out
Removal and Replacement Procedures 2-21Media Module Cable Routing Diagram1 2 3 4 5Figure 2-15. Media module cable routing diagramTable 2-4Media Mod
2-22 Compaq ProLiant DL760 Servers Maintenance and Service GuidePower On/Standby Switch AssemblyTo remove the Power On/Standby switch: 1. Perform t
Removal and Replacement Procedures 2-23 8. Remove the power switch plate from the media module .3Figure 2-17. Removing the power switch plate fro
2-24 Compaq ProLiant DL760 Servers Maintenance and Service GuideProcessor and Memory ModuleShipping ScrewTo protect the Processor and Memory Module
Removal and Replacement Procedures 2-25Opening and Removing the Processor and Memory ModuleTo open the Processor and Memory Module: 1. Perform the
About This Guide vChapter 4Connectors, Switches, and LED IndicatorsConnectors...
2-26 Compaq ProLiant DL760 Servers Maintenance and Service Guide 3. Pull the Processor and Memory Module out of the chassis until it contacts the m
Removal and Replacement Procedures 2-27Removing the Memory BoardWARNING: To reduce the risk of personal injury from hot surfaces, allow the interna
2-28 Compaq ProLiant DL760 Servers Maintenance and Service GuideDual Inline Memory ModulesCompaq ProLiant DL760 servers ship with 128-MB, 256-MB, 51
Removal and Replacement Procedures 2-29Any combination of SDRAM DIMMs can be used as long as the guidelines explained earlier arefollowed. Examples
2-30 Compaq ProLiant DL760 Servers Maintenance and Service GuideTo remove a DIMM: 1. Perform the preparation procedures. See “Preparation Procedure
Removal and Replacement Procedures 2-31Processor Board LayoutFigure 2-25 and Table 2-6 show the processor board layout and processor socket numberin
2-32 Compaq ProLiant DL760 Servers Maintenance and Service GuideProcessorCAUTION: Handle the processor only by the ejectors. If you must set the pr
Removal and Replacement Procedures 2-33Processor Power ModuleCAUTION: The processor must be removed before you remove the Processor Power Module.At
2-34 Compaq ProLiant DL760 Servers Maintenance and Service GuideProcessor Terminator BoardTo remove a processor terminator board: 1. Rotate the eje
Removal and Replacement Procedures 2-35Middle Air BaffleIMPORTANT: The middle air baffle must be installed during operation of the server to ensure
About This Guide viiAbout This GuideThis maintenance and service guide can be used for reference when servicing CompaqProLiant DL760 servers.WARNING
2-36 Compaq ProLiant DL760 Servers Maintenance and Service GuideCache AcceleratorsIMPORTANT: Cache Accelerators must be installed when processors a
Removal and Replacement Procedures 2-37After replacing the Cache Accelerator, complete the following steps to clear the CacheAccelerator POST Error
2-38 Compaq ProLiant DL760 Servers Maintenance and Service GuideI/O ModuleThe I/O module is located at the rear of the server. Remove it to replace
Removal and Replacement Procedures 2-39 7. To completely remove the I/O module from the chassis, press in on the module stoplatches , and pull the
2-40 Compaq ProLiant DL760 Servers Maintenance and Service GuideRemoving the Cable Management ArmTo remove the cable management arm: 1. Label all c
Removal and Replacement Procedures 2-41Locating the I/O Expansion SlotsThe I/O expansion slots are located on the I/O board in the I/O module. The I
2-42 Compaq ProLiant DL760 Servers Maintenance and Service GuideTable 2-7Bus Distribution of PCI Hot Plug Slots.Bus PCI Hot Plug Slot No Associated
Removal and Replacement Procedures 2-43Removing a PCI/PCI-X Expansion BoardCAUTION: Do not open the slot release lever unless the green PCI Hot Plu
2-44 Compaq ProLiant DL760 Servers Maintenance and Service Guide 4. When the green LED is off, disconnect the cables to the PCI/PCI-X expansion boa
Removal and Replacement Procedures 2-459-Slot Hot-Plug BasketTo remove the 9-slot hot-plug basket: 1. Perform the preparation procedures. See “Prep
viii Compaq ProLiant DL760 Servers Maintenance and Service GuideSymbols in TextThese symbols may be found in the text of this guide. They have the f
2-46 Compaq ProLiant DL760 Servers Maintenance and Service Guide 5. Remove the screw securing the hot-plug basket to the chassis. 6. Disengage t
Removal and Replacement Procedures 2-47Hot-Plug FansThe Compaq ProLiant DL760 server ships with two hot-plug fans. Fan 1 is closest to the rear ofth
