Compaq 4000 User Manual download pdf (Page 58)

5–14 Getting Started

Help & Support

Cannot automatically launch

Internet programs.

You must log in to your ISP

before some programs will

start.

Log in to your ISP and

launch the desired program.

Internet takes too long to

download Web sites.

Modem is not set up

properly.

Verify that the correct

modem speed and COM

port are selected:

1. Click Start then click

Control Panel. The

Control Panel window is

displayed.

2. Click Printers and Other

Hardware.

3. Click Phone and

Modem Options.

4. Select the Modems tab

then click the Properties

button.

5. Under Device status,

verify the modem is

working properly.

6. Under Device usage,

verify the modem is

enabled.

7. If there are further

problems, click the

Troubleshoot button

and follow the on-screen

instructions.

Internet Access (Continued)

Symptom Problem Solution

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