Compaq DS10 Operations Instructions Page 136
- Page / 182
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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3-24 DS10 / DS10L Console Reference
3.13 Troubleshooting Tips
Table 3–4 lists possible causes and suggested solutions for
symptoms you might see.
Table 3–4 RMC Troubleshooting
Symptom Possible Cause Suggested Solution
If you are not at the RMC prompt, a system reset or initialization disconnects
the modem.
SRM clears modem
connections on power-up.
Reconnect the modem.
See Section 3.11.
RMC does not answer when the modem is called.
Modem cables may be
incorrectly installed.
Check modem phone lines
and connections.
RMC remote access is
disabled.
Enter enable remote
access command from
RMC.
RMC does not have a valid
password set.
Enter set password and
enable remote commands
from the RMC.
On power-up, the RMC defers
initializing the modem for 30
seconds to allow the modem to
complete its internal diagnos-
tics and initializations.
Wait 30 seconds after
powering up the system
and the RMC before
attempting to dial in.
Modem may have had power
cycled since last being initial-
ized or modem is not set up
correctly.
Enter enable remote
command from the RMC
console.
- AlphaServer DS10 / DS10L 1
- AlphaStation DS10 1
- September, 2000 2
- Contents 3
- Appendix A Setting Jumpers 6
- Examples 6
- Intended Audience 11
- Document Structure 11
- Conventions 12
- Documentation Titles 12
- Information on the Internet 12
- Chapter 1 13
- Operations 13
- Powering Up the System 14
- Operations 1-3 15
- Symbol Function 15
- Console Reference 16
- Power-Up Display 17
- Top 4 17 18
- Second from top 3 16 18
- Second from bottom 2 15 18
- Bottom 1 14 18
- Consoles 19
- Testing the disks (read only) 20
- Testing the System 20
- Booting Tru64 UNIX 21
- Operations 1-11 23
- Installing Tru64 UNIX 25
- Booting OpenVMS 27
- Username: 28
- Operations 1-17 29
- (boot ewa0.0.0.2.0 -flags 0) 31
- Installing OpenVMS 33
- Updating Firmware 36
- 1. Start LFU 37
- Operations 1-29 41
- 1.8.4 LFU Commands 45
- Using the Halt Button 48
- Halt Assertion 50
- 1.10.4 Disabling Autoboot 51
- Chapter 2 53
- SRM and AlphaBIOS Consoles 53
- Invoking the SRM Console 54
- Commands 55
- 2.2.2 Commands: Syntax 57
- Show Commands 60
- 2.3.2 Show Device 62
- 2.3.3 Show Memory 65
- 2.3.4 Show PAL 65
- 2.3.5 Show Power 66
- 2.3.6 Show Version 67
- Creating a Power-Up Script 68
- Example 2–9 Boot Command 71
- Testing the System 73
- Set Commands 76
- 2.8.2 Set Secure 77
- Secure Mode 78
- 2.9.2 Clear Password 79
- 2.9.3 Resetting the Password 80
- Stopping and Starting CPU 81
- Forcing a System Crash Dump 83
- Using Environment Variables 84
- 2.13.2 show envar 85
- Reading a File 89
- Initializing the System 90
- Finding Help 91
- 2.18.1 auto_action 94
- 2.18.2 bootdef_dev 94
- 2.18.3 boot_osflags 95
- 2.18.4 com1_baud 97
- 2.18.5 com1_mode 97
- 2.18.6 console 98
- 2.18.7 ew*0_mode 99
- 2.18.8 ew*0_protocols 99
- 2.18.9 kbd_hardware_type 100
- 2.18.10 language 100
- 2.18.11 os_type 101
- 2.18.12 password 101
- 2.18.13 pci_parity 102
- 2.18.14 pk*0_fast 102
- 2.18.16 pk*0_soft_term 103
- 2.18.15 pk*0_host_id 103
- 2.18.17 tt_allow_login 104
- OpenVMS operating systems 108
- Display Error Frames 109
- On Selection Setup… 109
- Run Maintenance Program… 109
- Location: A: 110
- Chapter 3 113
- RMC Components 114
- Terminal Setup 116
- Operating Modes 118
- 3.3.2 Bypass Modes 119
- Entering the RMC 120
- Status Monitoring 122
- RMC Power 123
- Remote Power (On/Off) 124
- RMC> power on 125
- Returning to COM port 125
- RMC> power off 125
- Remote Halt (In/Out) 126
- Configuring Remote Dial-In 128
- Configuring Dial-Out Alert 130
- 15085553333 132
- 5085553332# 132
- Dialing In 133
- Processor 134
- Troubleshooting Tips 136
- (Continued) 137
- RMC Commands 138
- 3.14.1 clear alert 140
- 3.14.2 clear port 140
- 3.14.3 disable alert 141
- 3.14.4 disable remote 141
- 3.14.5 enable alert 142
- 3.14.6 enable remote 143
- 3.14.7 halt (in/out) 144
- 3.14.8 hangup 145
- 3.14.9 help or ? 145
- 3.14.10 power off 146
- 3.14.11 power on 146
- 3.14.12 quit 147
- 3.14.13 reset 148
- 3.14.14 send alert 148
- 3.14.15 set alert 149
- 3.14.16 set com1_mode 150
- 3.14.17 set dial 151
- 3.14.18 set escape 152
- 3.14.19 set init 153
- 3.14.20 set logout 154
- 3.14.21 set password 154
- 3.14.22 set user 154
- 3.14.23 set wdt 155
- 3.14.24 status 155
- Appendix A 157
- Setting Jumpers 157
- Warnings and Cautions 158
- Open the System 161
- ➌ and pull it out 162
- ❹. Lift it off 162
- Setting Jumpers A-7 163
- ❶ on the top of the cover 164
- ❷ on the top of the cover 164
- PK1018-99 165
- Set Jumpers 166
- Restore Power 168
- Appendix B 169
- Regulatory Compliance Notices 169
- B.1.1 Class A Device Notices 170
- Taiwan Notice 171
- Japanese Notice 171
- B.1.2 Class B Device Notices 173
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