Compaq ProLiant 8500 Specifications Page 80
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3-2 Compaq ProLiant 8500 Server Maintenance and Service Guide
Diagnostic Tools Utility Overview
Compaq has developed utilities to assist in diagnosing problems, testing the hardware, and
monitoring and managing Compaq server hardware.
Table 3-1
Diagnostic Tools
Tool What it is How to run it
Compaq Diagnostics
Program
A utility to assist in testing or verifying
operation of Compaq hardware. If
problems are found, Compaq
Diagnostics isolates failures down to
replaceable part, whenever possible.
Diagnostics and utilities are located on
the system partition on the hard drive
and must be accessed when a system
configuration error is detected during
Power-On Self-Test (POST). Compaq
Diagnostics software is also available on
the Compaq SmartStart and Support
Software CD. A Diagnostics diskette can
be created from SmartStart and Support
Software CD, to run Diagnostics from
diskette.
Compaq Inspect
Utility
A utility that provides a report detailing
system information.
The Inspect utility can be run from either
the main menu of the System
Configuration utility or the Compaq
Diagnostics program.
Compaq Insight
Manager
A client/server application used to
remotely manage Compaq hardware in
a network environment. Reports
hardware fault conditions (both failure
and pre-failure) and collects data for
reporting and graphing.
For more information, refer to the
Compaq Management CD and the
Compaq Insight Manager User Guide.
More information on viewing and printing
the event list can be found in the
“Compaq Insight Manager” section of
this chapter.
Compaq Survey
Utility
An online information gathering agent
that runs on servers, gathering critical
hardware and software information
from various sources. The Survey Utility
is used on servers running Microsoft
Windows NT or NetWare.
If a significant change occurs between
data gathering intervals, previous
information is marked, and the survey
text file is overwritten to reflect the
latest configuration and changes since
the last configuration. This provides a
historical record of change events for
server hardware and software.
Install the Survey Utility from SmartStart,
the Compaq Integration Maintenance
Utility, or the Compaq Management CD.
continued
- ProLiant 8500 Server 1
- THE FOREGOING 2
- Contents 3
- Chapter 3 4
- Chapter 5 6
- About This Guide 7
- Symbols in Text 8
- Symbols on Equipment 8
- Rack Stability 9
- Compaq Technician Notes 9
- Getting Help 10
- Compaq Technical Support 11
- Compaq Website 11
- Compaq Authorized Reseller 11
- Illustrated Parts Catalog 12
- Table 1-1 14
- Mechanical Spare Parts List 14
- Table 1-2 16
- Media Module Exploded View 18
- Table 1-3 19
- Media Module Spare Parts List 19
- I/O Module Exploded View 20
- Table 1-4 21
- I/O Module Spare Parts List 21
- Table 1-5 22
- Chapter 2 24
- Preparation Procedures 26
- Weight Warning 27
- Rack Warnings 27
- Compaq ProLiant 8500 Server 29
- Server Modules 30
- Top Access Panel 31
- Media Module Assembly 32
- Media Module Bezel 33
- Media Module 34
- Integrated Management Display 36
- Figure 2-9. Removing the IMD 37
- Hard Drive Blank 38
- Table 2-4 41
- Media Module Cable Routing 41
- Processor and Memory Module 42
- Memory Board 45
- Dual Inline Memory Modules 46
- Table 2-5 47
- Processor Board Layout 49
- Processor 50
- Processor Power Module 52
- Processor Terminator Board 53
- Middle Air Baffle 54
- Cache Accelerators 55
- I/O Module 57
- 1 2 3 4 5 6 7 8 9 10 11 61
- I/O Expansion Slot Cover 62
- PCI Expansion Board 63
- 9-Slot Hot-Pluggable Basket 65
- Hot-Pluggable Fans 67
- Fan Cage Assembly 69
- 5. Remove the bracket 70
- I/O Plenum Top and Plenum 71
- Fan Cage Plenum 72
- 2-Slot Plenum 73
- Hot-Pluggable Power Supply 74
- System Midplane Assembly 75
- Internal Battery 78
- Diagnostic Tools 79
- Table 3-1 80
- Diagnostic Tools 3-3 81
- Default Configuration 82
- Utilities Access 83
- Power-On Self-Test 84
- (RESUME – F1 key) 86
- Press F1 86
- Diagnostic Tools 3-9 87
- Diagnostic Tools 3-11 89
- Diagnostic Tools 3-13 91
- Diagnostic Tools 3-15 93
- Diagnostic Tools 3-17 95
- Diagnostic Tools 3-19 97
- Diagnostic Tools 3-21 99
- Table 3-2 100
- POST Error Messages 100
- Diagnostic Tools 3-23 101
- Diagnostic Tools 3-25 103
- Press F2 to use the drives 104
- Diagnostic Tools 3-27 105
- Diagnostic Tools 3-29 107
- Diagnostics Software 108
- Table 3-3 109
- Table 3-4 110
- Memory Test Error Codes 110
- Table 3-5 110
- Keyboard Test Error Codes 110
- Table 3-6 111
- Table 3-7 111
- Table 3-8 112
- Table 3-9 113
- Table 3-10 113
- Serial Test Error Codes 113
- Table 3-11 114
- Table 3-12 114
- Hard Drive Test Error Codes 114
- Table 3-13 115
- Tape Drive Test Error Codes 115
- Table 3-14 116
- Table 3-15 117
- Table 3-16 118
- Table 3-17 118
- Table 3-18 119
- Table 3-19 119
- Table 3-20 120
- Array Diagnostic Utility 121
- Table 3-21 122
- ADU Diagnostic Messages 122
- Diagnostic Tools 3-45 123
- Diagnostic Tools 3-47 125
- Diagnostic Tools 3-49 127
- Diagnostic Tools 3-51 129
- Integrated Management Log 131
- Viewing the Event List 132
- Printing the Event List 132
- Compaq Survey Utility 132
- Compaq IML Management Utility 132
- Event List 133
- Event Messages 133
- Table 3-22 134
- Rapid Error Recovery 135
- Automatic Server Recovery-2 136
- Attended Recovery 137
- Hardware Requirements 137
- Table 3-23 138
- ASR-2 Features 138
- Compaq Health Driver 139
- Booting into Compaq utilities 141
- Table 3-24 141
- Table 3-25 144
- ASR-2 Security 144
- Server Health Logs 145
- Table 3-26 146
- Revision History Table 147
- Table 3-27 147
- Remote Service Features 148
- ROMPaq Error Recovery Options 149
- Redundant ROM Image Recovery 150
- Compaq Insight Manager 151
- Insight Management Agents 152
- Chapter 4 153
- Connectors 154
- I/O Board 155
- Processor Board 156
- Switches 157
- Table 4-7 159
- LED Indicators 160
- Table 4-9 161
- Hot-Pluggable I/O Fan LEDs 161
- PCI Hot Plug LED Indicators 162
- Table 4-10 163
- Power Supply LED Indicators 164
- Table 4-12 165
- Specifications 166
- System Unit 167
- Power Supply 168
- 1.44-MB Diskette Drive 169
- 24X Max IDE CD-ROM Drive 170
- Table 5-6 171
- Table 5-7 172
- Table 5-8 173
- 64 PCI Dual Port 10/100 174
- Symbols and Numbers 175
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