Remote Management Console 3-25
(Continued)
Symptom Possible Cause Suggested Solution
After the system is powered up, the COM1 port seems to hang and then
starts working after a few seconds.
This delay is normal. Wait a few seconds for the
COM1 port to start
working.
New password and escape sequence are forgotten.
RMC console must be reset
to factory defaults. See
Section 3.12.
The remote user sees a “+++” string on the screen.
The modem is confirming
whether the modem has really
lost carrier
This is normal behavior.
The message “unknown command” is displayed when the user enters a
carriage return by itself.
The terminal or terminal
emulator is including a line
feed character with the
carriage return.
Change the terminal or
terminal emulator setting
so that “new line” is not
selected.
Cannot enable modem or modem will not answer.
The modem is not configured
correctly to work with the
RMC.
Modify the modem
initialization string
according to your modem
documentation.
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