Compaq ProLiant DL365 - G5 Server User's Guide

HP ProLiant DL365 Generation 5 Server User Guide Part Number 456203-001 October 2007 (First Edition)

Component identification 10 Rear panel LEDs and buttons Item Description Status 1 iLO 2 NIC activity LED Green = Activity exists. Flashing gre

Regulatory compliance notices 100 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline batte

Electrostatic discharge 101 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y

Specifications 102 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shi

Specifications 103 Specification Value Rated steady-state power 700 W

Technical support 104 Technical support Related documents For related documentation, refer to the Documentation CD. HP contact information For the

Technical support 105 you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be ret

Technical support 106 assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sos

Technical support 107 vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen Doku

Technical support 108 onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt

Technical support 109 ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico da HP para que

Component identification 11 System board components Item Description 1 System battery 2 NMI jumper 3 System maintenance switch (SW1) 4 Internal

Technical support 110

Technical support 111

Acronyms and abbreviations 112 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR A

Acronyms and abbreviations 113 IML Integrated Management Log ISEE Instant Support Enterprise Edition NEMA National Electrical Manufacturers Associ

Acronyms and abbreviations 114 PDU power distribution unit POST Power-On Self Test PPM processor power module PSP ProLiant Support Pack PXE Preb

Acronyms and abbreviations 115 SNMP Simple Network Management Protocol TMRA recommended ambient operating temperature UID unit identification UPS

Index 116 A AC power supply 9 access panel 20 ACU (Array Configuration Utility) 69 additional information 78, 104 ADU (Array Diagnostic Utili

Index 117 hard drives, installing 41 hardware options 32 hardware options installation 28, 32 health driver 13, 70 HP Insight Diagnostics 7

Index 118 ROMPaq utility 70, 72 S safety considerations 27, 78 SAS device numbers 14 SAS hard drive 41 SAS hard drive LEDs 15, 16 SATA driv

Component identification 12 System maintenance switch Position Default Function S1 Off Off = iLO 2 security is enabled. On = iLO 2 security is d

Component identification 13 To view the LEDs, access the HP Systems Insight Display (on page 18). LED Status Off Normal Amber Failure For addi

Component identification 14 HP Systems Insight Display LED and color Internal health LED color Status PPM failure (amber) Red Integrated PPM has f

Component identification 15 • Six hard drive configuration SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 On

Component identification 16 SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On,

Component identification 17 Fan locations Item Description 1 Fan module 1 2 Fan module 2 3 Fan module 3

Operations 18 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce

Operations 19 2. Extend the display from the chassis. The display can be rotated up to 90 degrees. Extend the server from the rack NOTE: If t

© Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties

Operations 20 WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a

Operations 21 4. Remove the air baffle. To install the component, reverse the removal procedure. Remove the PCI riser board assembly CAUTION: T

Operations 22 c. Lift the assembly to unseat the PCI riser boards and remove the assembly. To replace the component, reverse the removal procedure.

Operations 23 Remove and install a fan module The server has three fan modules. To remove a fan module: 1. Power down the server (on page 18). 2. E

Setup 24 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and

Setup 25 Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section

Setup 26 The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the

Setup 27 Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a

Setup 28 Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the

Setup 29 2. Connect the peripheral devices to the server. Item Description 1 PCI Express expansion slot 1, low-profile, half-length 2 PCI Expres

Contents 3 Contents Component identification...

Setup 30 3. Use the strain relief clip from the server hardware kit to secure the power cord. Powering up and configuring the server To power up th

Setup 31 Registering the server To register the server, refer to the HP Registration website (http://register.hp.com).

Hardware options installation 32 Hardware options installation Introduction If more than one option is being installed, read the installation instruc

Hardware options installation 33 CAUTION: To prevent possible server malfunction, do not mix processors of different speeds or cache sizes. Refer t

Hardware options installation 34 6. Rotate the latch and open the retaining bracket. IMPORTANT: Be sure the processor remains inside the process

Hardware options installation 35 9. Press down firmly until the processor installation tool clicks and separates from the processor, and then rem

Hardware options installation 36 10. Close the processor retaining bracket and the processor retaining latch. 11. Open the heatsink retaining latch

Hardware options installation 37 12. Remove the heatsink protective cover. 13. Install the heatsink. 14. Install the air baffle ("Remove and

Hardware options installation 38 Memory configurations The memory subsystem for this server is divided into two branches. Each memory branch is essen

Hardware options installation 39 5. Install the DIMM. 6. Install the access panel (on page 20). Hot-plug SAS and SATA hard drive options When addi

Contents 4 Memory configurations... 3

Hardware options installation 40 Removing hard drive bezel blanks CAUTION: To prevent improper cooling and thermal damage, do not operate the

Hardware options installation 41 Installing a hot-plug SAS or SATA hard drive 1. Remove one of the following: o Hard drive blank ("Removin

Hardware options installation 42 3. Install the hot-plug hard drive. 4. Determine the status of the hot-plug hard drive by observing the drive LEDs

Hardware options installation 43 IMPORTANT: After removing a blank, save it for future use. 3. Install the multibay device fully into the b

Hardware options installation 44 2. Remove the power supply blank. 3. Remove the protective cover from the connector pins on the power supply.

