Compaq Evo Workstation w8000 Specifications download pdf (Page 90)

Chapter 6 Troubleshooting

Troubleshooting Toolbox

To troubleshoot the system effectively you should consider creating a

“toolbox” of useful software, utilities, and tools that you carry with you

when installing or troubleshooting Avid’s Windows 2000 editing systems.

An Avid Windows 2000 toolbox should consist of:

• Evo W8000 Hardware Reference Guide (sometimes referred to by

Compaq as a user’s guide) can be found in PDF format on the

Workstation Reference Library CD that ships with the Compaq W8000

system. You can also find a copy on the Compaq Web site.

• Avid Setup and Product Recovery CD-ROM

• System-specific Emergency Repair Disk

• Avid software CD-ROM

• Disk controller drivers:

- ATTO dual-channel and single-channel drivers

- ATTO Fibre Channel board driver

- Emulex Fibre Channel board driver

• System-specific Windows disk configuration floppy disk if needed

• Saved project and settings floppy disk

• Wrist strap

•TORX

, flat-head, and Phillips screwdrivers

Display Monitor Colors or Resolution Incorrect

Problem

Text and graphics appear in 640 x 480 resolution with 16 colors only.

Explanation/Fix

Windows booted in base video (VGA) mode, either by user selection, or

because no display driver is installed. This is common when the proper edit

display controller board driver has not been installed and started. See

“Installing the Edit Display Controller Board Driver” on page 68 to learn

how to properly install the driver. When you are sure the proper driver is

installed, see “Setting Your Screen Resolution” on page 70.

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Compaq Evo Workstation w8000 Specifications Page 90