HP 2000 Notebook PCCompaq Presario CQ58Notebook PCMaintenance and Service GuideSUMMARYThis guide is a troubleshooting reference used for maintaining a
Category Description AMD UMA Integrated wireless local area network (WLAN) options by way ofwireless module and 1wireless antennas built into displ
Category Description AMD UMA Optical drive √ WLAN cards √3
2 External component identificationFinding your hardware and software informationLocating hardwareTo find out what hardware is installed on your compu
Component Description(4)Power connector Connects an AC adapter.(5)Security cable slot Attaches an optional security cable to the computer.NOTE: The
Component Description(6)Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,earbuds, a headset, or a television audio cab
DisplayComponent Description(1) WLAN antennas (1)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLANs).(2) Inter
TopTouchPadComponent Description(1) TouchPad light●Amber: The TouchPad is off.●Off: The TouchPad is on .(2) TouchPad on/off button Turns the TouchPa
LightsComponent Description(1) TouchPad light●Amber: The TouchPad is off.●Off: The TouchPad is on.(2) Caps lock light White: Caps lock is on, which
ButtonComponent Description Power button●When the computer is off, press the button to turn onthe computer.●When the computer is on, press the button
KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2)Windows logo key Displays the Windows
© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.ATI and ATI Mobility Radeon are trademarksof Advanced Micro Devices, Inc. Bluetooth isa trade
BottomComponent Description(1) Battery bay Holds the battery.(2) Vents (5) Enable airflow to cool internal components.NOTE: The computer fan start
3 Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and model numberloc
Computer major components14 Chapter 3 Illustrated parts catalog
Item Description Spare part number(1) 39.6-cm (15.6-in) HD, LED, BrightView (1366 x 768) display assembly:NOTE: For more information on the display as
Item Description Spare part number(18) Hard drive Supports the following 9.5 mm / 7.0 mm, 6.35 cm (2.5 in) SATA hard drives: ●320 GB, 7200 rpm 6
Display assembly componentsItem Description Spare part number(1) Display bezel ●Black 639509-001 ●For use in Compaq computer models 701766-001 ●For
Item Description Spare part number 701878-001(8) Display back cover (includes logo): ●For use in charcoal grey computer models 639501-001 ●For use
Mass storage devicesItem Description Spare part number(1) Hard drive Supports the following 9.5 mm, 6.3 cm (2.5 in) SATA hard drives: ●320 GB, 7200
Miscellaneous partsDescription Spare part numberAC adapters●65 W AC adapter 609939-001Power cord, AC, 3 wire, black, 1.83-m 490371-001Thermal pads ki
Sequential part number listingSpare part number Description449137-001 RTC battery (includes mounting adhesive)490371-001 Power cord, AC, 3 wire, black
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Spare part number Description657145-001 Fan/heat sink assembly (includes replacement thermal material) for use in AMD A50M UMAcomputer models660833-00
4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredThe following tools are needed to complete the removal and replac
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 78 screws, in 8 different sizes, that mu
Computer feetDescription Spare part numberRubber Feet Kit 639572-001The computer feet are adhesive-backed rubber pads. The feet attach to the base enc
BatteryDescription Spare part number6 cell, 2.20 Ah, 47 Wh 593553-001Before disassembling the computer:1. Shut down the computer. If you are unsure wh
Service doorDescription Spare part numberPlastics Kit (contains only the service door) 640889-001Before removing the service door, remove the battery
iv Safety warning notice
Hard driveNOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. Thehard drive bracket and hard drive connector,
4. Pull the bracket (2) straight up to remove it from the hard drive.5. To replace the hard drive adapter, remove the Phillips pan head 2.0 x 2.0 scre
Optical driveNOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket.Description Spare partnumberDVD±RW and C
6. Remove the optical drive bracket (2).Reverse the above procedure to reassemble and install the optical drive.Component replacement procedures35
WLAN moduleDescription Spare partnumberRalink RT5390R 802.11 b/g/n 1×1 WiFi 691415-001Before removing the WLAN module, remove the following components
Memory moduleDescription Spare part number4 GB PC3 12800 16000 MHz shared 641369-0012 GB PC3 12800 16000 MHz shared 652972-001Before removing the memo
RTC battery Description Spare part numberRTC battery (includes mounting adhesive) 449137-001Before removing the RTC battery, remove the following comp
KeyboardDescription Spare part numberFor use in the United States, Black 698694-001For use in French Canada, Black 698694-DB1Before removing the keybo
7. Remove the keyboard (3).Reverse this procedure to install the keyboard.40 Chapter 4 Removal and replacement procedures
Top coverDescription Spare part numberFor use in charcoal grey computer models 639532-001For use in Pacific blue Compaq computer models 701884-001For
Table of contents1 Product description ... 12
3. Remove the 6 Phillips 4.0 x 2.5 screws that secure the top cover to the computer.4. Close the computer and turn it upside down, with the front towa
6. Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure.Remove the top cover (2).NOTE: The TouchPad is glued
Power button boardDescription Spare part numberPower button board 640884-001Before removing the power button board, remove the following components:1.