2-48 Compaq ProLiant DL760 Servers Maintenance and Service GuideTo remove a hot-plug fan from the server:CAUTION: Never remove both hot-plug fans w
Removal and Replacement Procedures 2-49Fan Cage AssemblyTo remove the fan cage assembly: 1. Perform the preparation procedures. See “Preparation Pr
2-50 Compaq ProLiant DL760 Servers Maintenance and Service GuideI/O Module Central Support BracketTo remove the I/O module central support bracket:
Removal and Replacement Procedures 2-51I/O PlenumsThe I/O module is installed with three plenums. There is a fan cage plenum, a 2-slot plenum thatco
2-52 Compaq ProLiant DL760 Servers Maintenance and Service Guide 3. Lift up the 9-slot plenum , and flex each end to release the catches . 4. Re
Removal and Replacement Procedures 2-53Removing the Fan Cage PlenumTo remove the fan cage plenum from the I/O module: 1. Lift up the fan cage plenu
2-54 Compaq ProLiant DL760 Servers Maintenance and Service GuideRemoving the 2-Slot PlenumTo remove the 2-slot plenum: 1. Locate the 2-slot plenum
Removal and Replacement Procedures 2-55Internal BatteryWARNING: Your computer contains an internal Lithium cell battery. There is risk of fire andb
About This Guide ix42–62 kg93–137 lbThis symbol indicates that the component exceeds the recommended weight forone individual to handle safely.WARNI
2-56 Compaq ProLiant DL760 Servers Maintenance and Service GuideHot-Plug Power Supply and Midplane AssemblyCompaq ProLiant DL760 servers support up
Removal and Replacement Procedures 2-57 2. Squeeze upward on the release tab in the middle of the power supply handle . 3. Rotate the power suppl
2-58 Compaq ProLiant DL760 Servers Maintenance and Service GuideSystem Midplane AssemblyThe system midplane assembly is the board that the power sup
Chapter 3Diagnostic ToolsThis chapter provides an overview of the software and firmware diagnostic tools available forCompaq ProLiant DL760 servers.
3-2 Compaq ProLiant DL760 Servers Maintenance and Service GuideDiagnostic Tools Utility OverviewThe following utilities were developed to assist in
Diagnostic Tools 3-3Table 3-1Diagnostic Tools continuedTool What it is How to run itROM-based SetupUtility (RBSU)The ROM-based Setup Utility allows
3-4 Compaq ProLiant DL760 Servers Maintenance and Service GuideTable 3-1Diagnostic Tools continuedTool What it is How to run itArray DiagnosticsUtil
Chapter 4Connectors, Switches, and LED IndicatorsThe graphics and tables in this section show the connector locations on the rear panel,I/O board, and
4-2 Compaq ProLiant DL760 Servers Maintenance and Service GuideConnectorsRear Panel1234567Figure 4-1. Rear panel connectorsTable 4-1Rear Panel Conn
Connectors, Switches, and LED Indicators 4-3I/O Board11 10 9 8 7 6 5 4 3 2 12120192217 15 14 1318 161223Figure 4-2. I/O board componentsTable 4-2I/
x Compaq ProLiant DL760 Servers Maintenance and Service GuideCompaq Technician NotesWARNING: Only authorized technicians trained by Compaq should a
4-4 Compaq ProLiant DL760 Servers Maintenance and Service GuideProcessor Board110876543291112Figure 4-3. Processor board connectorsTable 4-3Process
Connectors, Switches, and LED Indicators 4-5SwitchesThis section contains graphics and tables showing switch locations and settings on the processor
4-6 Compaq ProLiant DL760 Servers Maintenance and Service GuideProcessor Boardon1 2 3 4SW1on1 2 3 4SW21122Figure 4-5. Processor board switchesTable
Connectors, Switches, and LED Indicators 4-7SW1 - SW4 Processor Board Bus/Core Frequency RatioProcessor board bus/core frequency ratio switches can
4-8 Compaq ProLiant DL760 Servers Maintenance and Service GuideLED IndicatorsThis section contains graphics and tables showing LED locations and fun
Connectors, Switches, and LED Indicators 4-9Hot-Plug I/O Fan LED IndicatorsThe ProLiant DL760 server ships with two hot-plug fans. Fan 1 is closest
4-10 Compaq ProLiant DL760 Servers Maintenance and Service GuidePCI Hot Plug LED IndicatorsThe PCI Hot Plug amber LED and green LED indicators (
Connectors, Switches, and LED Indicators 4-11Each PCI Hot Plug button is used to activate or deactivate its associated PCI Hot Plug slot.Activating
4-12 Compaq ProLiant DL760 Servers Maintenance and Service GuidePower Supply LED IndicatorsFigure 4-10 and Table 4-9 show the location of power supp
Connectors, Switches, and LED Indicators 4-13Hot-Plug SCSI Hard Drive IndicatorsThe hot-plug SCSI hard drive LED indicators, located on each physica
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