Compaq ProLiant DL980 - G7 Server User's Guide Page 83
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- Table of contents
- TROUBLESHOOTING
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Server software and configuration utilities 83
Insight Manager. A dedicated server is recommended to host both HP Systems Insight Manager and
HP Insight Remote Support Advanced.
Details for both versions are available on the HP website (http://www.hp.com/go/insightremotesupport
).
To download the software for free, go to Software Depot (http://www.software.hp.com
).
Select Insight Remote Support from the menu on the right.
Keeping the system current
Drivers
The server includes new hardware that may not have driver support on all operating system installation
media.
If you are installing a SmartStart-supported operating system, use the SmartStart software (on page 73)
and its Assisted Path feature to install the operating system and latest driver support.
NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD,
refer to the SmartStart website (http://www.hp.com/servers/smartstart
) to be sure that you
are using the latest version of SmartStart. For more information, refer to the documentation
provided with the SmartStart CD.
If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware
are required. These drivers, as well as other option drivers, ROM images, and value-add software can be
downloaded from the HP website (http://www.hp.com/support
).
IMPORTANT: Always perform a backup before installing or updating device drivers.
Version control
The VCRM and VCA are Web-enabled Insight Management Agents tools that HP SIM uses to facilitate
and schedule software update tasks to the entire enterprise.
• VCRM manages the repository for Windows and Linux PSPs as well as online firmware.
Administrators can browse a graphical view of the PSPs or configure VCRM to automatically update
the repository with Internet downloads of the latest software from HP.
• VCA compares installed software versions and available updates. Administrators can configure VCA
to point to a repository managed by VCRM.
For more information about version control tools, see the HP Systems Insight Manager Help Guide and the
Version Control User Guide on the HP Systems Insight Manager website (http://www.hp.com/go/hpsim
).
ProLiant Support Packs
PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management
agents. Refer to the PSP website
(http://h18000.www1.hp.com/products/servers/management/psp.html
).
- HP ProLiant DL980 G7 Server 1
- User Guide 1
- Intended audience 2
- Contents 3
- Front panel components 7
- Front panel LEDs 8
- System Insight Display LEDs 9
- LED Component 10
- Hard drive LEDs 11
- Hard drive LED combinations 11
- Rear panel components 12
- Item Description 13
- Rear panel LEDs 14
- Power supply LED 15
- Fan location 16
- System board components 18
- System maintenance switch 19
- Expansion board components 20
- DIMM slot locations 22
- Device numbers 22
- SAS hard drive LEDs 23
- Battery pack LEDs 24
- Operations 26
- Remove the access panel 27
- Operations 29 29
- Rack planning resources 30
- Optimum environment 31
- Power requirements 32
- Rack warnings 33
- Installing hardware options 33
- Registering the server 34
- Introduction 35
- Processor options 35
- Install the heatsink 39
- Memory options 40
- DIMM identification 41
- DIMM installation guidelines 42
- Hemisphere mode 44
- Memory RAS 45
- Installing memory 47
- Hot-plug hard drive option 49
- 3. Install the hard drive 50
- Expansion board options 52
- Low profile I/O expander 59
- Cabling 71
- DVD-ROM drive cabling 72
- Configuration tools 73
- HP ROM-Based Setup Utility 73
- Using RBSU 74
- Auto-configuration process 74
- Boot options 75
- BIOS Serial Console 75
- Configuring lockstep memory 75
- Array Configuration Utility 76
- Management tools 78
- Erase Utility 79
- HP Systems Insight Manager 80
- Management Agents 80
- Redundant ROM support 80
- Diagnostic tools 81
- Integrated Management Log 82
- Array Diagnostic Utility 82
- Keeping the system current 83
- Care Pack 84
- Battery replacement 85
- Troubleshooting 86
- Symbols on equipment 87
- Warnings and cautions 87
- Symptom information 88
- Loose connections 89
- Service notifications 90
- Troubleshooting flowcharts 90
- General diagnosis flowchart 91
- Symptoms: 93
- Troubleshooting 95 95
- POST problems flowchart 96
- OS boot problems flowchart 97
- • Redundancy failure 100
- Troubleshooting 101 101
- FCC rating label 102
- Class A equipment 102
- Class B equipment 102
- Modifications 103
- • EMC Directive 2004/108/EC 104
- Japanese notice 106
- BSMI notice 106
- Korean notice 106
- Chinese notice 107
- Laser compliance 107
- Battery replacement notice 107
- (Geräuschemission) 108
- Wireless devices 108
- Brazilian notices 109
- Canadian notices 109
- Japanese notices 109
- Taiwan notices 109
- Electrostatic discharge 110
- Specifications 111
- Server Specifications 112
- Technical support 114
- Technical support 115 115
- Customer Self Repair 116
- Technical support 117 117
- Reparo feito pelo cliente 118
- Technical support 119 119
- Technical support 120 120
- Technical support 121 121
- Acronyms and abbreviations 122
- Index 125 125
- Index 126 126
- Index 127 127
- Index 128 128
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