Speaker assemblyDescription Spare part numberSpeaker assembly (includes cable) 639573-001Before removing the speaker assembly, remove the following co
TouchPad button boardDescription Spare part numberTouchPad button board (includes bracket and cable) 640885-001Before removing the TouchPad button boa
USB boardDescription Spare part numberUSB board 640883-001Before removing the USB board, remove the following components:1. Battery (see Battery on pa
Security cable lockNOTE: The security cable lock is included with the base enclosure, spare part number 701881-001.Before removing the security cable
Power connector Description Spare part numberPower connector (includes cable) 640891-001Before removing the power connector cable, remove the followin
Display assemblyDescription Spare part number39.6-cm (15.6-in) High Definition (HD), LED BrightView display assembly:●For use in charcoal grey compute
6. Lift the display panel (4) straight up to remove it.Reverse this procedure to install the display assembly.7. To replace any of the display assembl
Equipment guidelines ... 27Component replacement procedures ...
8. Flex and lift up on the inside edges of the bezel on the left side (1), the top and bottom (2), andthe right side (3) until the bezel disengages fr
11. Disconnect the webcam module cable (1) from the webcam module, and then remove thewebcam module (2). The webcam module is available using spare pa
13. Remove the display hinge covers (2). The display hinge covers are available using spare partnumber 640887-001.Reverse this procedure to install th
15. Remove the display panel (2) from the display enclosure. The display panel is available using thespare part number 641663-001.Reverse this procedu
19. Lift up to remove the antenna transceivers (2). The wireless antenna transceivers and cable areavailable using spare part number 639499-001 or 701
System boardNOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory andreplacement thermal material.Description Spare
3. Move the optical drive connector board (2) to the right, and then lift it up to disconnect it from thesystem board.Reverse this procedure to instal
Reverse the disassembly procedure to install the system board.Component replacement procedures59
Fan/heat sink assemblyNOTE: The fan/heat sink assembly includes replacement thermal material.Description Spare part numberFor use in AMD A50M UMA comp
5. Remove the fan/heat sink assembly by lifting it straight up.NOTE: Steps 6 through 10 apply only to computer models equipped with AMD processors.6.
Creating recovery media ... 73Restore and recovery ...
10. Remove the fan/heat sink assembly (4) by lifting straight up.Each time the fan/heat sink assembly is removed, the thermal material must be thoroug
Component replacement procedures63
5 SpecificationsComputer specificationsDimensionsDepth 24.5 cm (9.6 in)Width 37.4 cm (14.7 in)Height (front to rear) 3.1 to 3.6 cm (1.2 to 1.4 in)Weig
39.6-cm (15.6-in) display specificationsDimensionsHeight 21.0 cm (8.27 in)Width 35.9 cm (14.1 in)Diagonal 39.6 cm (15.6)Number of colors Up to 16.8 mi
Hard drive specifications 320 GB*DimensionsHeight 9.5 mm / 7 mmWidth 70 mmWeight 101 gInterface type SATATransfer rate 100 MB/secSecurity ATA securit
DVD±RW and CD-RW SuperMulti Double-LayerCombo Drive specificationsApplicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXEDMODE
68 Chapter 5 Specifications
6 Using Setup Utility (BIOS) andSystem DiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only
To start System Diagnostics:1. Turn on or restart the computer, quickly press esc, and then press f2.2. Click the diagnostic test you want to run, and
7 Backing up, restoring, andrecoveringYour computer includes tools to help you safeguard your information and retrieve it if you ever need to.These to
See Creating recovery media on page 732. As you add hardware and software programs, create system restore points. A system restore pointis a snapshot
●The creation process can take up to an hour or more. Do not interrupt the creation process.●If necessary, you can exit the program before you have fi
●If you want to recover the computer's original factory partitioning and content, you can choose theSystem Recovery option from the Recovery medi
Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres
3. Click Change PC settings in the bottom-right corner of the screen, and then select Generalfrom the PC settings screen.4. Under Remove everything an
To start HP Recovery Manager from the recovery partition:1. Press f11 while the computer boots.– or –Press and hold f11 as you press the power button.
Follow these steps to remove the recovery partition:1. From the Start screen, type recovery, and then select HP Recovery Manager.2. Select Remove Reco
8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 V ac, or from 220
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg
1 Product descriptionCategory Description AMD UMA HP Pavilion G6 Notebook PC √Processors AMD C60 1.333 GHz/1.0 GHz, 1 MB L2 cache, 10666 MHz), D
Country/region Accredited agency Applicable note numberThe United States UL 21. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conducto
9RecyclingWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and re
IndexAAC adapter, spare part numbers20action keysidentifying 11antennaremoval 55spare part number 17audio, product description 1audio-in (microphone)
spare part numbers 16, 19,32specifications 66hard drive bay, identifying 12Hard Drive Hardware Kit, sparepart number 19HP Recovery Manager 77correctin
recovery mediacreating 73creating using HP RecoveryManager 74recovery partition 77removing 78recyclecomputer 74, 76refresh 76computer 74removal/replac
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