Compaq Deskpro 2000 Series User Manual Page 151
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- Table of contents
- TROUBLESHOOTING
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Reference Guide
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EPA Energy Star Compliance
Compaq Deskpro 2000 Series of Personal Computers marked
with the Energy Star Logo are compliant with the U.S.
Environmental Protection Agency (EPA)’s Energy Star
Computers Program 2.0. The EPA Energy Star Logo does not
imply endorsement by the EPA. As an Energy Star Partner,
Compaq Computer Corporation has determined that the
products marked with the Energy Star Logo meet the Energy
Star guidelines for energy efficiency.
The Energy Star Computers Program was created by the EPA to
promote energy efficiency and reduce air pollution through
more energy-efficient equipment in homes, offices, and
factories. Compaq products achieve this by reducing the power
consumption when not being used. Instructions for using the
energy saving features of your computer are located in the
power management section of this guide.
The power management feature of your computer is supported
when used with the following operating systems: DOS,
Windows, Windows NT, and Windows 95.
The power management feature of your computer is compatible
with network environments. This means, the user will not be
disconnected from the network during the low-power operating
state. The following network environments are supported:
NetWare, Windows 95, Windows NT, Banyan.
The power management feature, when used in conjunction with
an external Energy Star compliant monitor, will support the
power down features of the monitor. The power management
feature allows an external monitor to go into low-power mode
when the screen save timeout occurs. To take advantage of this
energy savings, the monitor power management feature has
been preset to power down the monitor after 15 minutes of
system inactivity. Refer to the Power Management or Energy
Saver section of this guide for instructions on modifying or
disabling this feature.
CAUTION:
Using the Energy Save Monitor feature with non-Energy
Star compliant monitors may cause video distortion when the
Screen Save timeout occurs.
- REFERENCE GUIDE 1
- Symbols and 5
- Conventions 5
- Environmental 6
- Commitment 6
- OMPUTER AT A 7
- 1-2 Computer at a Glance 8
- Reference Guide 1-3 9
- 1-4 Computer at a Glance 10
- Front Panel 11
- Components 11
- Continued 12
- Desktop Rear Panel Connectors 14
- Desktop Drive Positions 17
- Minitower Drive Positions 18
- Using the Mouse 21
- Cleaning the Mouse 22
- Caring for Your 23
- Computer 23
- 1-18 Computer at a Glance 24
- ROTECTING 25
- NFORMATION ON THE 25
- Physical Security 26
- Password Security 27
- Establishing a Setup Password 29
- Entering a Password 30
- Changing a Password 30
- Deleting a Password 31
- Clearing a Power-On Password 31
- Advanced Security 32
- Management 32
- QuickLock/ 33
- QuickBlank 33
- Flash ROM 35
- Protecting Your 35
- Software 35
- Configuration and 37
- Diagnostic Utilities 37
- Computer Setup 38
- Built-In Devices 39
- Add-In Devices 41
- Security Management 42
- Power Management 42
- Computer Checkup (TEST) 42
- 3-8 Using Compaq Software 43
- Reference Guide 3-9 44
- Create Diagnostics Diskettes 45
- Reference Guide 3-11 46
- MGA PowerDesk Utilities 47
- Reference Guide 3-13 48
- Intelligent 49
- Manageability 49
- Asset Management 50
- Reference Guide 3-17 52
- Fault Management 53
- Monitor Fault Diagnosis 54
- Proactive Backup 54
- Surge-Tolerant Power Supply 55
- Remote ROM Flash 57
- Upgrading Flash ROM 57
- Using Remote ROM Flash 58
- FailSafe Boot Block ROM 59
- Keyboard Light Combinations 60
- Remote Security Management 61
- Replicated Setup 61
- Using Replicated Setup 61
- Compaq Integrated Software 64
- Universal Driver Manager 64
- Desktop Management Interface 65
- Reference Guide 3-31 66
- Ordering Backup Diskettes 67
- CD-ROM D 68
- Using the Slot-Load 69
- CD-ROM Drive 69
- Using CD-ROM 70
- Audio Compact 70
- Precautions 71
- Removing the Drive 76
- Reference Guide 5-7 78
- Reference Guide 5-9 80
- Reference Guide 5-11 82
- Reference Guide 5-13 84
- Reference Guide 5-15 86
- Installing a Memory Module 87
- Graphics Accelerator 90
- Reference Guide 5-21 92
- Reference Guide 5-23 94
- Reference Guide 5-25 96
- Internal Speaker 98
- PGRADING THE 101
- INITOWER 101
- Utilities,” for instructions 103
- Removing the 104
- Computer Cover 104
- Removing the Front 105
- An Inside View of 106
- Reference Guide 6-7 107
- Ref Interior Components 107
- Removing the Riser 108
- Installing an 109
- Expansion Board 109
- Upgrading the 111
- Pentium Processor 111
- Adding System 113
- CAUTION: 114
- DIMM sockets 114
- Reference Guide 6-15 115
- Installing Optional 117
- Cache Memory 117
- (Pentium Systems 117
- Upgrading Graphics 118
- Capabilities 118
- Reference Guide 6-19 119
- Additional Drive 120
- Reference Guide 6-21 121
- Reference Guide 6-23 123
- Reference Guide 6-25 125
- Removing the Bezel Blank 126
- Installing an Internal 127
- ROUBLESHOOTING 129
- Messages on the Screen 130
- Solving Power Problems 131
- Solving Disk Problems 132
- Solving Display Problems 133
- Solving Printer Problems 136
- Hardware 137
- Installation 137
- Problems 137
- Solving Memory Problems 138
- Solving CD-ROM Problems 139
- 7-12 Troubleshooting 140
- Contacting Compaq 141
- Customer Support 141
- Worldwide 141
- Telephone Numbers 141
- Worldwide Telephone Numbers 142
- Modifications 149
- Canadian Notice 150
- Avis Canadien 150
- German Ergonomics Notice 150
- EPA Energy Star Compliance 151
- European Notice 152
- Laser Safety 152
- CDRH Regulations 152
- LASER INFO 153
- Japanese Notice 153
- Battery Replacement Notice 154
- General Requirements 154
- Country-Specific 155
- Requirements 155
- U.S. and Foreign 156
- Desktop System Specifications 157
- Specifications 158
- Diskette Drive 159
- 16X Max CD-ROM Drive 161
- 24X Max CD-ROM Drive 162
- Audio System 163
- Compaq Enhanced Keyboard 163
- 2-Button Mouse 164
- Reference Guide 165
- Power-On Self-Test Messages 167
- ONNECTOR 173
- SSIGNMENTS 173
- Parallel Interface 174
- 22232425 174
- 910111213 8 7 6 5 174
- 20 19 1821 17 141516 174
- Serial Interface 175
- 1 2 3 4 5 175
- Monitor Interface 176
- UMPERS AND 177
- Setting Processor 178
- Reference Guide E-3 179
- Setting Power-On 180
- Password Jumpers 180
- Clearing 181
- Configuration 181
- HIPPING 183
- Grounding Methods 185
- Electrostatic Discharge 186
- NSTALLING A 187
- Installing a New Battery 188
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