Hardware options installation 45 4. Install the redundant power supply into the bay until it clicks. 5. Connect the power cord to the power supply.

Hardware options installation 46 Expansion board options Installing an expansion board The server ships with PCI Express slots. PCI or PCI-X expansio

Hardware options installation 47 12. Slide the server into the rack. 13. Power up the server (on page 18). Installing a PCI-X riser board 1. Power

Hardware options installation 48 8. Install the PCI-X riser board on the riser board assembly. 9. Install a PCI-X expansion board ("Installing

Hardware options installation 49 • Upgrading the HP Smart Array P400i Controller to support six hard drives (on page 58) • Using a PCI SAS or SATA

Contents 5 HP Instant Support Enterprise Edition... 75 W

Hardware options installation 50 6. Disconnect the backplane power cable from the system board. 7. Turn the quarter-turn fasteners and lift the int

Hardware options installation 51 2. Turn the quarter-turn fasteners clockwise. Upgrading an HP Smart Array E200i Controller cache module and batter

Hardware options installation 52 7. Install the optional cache module. 8. Remove fan module 1 and 2 ("Remove and install a fan module" on

Hardware options installation 53 10. Install the HP Smart Array E200i Controller battery pack onto the HP Smart Array E200i Controller battery tray.

Hardware options installation 54 13. Connect the hard drive backplane power cable to the system board ("System board components" on pag

Hardware options installation 55 7. Remove the existing cache module. 8. Install the optional cache module. 9. Install the HP Smart Array P400i C

Hardware options installation 56 12. Remove the HP Smart Array E200i Controller battery tray and retain it for future use. 13. Connect the powe

Hardware options installation 57 14. Install the HP Smart Array P400i Controller battery pack onto the HP Smart Array P400i Controller battery tray.

Hardware options installation 58 16. Connect and route the battery pack power cable to the HP Smart Array P400i Controller cache module. 17. Instal

Hardware options installation 59 7. Install fan modules 1 and 2 ("Remove and install a fan module" on page 23). 8. Install the air baf

Contents 6 Environmental specifications ...

Hardware options installation 60 7. Disconnect the hard drive backplane power cable from the system board. 8. Turn the quarter-turn fasteners count

Hardware options installation 61 13. Install the access panel (on page 20). 14. Slide the server into the rack. 15. Power up the server (on page 18

Cabling 62 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware opti

Cabling 63 HP Smart Array P400i Controller cabling CAUTION: When routing cables, use the cable trough between fan modules 1 and 2. Be sure th

Cabling 64 Battery pack cabling • HP Smart Array E200i Controller battery pack cabling

Cabling 65 • HP Smart Array P400i Controller battery pack cabling Multibay backplane cabling

Configuration and utilities 66 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim

Configuration and utilities 67 Configuration Replication Utility CONREP is shipped in the SmartStart Scripting Toolkit and is a program that works w

Configuration and utilities 68 Auto-configuration process The auto-configuration process automatically runs when you boot the server for the first t

Configuration and utilities 69 Array Configuration Utility ACU is a browser-based utility with the following features: • Runs as a local applicatio

Component identification 7 Component identification Front panel components Item Description 1 Hard drive bay 5 (optional)* 2 Hard drive bay 6 (

Configuration and utilities 70 For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP w

Configuration and utilities 71 Integrated Lights-Out 2 technology The iLO 2 subsystem is a standard component of selected ProLiant servers that prov

Configuration and utilities 72 HP Systems Insight Manager HP SIM is a web-based application that allows system administrators to accomplish normal a

Configuration and utilities 73 6. Wait for the server to emit two beeps. 7. Repeat steps 1 and 2. 8. Set positions 1, 5, and 6 of the system maint

Configuration and utilities 74 For additional security, the external USB connectors can be disabled through RBSU. Disabling external USB in RBSU dis

Configuration and utilities 75 • From within Survey Utility • From within operating system-specific IML viewers o For NetWare: IML Viewer o For

Configuration and utilities 76 Keeping the system current Drivers The server includes new hardware that may not have driver support on all operating

Configuration and utilities 77 To download the tool and for more information, see the HP website (http://www.hp.com/support). Change control and pr

Troubleshooting 78 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving c

Troubleshooting 79 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions

Component identification 8 Front panel LEDs and buttons Item Description Status 1 Power On/Standby button and system power LED Green = System

Troubleshooting 80 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to th

Troubleshooting 81 To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 74) and use the survey

Troubleshooting 82 • Check any interlock or interconnect LEDs that may indicate a component is not connected properly. • If problems continue to oc

Troubleshooting 83 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of

Troubleshooting 84 Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP S

Troubleshooting 85 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Troubleshooting 86 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs

Troubleshooting 87

Troubleshooting 88 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system atte

Troubleshooting 89 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma

Component identification 9 Item Description Status 6 NIC 2 link/activity LED Green = Network link exists. Flashing green = Network link and activ

Troubleshooting 90 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart

Troubleshooting 91 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pag

Troubleshooting 92 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:

Troubleshooting 93 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the

Battery replacement 94 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat

Regulatory compliance notices 95 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance

Regulatory compliance notices 96 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio

Regulatory compliance notices 97 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana

Regulatory compliance notices 98 Disposal of waste equipment by users in private households in the European Union This symbol on the product or on

Regulatory compliance notices 99 Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical