Compaq Deskpro 2000 Series User Manual Page 142
- Page / 192
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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7-14 Troubleshooting
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Worldwide Telephone Numbers
Location Country Code Telephone Number
Argentina
General Information +54 -1-796-1616
Technical Support +54 -1-796-1717
Australia
General Information 61-2-9911-1999
Technical Support 61-2-9911-1955
PaqFax 61-2-9911-1982
Austria
General Information* 0222/8 78-16 16
Technical Support* 0222/8 78-16-16
Ordering Backup Software +31 -55-38-43-39
Belgium/Luxemburg
General Information* Bel
Lux
0903/99.036(45BF/min)
089/89.232 (12.5LF/min)
Compaq Care Center* Bel
Lux
0903/99.036(45BF/min)
089/89.232 (12.5LF/min)
Compaq Care Center Fax +32 -2-725-22-13
General Fax +32 -2-725-22-13
FaxPaq +32 -2-716-96-96
BBS +32 -2-716-95-92
Ordering Backup Software +32 -2-716-96-78
Ordering Backup Software Fax +32 -2-716-96-79
Brazil
General Information +55 -11-246-7866
* Toll-free, domestic telephone number
continued
- REFERENCE GUIDE 1
- Symbols and 5
- Conventions 5
- Environmental 6
- Commitment 6
- OMPUTER AT A 7
- 1-2 Computer at a Glance 8
- Reference Guide 1-3 9
- 1-4 Computer at a Glance 10
- Front Panel 11
- Components 11
- Continued 12
- Desktop Rear Panel Connectors 14
- Desktop Drive Positions 17
- Minitower Drive Positions 18
- Using the Mouse 21
- Cleaning the Mouse 22
- Caring for Your 23
- Computer 23
- 1-18 Computer at a Glance 24
- ROTECTING 25
- NFORMATION ON THE 25
- Physical Security 26
- Password Security 27
- Establishing a Setup Password 29
- Entering a Password 30
- Changing a Password 30
- Deleting a Password 31
- Clearing a Power-On Password 31
- Advanced Security 32
- Management 32
- QuickLock/ 33
- QuickBlank 33
- Flash ROM 35
- Protecting Your 35
- Software 35
- Configuration and 37
- Diagnostic Utilities 37
- Computer Setup 38
- Built-In Devices 39
- Add-In Devices 41
- Security Management 42
- Power Management 42
- Computer Checkup (TEST) 42
- 3-8 Using Compaq Software 43
- Reference Guide 3-9 44
- Create Diagnostics Diskettes 45
- Reference Guide 3-11 46
- MGA PowerDesk Utilities 47
- Reference Guide 3-13 48
- Intelligent 49
- Manageability 49
- Asset Management 50
- Reference Guide 3-17 52
- Fault Management 53
- Monitor Fault Diagnosis 54
- Proactive Backup 54
- Surge-Tolerant Power Supply 55
- Remote ROM Flash 57
- Upgrading Flash ROM 57
- Using Remote ROM Flash 58
- FailSafe Boot Block ROM 59
- Keyboard Light Combinations 60
- Remote Security Management 61
- Replicated Setup 61
- Using Replicated Setup 61
- Compaq Integrated Software 64
- Universal Driver Manager 64
- Desktop Management Interface 65
- Reference Guide 3-31 66
- Ordering Backup Diskettes 67
- CD-ROM D 68
- Using the Slot-Load 69
- CD-ROM Drive 69
- Using CD-ROM 70
- Audio Compact 70
- Precautions 71
- Removing the Drive 76
- Reference Guide 5-7 78
- Reference Guide 5-9 80
- Reference Guide 5-11 82
- Reference Guide 5-13 84
- Reference Guide 5-15 86
- Installing a Memory Module 87
- Graphics Accelerator 90
- Reference Guide 5-21 92
- Reference Guide 5-23 94
- Reference Guide 5-25 96
- Internal Speaker 98
- PGRADING THE 101
- INITOWER 101
- Utilities,” for instructions 103
- Removing the 104
- Computer Cover 104
- Removing the Front 105
- An Inside View of 106
- Reference Guide 6-7 107
- Ref Interior Components 107
- Removing the Riser 108
- Installing an 109
- Expansion Board 109
- Upgrading the 111
- Pentium Processor 111
- Adding System 113
- CAUTION: 114
- DIMM sockets 114
- Reference Guide 6-15 115
- Installing Optional 117
- Cache Memory 117
- (Pentium Systems 117
- Upgrading Graphics 118
- Capabilities 118
- Reference Guide 6-19 119
- Additional Drive 120
- Reference Guide 6-21 121
- Reference Guide 6-23 123
- Reference Guide 6-25 125
- Removing the Bezel Blank 126
- Installing an Internal 127
- ROUBLESHOOTING 129
- Messages on the Screen 130
- Solving Power Problems 131
- Solving Disk Problems 132
- Solving Display Problems 133
- Solving Printer Problems 136
- Hardware 137
- Installation 137
- Problems 137
- Solving Memory Problems 138
- Solving CD-ROM Problems 139
- 7-12 Troubleshooting 140
- Contacting Compaq 141
- Customer Support 141
- Worldwide 141
- Telephone Numbers 141
- Worldwide Telephone Numbers 142
- Modifications 149
- Canadian Notice 150
- Avis Canadien 150
- German Ergonomics Notice 150
- EPA Energy Star Compliance 151
- European Notice 152
- Laser Safety 152
- CDRH Regulations 152
- LASER INFO 153
- Japanese Notice 153
- Battery Replacement Notice 154
- General Requirements 154
- Country-Specific 155
- Requirements 155
- U.S. and Foreign 156
- Desktop System Specifications 157
- Specifications 158
- Diskette Drive 159
- 16X Max CD-ROM Drive 161
- 24X Max CD-ROM Drive 162
- Audio System 163
- Compaq Enhanced Keyboard 163
- 2-Button Mouse 164
- Reference Guide 165
- Power-On Self-Test Messages 167
- ONNECTOR 173
- SSIGNMENTS 173
- Parallel Interface 174
- 22232425 174
- 910111213 8 7 6 5 174
- 20 19 1821 17 141516 174
- Serial Interface 175
- 1 2 3 4 5 175
- Monitor Interface 176
- UMPERS AND 177
- Setting Processor 178
- Reference Guide E-3 179
- Setting Power-On 180
- Password Jumpers 180
- Clearing 181
- Configuration 181
- HIPPING 183
- Grounding Methods 185
- Electrostatic Discharge 186
- NSTALLING A 187
- Installing a New Battery 188
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